Dr. Raul A. Santos
Punctuality
Knowledge
Cardiovascular Consultants – Highland Village
1600 W College St
Highland Village, TX, United States
75077
1600 W College St
Highland Village, TX, United States
75077
No Phone Number Provided
http://thecardiovascularconsultants.com/our-providers/
Facility Affiliations
Dr. Raul A. Santos' Credentials
Education
- University Of Texas Medical Branch At Galveston (Grad. 1999)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
Medicare
UnitedHealthcare
Dr Santos is fine and seems like a good doctor. The office, however, has some serious issues. It can be extremely difficult to get through to them; they use a central phone service and I have held for more than 15 minutes on multiple occasions, and then transferred to the office and sent straight to voicemail. I went to the office once when I couldn't reach them by phone and another patient came in while I was there with the same complaint. They also don't have anyone to take call when Dr Santos is off, so they want to send you to the ER. The ER is for true emergencies and all I needed was a change in the med that was prescribed, due to side effects, but the office was unable to recommend anything but the ER since Santos was off for several days. They also use a billing service that will not process refunds unless you call for them. I changed doctors.
Submitted Feb. 5, 2014