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Rate Dr. Karen Y. Perkins

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Dr. Karen Y. Perkins's Ratings

2
Staff
1
Punctuality
1
Helpfulness
4
Knowledge

I waited two hours to be seen. I called to get information on how to schedule my ultrasound, no one ever returned my call. The staff doesn't know anything other than how to take your BP. I work in ob/gyn myself and there were things they were completely ignornant about that they should have knowledge of. I think Dr. Perkins hires these girls because she knows they won't get hired anywhere else. They have a whole list of things they are not willing to do for you or in a timely manner. The Doctor is very nice and friendly, completely the opposite of what her staff represents. I would love to be able to continue seeing her but her lackluster staff will drive a pregnant woman nuts waiting for them to do what they should be able to do easily. HIRE SOME NEW WELL EDUCATED STAFF DR. PERKINS!!!

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flag | Submitted Nov. 21, 2014

5
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

I ADORE Dr. Karen Perkins. My husband and I switched to her practice when I was 26 weeks pregnant with our first child and we hit the ground running. She is knowledgeable on many levels, her bedside manner is excellent and we never once felt rushed through an appointment. She answered all of our questions with care and thorough answers. I find her staff to be really helpful and haven't had any issues with them, but maybe that's just me.

In all honesty, the wait time is horrible. I used to go to a practice in Columbia and they would get me in and out in record time. In fact, I told my husband I would go back to my old gyno because I didn't want to have to wait for routine appts like we do with Dr. Perkins. HOWEVER, we just found out we are pregnant again and I am without a doubt going back to her. I will gladly wait all afternoon for the service that she provides. I feel extremely comfortable in her hands and if you don't mind waiting for good service than I definitely recommend Dr. Perkins.

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flag | Submitted Sept. 15, 2014

1
Staff
3
Punctuality
4
Helpfulness
4
Knowledge

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flag | Submitted Aug. 9, 2014

1
Staff
1
Punctuality
2
Helpfulness
4
Knowledge

Dr. Perkins overbooks her appointments which results in long wait times and minimal time with patients. Very tight office. Her front desk staff is the most unprofessional staff I have ever seen. Also the office VM has been full more than once and you can forget a follow up email or call regarding your appointment. I would NEVER recommend this practice. I transfered to another doctor who is extremely attentive and front desk staff is top notch. If you want good care and professionalism don't go here.

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flag | Submitted Dec. 27, 2013

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Waited 2 hours to be seen?staff not friendly .dr see more patients than she can handle.

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flag | Submitted July 25, 2013

1
Staff
1
Punctuality
4
Helpfulness
4
Knowledge

I often have to call more than once to get the dr. To call me back. The front desk staff is rude and they need customer service skills. I am going to find another obgyn.

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flag | Submitted May 8, 2013

1
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr. Perkins is an excellant physician; however, her staff are discusting. Not all her staff, just the ones that are up front. That could be the distruction of her business.

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flag | Submitted Nov. 9, 2012

1
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I love love LOVE Dr. Perkins, she is the best doctor I have ever had. However, her staff is terrible. They never pass along phone messages, they are rude and cold, and they frequently fail to tell you important information about your upcoming appointments, or are very vague about the info. It often feels like they are just trying to get rid of you. I decided to try to find another gyn. because of this problem, but when I went to see her she told me she goes to Dr. Perkins! I decided to put up with the long waits and bad staff in order to stay with this AMAZING, extremely thorough, kind and knowledgable doctor that even the doctors see!!

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flag | Submitted Oct. 19, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very friendly I was very impressed at how fast Doc. Moved the pts out

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flag | Submitted July 2, 2012

1
Staff
2
Punctuality
4
Helpfulness
5
Knowledge

I love Dr. Perkins, she is very helpful and explains everything. I ask a lot of questions and she answers them all. She performed surgery on me in September and I am having another one done in a few weeks. I was told the initial procedure may not change things but i wanted it anyway with hopes it would. She is great, HOWEVER her staff is horrible, mainly the young lady at the front desk. She never gives my messages or phone calls and i had the worse time getting forms filled out. If Dr. Perkins wasn't so thorough I would leave because of the staff.

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flag | Submitted Feb. 27, 2012

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