I'm so shock to see so many bad reviews on Dr. Jackson. I use to see her for years until I moved to Washington and she was very attentive and caring. She took a great deal of time with me. She delivered my babies too. So I'm hoping this is not true, but I'm a medical administrator and would sure like to be able to turn this around for her if it was true. The long waits and lack of patient care falls on management as the doctor should be set up for victory and to have time for her patients. Every patient needs to feel great about their service and doctor.
Now I know why this doctor has such bad reviews...I am so very disappointed with the call back service. My results have been lost for over a month. I was given the wrong fax # to give to my lab. No calls back to confirm results. The overall service has been poor. This has not been a good experience. My confidence in the Dr. is lost.
Dr. Jackson is a true JOKE, she is very unprofessional. I had SottoPelle about 9 months ago with a different Doctor and it worked well. I went to Dr. Jackson about 1 month ago for the same treatment, the results are totally different. I still have hot flashes and I still fell bad. She has made every excuse in the world why this happened. But what's so bad, my girl friend went to her for the same treatment and she has not gotten any positive results either. Don't waste your money or time or health with Dr. Jackson you will regret it.
Dr. Jackson seems like a very nice woman. Having said that - I'm not happy with services provided. I originally went since her practice is at Cedar's Sinai, a very reputable hospital, and assumed that she would be a good doctor. She diagnosed me with a UTI, but I later realized after I left that she and her assistant forgot to take a urine sample (which is basically the only true way to know). I later realized that she was probably wrong in her diagnosis, and I had to go to another doctor. Also, she said that I would receive results back from other samples she took within 3-5 days. 3 weeks later, the lab she hired STILL had no results for me, and I was told - "didn't they tell you we were backed up?" I answered no, they did not. The results came back "inconclusive", but in my opinion, the lab probably did even not do the test in the proper time to even make a correct analysis.
I was a patient here for several years. Dr. Jackson seems like she knows what she's doing and I felt that she was competent, however, I eventually stopped seeing her based on several factors. One, I can't remember ever getting in to see the doctor on time, and sometimes would wait over an hour to see a doctor/nurse practitioner, and the office was so busy that often every seat would be taken, sometimes with pregnant women standing. Two, every time I called, I asked to make an appointment with Dr. Jackson, but all but a couple of times I saw a revolving door of other doctors and nurse practitioners, with no explanation given as to why I wasn't seeing the doctor I made the appointment with. Three, Dr. Jackson never remembered me, even after going to her office for four years. Four, she was very brusque and never spent a lot of time in the exam room. Overall, while I feel that I was provided satisfactory care, I feel that this office should pay more attention to customer service.
I'm pregnant. Strike 1: In my second visit we were asked to reschedule or wait an hour. We waited 2 hours and when we finally saw her she was rude and didn't answer any of the questions. Instead she sent in Ashley who just confused us and said i was high risk (i am not). On my third visit i waited over an hour in a paper sheet waiting for her to enter the room. Strike 2:Dr. Jackson has given me 3 vaginal ultrasounds due to spotting. In all 3 she has removed the probe cover and placed it in my lap. The third time she did it i asked her not to and she said just to ball it up in the paper gown i was wearing. That is extremely inappropriate considering she has a trash can, that paper sheet is currently being worn by ME, AND i asked her NOT to do it. Strike 3: I had morning sickness and was losing weight. She swore to me the medication she gave me was "safe" and was offended that i even asked. I got it and not only was it a CLASS C drug(harm to fetus)but it was also for RECTAL use. RUN!
I have been going to Dr. Jackson's office for a few years now & have NEVER had a problem. Her staff is always nice & attentive, I never have to wait weeks for an appointment & most importantly she makes me feel comfortable. I personally think a lot of these negative responses are people trying to sabotage. I'm just saying!!!
This was my first visit to Dr. Jackson's office and it was a terrible experience. The dr. said she was going to conduct a certain number of tests but when I called for results I found out only two of them had been done. In addition it took me multiple tries to get any test results at all. The staff kept putting me on hold and coming back with results from one test but not the other and having to go back to "check (my) file". The exam she did was not at all thorough and she seemed to just want to churn through as many patients in one day as possible. All in all the worst gyn experience I've ever had. I am going to repeat my pap with another doctor as I don't trust this doctor or her staff at all. She is a complete waste of time.
I thought I was the only one who had a problem with this office and the doctor. I waited well over an hour to be seen. There was only 1 person that had went in before I did and no one else in the waiting room. When I entered the patient area, it looked like some East LA free clinic. When I called to make appts, the staff was rude - got hung up on twice during extended hold periods AND they called me to reschedule an appt 10 minutes before the appt was to occur! the doctor herself was just okay but was extremely rushed during our few minutes together.
Dr. Gail Jackson was amazing. I felt very cared for throughout my pregnancy. I ended up having an emergency Cesarean Section and she held me while they put my spinal annesthesia in. She was so comforting. I healed so well and she does not use staples. You can't see my scar. There was a baby shower for us in the office. I love her staff too...Ashley is the best
Dr. Gail N. Jackson's Credentials
Accepting New Patients
- Howard University College Of Medicine (Grad. 1978)
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
A new 3.5-star rating has been posted. "I'm so shock to see so many bad reviews on Dr. Jackson. I use to see her for years until I moved to Washington and she was very attentive and caring. She took a..."March 26, 2015
A new 1.5-star rating has been posted. "Now I know why this doctor has such bad reviews...I am so very disappointed with the call back service. My results have been lost for over a month. I was give..."September 25, 2014
2 positive duplicate or disallowed ratings automatically removedMay 21, 2011
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