Virginia Mason Medical Center
Virginia Mason Medical Center has a poor overall rating on RateMDs.com.
Medicare Survey Data
- noisy rooms at night (one of the worst in the nation!)
- room cleanliness
- overall patient ratings
- doctor communication
- nurses who communicate well
- good control of patient's pain
- good explanations about medicines
- good communication of recovery info
- strong recommendations by patients
- prompt help response time
The following ratings and comments have not been substantiated by RateMDs.com.
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My grandma was here recently for 6 days. In all the hospitals she and other family members have been in, this was the best. They were very cautious about releasing her too soon; they wanted to make sure she would be stable on her at-home medicine dosage. The staff was kind, caring and courteous - even with each other. She got the best possible care and they saved her life.
This has to be the worst hospital experience I have ever had. The facilities appeared modern, clean aesthetically pleasing etc. but this is where the pleasantness ended. I went in for a tendon quad rupture repair and was released the next day after informing the staff that I had no one to care for me and that I lived on two stories and it would be impossible to live on just one floor for the duration (they asked) I asked for a nursing home but was ignored. What followed next were post op infections, being released before a post op infection was cleared up, two more reconstructive surgeries and an incredibly unfriendly staff ( with a few notable exceptions) I've noticed repeated visits or requests by docs for excessive repeat visits likely in an attempt to excessively bill. Most recently I had to visit a different orthopedic hospital (John Muir-they were excellent) as VM left sutures in a bore hole which led to a massive infection and Osteomilitis . 2 years. When will this end?
If only their self confidence translated into good care. Not a safe hospital and not a place to be sick. Dirty. High turnover
Insurance: United Healthcare
i had an operation which did not work.. Drs were very lax Hospital nursing staff non helpful and lacking in respect for patients They lost me after the operation and my family was fearful that i had died..I would never go there again..I now need another operation to repair this operation. I am very disgusted.
This hospital should be avoided, I was put into a shared room with a MRSA patient when released from the ICU. THe staff insisted that I use the shared shower after the MRSA patient (which I refused). My family oomplained about the situation resulting in the MRSA patient be moved to isolation, as I left the room was filled with 2 other patients without being cleaned. I wrote up the issue to the hospital customer service hoping that feedback would help them to improve. Instead I was sent a form letter advising me that the internal investigation showed no policies or procedures were violated.
Insurance: Blue Cross / Blue Shield