Dr. Mark Syms

3.8 ( 14 reviews )

Staff

Ratings for Dr. Mark Syms

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This office is absolutely terrible! Please do not waste your time. The orders that were prepared were embarrassingly incomplete (perhaps list the body part that requires the MRI), the staff was rude and incompetent, Dr Syms is condescending. I have never encountered an office so poorly run, or a doctor in such complete denial of the state of his practice. Dr Syms should be ashamed of the way he and his office treat patients.

Submitted Sept. 9, 2023

5
Staff
2
Punctuality
1
Helpfulness
2
Knowledge

This guy is an ay-hole. He doesn't care about what you have to say he only cares about your insurance money. He insulted me when I told him I have a treadmill in my room to help me lose weight (which I did) and then he asked:

"What, do you hang clothes on it?"

Yeah.

Submitted Dec. 6, 2022

2
Staff
3
Punctuality
2
Helpfulness
2
Knowledge

My husband went to Dr. Syms office to have wax removed from his ears. This was done by his PA. Within 24 hours, he had a sudden hearing loss. We would not go back.

Submitted Oct. 30, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been to him several times, he is a great Dr. I don't see how anyone can say less!!

Submitted Dec. 13, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

This is one of the best organizations I have ever been to. The staff were punctual and friendly and I was so very pleased with the level of care I received from beginning to end.

Submitted Jan. 25, 2017

5
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

Dr Syms is a miracle worker..He replaced my stapes with a prosthesis and lowered my hearing loss from 87% to 45%. He is extremely knowledgable and capable. I would recommend him to anyone who needs ear surgery. Thank you so much Dr Syms !!!


Submitted April 21, 2016

3
Staff
4
Punctuality
1
Helpfulness
1
Knowledge

The visit to see Dr. Syms was waste of time and money. He asked if we had any questions then changed the subject and avoided answering the questions. Made us go through tests already completed by an audiologist. Provided no direction or help at all.

Submitted April 21, 2016

Dr. Mark Syms' response
On behalf of our practice, I'd like to apologize for your recent experience. It's unsettling knowing that a patient left our office dissatisfied however, we would appreciate an opportunity to personally answer any of your questions, and hopefully provide some direction for you and your family. Please contact us by phone at 602.307.9919, or by email at m.syms@arizonaear.com so we can better serve you.

Respectfully,

Dr. Mark Syms

Submitted May 11, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very pleased with my experience. Dr. Syms and his staff were terrific

Submitted April 19, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Great staff! Very clean facility. It is obvious to me that Dr. Syms is very experienced and a top-notch surgeon.

Submitted March 23, 2016

5
Staff
4
Punctuality
4
Helpfulness
5
Knowledge

For me, so far, he has been a "miracle worker". My hearing in my left ear has improved so much, I don't think I will need a hearing aid for it. Hoping for the same results for my right ear.

Submitted Dec. 4, 2015

Facility Affiliations


Dr. Mark Syms' Credentials

Accepting New Patients

Yes, this doctor is accepting new patients

Biography

Dr. Syms is one of the first physicians in the country to be board-certified in neurotology and a national leader in hearing technology. After nearly two decades of experience treating ear problems, Dr. Syms has helped thousands of people improve their quality of life. Dr. Syms graduated with honors from Boston College with degrees in biology and philosophy before earning his medical degree from Jefferson Medical College. After completing his ENT residency training at Tripler Regional Medical Center in Honolulu, Dr. Syms did his fellowship training at the House Ear Clinic in Los Angeles, one of the world’s premier surgery organizations. Dr. Syms frequently gives lectures on neurotology locally, nationally and internationally and is an extensively published author. He is also a member of numerous professional organizations.


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
TRICARE