Dr. Donald Yu

4.0 ( 26 reviews )

Punctuality

Helpfulness

Knowledge

Dr. Charles J. Jr. Pereversoff

28 reviews

TOP RATED FOR

Staff

Punctuality

Helpfulness

Knowledge


Ratings for Dr. Donald Yu

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Extremely unprofessional staff. From the girl at the front desk to the actual dentist. The front desk girl treated me like I was trash. Extremely rude, dismissive and arrogant. I thought it was just her or she was having a bad day but then another lady came by and reinforced her behaviour. Then came the dentist with his passive-aggressive approach telling me I should make better choices in my life. I was shocked by what was going on. Needless to say, I will never come back to this place again.

Submitted May 18, 2023

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Donald Yu is the best endodontist and awesome person and the best boss I ever had.

Submitted April 19, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Donald Yu is incredible!! Firstly, his receptionist was extremely welcoming and helped manage my nerves as it was my first root canal. She explained the procedure throughly with me and ensured me I was in excellent hands. Dr Yu is a extremely kind, has a gentle touch and thorough! I was extremely Nervous about the procedure but made the process painless and quick. I came in originally with a terrible tooth ache and the next day all my pain was gone. I highly recommend Dr Yu!

Submitted March 9, 2022

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Yu and his staff are fantastic! Very knowledgeable, helpful, and accommodating. I've appreciated all their assistance and would definitely recommend them.

Submitted Aug. 27, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I like Dr. Donald.
Dr. Donald is a doctor that won't preform a Root Canal unless he is 100percent sure he can preform the treatment. I was in the office and another patient was mad that Dr. Donald wouldn't do a root canal because the tooth was healthy and was no sign of infection. He treats his staff with respect and can tell they enjoy working for Dr. Donald.
I also had a run in with Dr. Donald's brother and prefer Dr. Donald and the southside. Reading reviews I was at first very skeptical but never left feeling less of a person.
The two staff members are fabulous. Very knowledgeable and make everyone feel welcome

Submitted Nov. 5, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Great dentists - he did gum surgery and did an excellent painless job

Submitted Nov. 14, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Felt like I wasn't even there since he talked to his assistant the whole time. When the root canal was done, it hurt like crazy, so I asked if he could adjust the occlusion, but since he put down his instruments, he wasn't willing to go back into my mouth and just said to "wait until you get the filling redone at the general dentist." Let's just say the 3 weeks following the root canal was a terrible experience because I felt pain even when I wasn't biting with that tooth.

He pretty much tries to maximize profits from you since the tooth he had to do a root canal could will have to be removed to prevent crowding and allow for future braces. So I basically spent 1500$ on a root canal I didn't need when I should have just extracted that premolar for future braces, but obviously, the professional Dr. Yu thinks "it's not a problem, the crowding isn't THAT bad, just do the root canal." Whereas most other dentists would disagree....

Submitted Oct. 10, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had a very complicated root canal to have done which was so complicated that my regular dentist recommended i see an endodontist for it because of the angle my roots were or something. I went to Dr.Yu because his office does direct billing to insurance companies which was important to me because I couldn't afford $1800 upfront, and everywhere else I called said they didn't do direct billing, that I would have to pay upfront and then get my insurance company to refund me the difference, so very happy they did direct billing. The staff were wonderful - very friendly. The root canal procedure itself went very well. Dr. Yu knew I was scared, since it was my first root canal, so he explained to me what he was doing at every step of the procedure so that I would know what to expect, even though I couldn't feel it. He made sure that I had the proper amount of freezing before starting, so I didn't feel anything at all during the procedure. He was very pleasant and entertaining during the procedure as well, telling funny stories and jokes. Very very nice man, and he knows what he's doing. If you are nervous, just let him know. I went to his downtown office where his brother also works as a dentist. Apparently he also has an office on the south side. I have 2 root canals that have to be done presently...my regular dentist went ahead and did 1 root canal last week and I felt everything and have never been in so much pain in my life!! I really really wish I had refused the root canal from my dentist and went to Dr. Yu. There is no way anyone is doing anymore root canals on me except for Dr. Yu. He knows what he's doing, he has been an endodontist since, I think 1979 (I forget the actual year, but I remember we were joking about the fact that he's been a dentist for about as long as i've been alive, so at least 38 years -- makes me feel a lot better knowing that he has all that experience under his belt too). I really wouldn't recommend anyone else for a root canal, he is excellent. Great sense of humor, very friendly, very empathetic, just all around nice man. He has excellent staff too.

Submitted Aug. 27, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Yu is such a pleasant man. I had a root canal done by him and although it is never a pleasant experience, him and his fantastic staff at the White Oaks location put me completely at ease.

Submitted July 12, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Dr. Yu is very unprofessional, unethical, and decided to do work on a tooth while I was sedated for work to be performed on a tooth. He took advantage while I was sedated to work on a second tooth just to maximize the $$ he gets. I will never forget the horrible experience I've had with him. I had abscess and he knew that and yet hasn't prescribed antibiotics before I go see him, and when I was there and was hurt when he worked on my tooth he got impatient with me.

Submitted April 3, 2017

Facility Affiliations