Rate Royal University Hospital
Ratings for Royal University Hospital
I was at RUH 2 days ago due to a miscarriage (this was my first pregnancy after a long time trying to concieve). I was experiencing strong pains and bleeding and passing clots and rushed to the hospital. Initially I felt my care was good due to 2 compassionate nurses. However, 7-8 hours later and no firm answer or direction. My husband had to go to the nursing station several times to ask about my results and when the doctor would be back. No doctor came back, actually nobody came back with any answers or to tell my husband and I that I miscarried. Instead He got handed a clip board with paperwork where 'miscarriage' was checked off! Nobody explained what happened to me and my baby and nobody had the compassion to provide sympathies for our loss or direct us to any support. We walked out of the ER about 9 hours later, feeling hollow, in shock and devestated. It is hard enough miscarrying a baby without being treated like you and your baby didn't matter and were not worth the time for proper care. We were not given any information about aftercare following a miscarriage . If I can help it, I will not come back to this hospital. It is dirty, the bed I was given had someone's hairs and stains on it and the floors and washroom looked like they had not been cleaned. Definitely hygiene issues appear to be everywhere.
Submitted May 4, 2015 | flag
I was in this hospital for 8 days this summer. The lack of cleanliness is frightening. I only had my bedding changed once and that is because I asked them to as there had been blood all down one side for three days. I don't know how they expect to clean the floor strictly with a mop and a pail full of dirty water. In the whole time I was there the floor was never swept. If something gets dropped on the floor it just stays there until the mop swishes it around to another spot. The toilet leaked the whole time I was there so you had to make sure your pants were hiked up so they didn't get wet. I reported it to the nurse numerous times but nothing was ever done about it. I have no problem understanding why the probability of getting an infection in hospital is so high.
Submitted Feb. 10, 2015 | flag
I was also brutalized by four male security guards at the direction of a nurse after I wanted to leave for lack of proper care and I was restrained. I am seeking legal advice as well. It was terrifying - thank God my husband finally arrived. I would really like to get in contact with the other female who experienced this.
Submitted Dec. 22, 2014 | flag
Lol spent a week there worse place I have ever been laid in agony for three days waiting for them to figure out what to do .the room was so dirty. That my sister came in and washed the floor around my bed could not eat the food .finaly was rushed from room to a Icu room because of lack of care were in the morning I got out of my bed and pulled the ivs out of my arms and left before they killed me if you are sick and need medical help do not let them take you there
Submitted Nov. 26, 2014 | flag
I was never so saddened by the way RUH treated my wife on Aug 16th 2014. My wife phoned me to let me know that she was going to RUH. She was experiencing breathing, and severe side pains. ,with the sounds of throat and chest constrictions. We live out of town and she the car. So I had to wait for family. But, I called up their, and know one knew her, or if she was registered. Finally, my wife called and sat to be registered almost an hour. Then six hours to see a doctor. But That is not what happened after one full day, and night, They phoned me a nurse, laughing about this. I ask her what was funny, she replied, your wife didn't like it when we made personal calls on our cells. and found it offensive I told her would put it way for now . Like O my god! What is she doing making or doing having these calls in the first place? WelI my boss didn't allow calls, I know many bosses don't allow personal calls. So to get horribly even the young nurse conversed to the young intern doctor, laughing and watching her she decided she wanted to go to another hospital, nothing being done or helping her all that time. So all the way across from emergency, up three stair cases to the third floor of the parking lot almost to her car. The three security guards grabbed her bending her left-arm up behind her so bad that that it snapped her left wrist. The security officer kept saying, your not complying Blank Blank your not complying and dropped her to the floor and began to drag her to staircase, and down each floor all men involved and another man watched and laughed where the chairs are to
where the cars go up. no woman is safe alone. It sounds to me they were their man sexual
moment and getting off on it. my wife is tiny. These were 5 men in all and have been looking at legal advice. If a nurse and a in turn can order this done on someone, Security brutality Her measured her severe bruises on her legs, feet hands she now suffers from a injured shoulder and arm and at one point someone took a picture from the walkway to ellis hall I would love to get my hands on those pics! What saddens me too, is no one would help my wife! when brutality was happening. This world is getting scary. I now see security different not safe.
Submitted Oct. 4, 2014 | flag
Very dissatisfied with whomever was working at the emergency today. Sent a patient there in very serious medical condition for an emergency evaluation. The patient brought a referral, x-rays, letters from various medical professionals, etc. The patient did not get to even tell her name or explain why she was there. The staff member looked over the papers and dismissed the patient saying go back to whoever sent you here. She then called our office and in a very unprofessional, demeaning way described the patients medical condition and rudely stated not to send emergencies there! She hadn't even got the patients' name or anything. A person could die being treated like garbage like that by this individual. Very shameful that they would even work in a hospital! Maybe she should have at least spoken directly to the Doctor instead of freaking at a receptionist. Would never send anyone there again!
Submitted Aug. 29, 2014 | flag
I went into Emergency, after a full 24 hours of consistent vomiting, severe dizzyness, severe weakness and a very strong not going away Migraine. I sat about 10 minutes waiting to register, when I finally registered and was ill in the chair, they told me it would be a 4-5 hour wait to see a doctor, There was no way I could go another 5 hours of straight vomiting. I left and stumbled my way to city hospital, where I collapsed due to weakness and dehydration and was put on a IV drop immediately. This was after vomiting 5-6 times between teling the ruh nurse I was leaving and getting to my Husbands vehicle. I was ill a total of approx 8-10 times between hospitals. I am not pleased with RUH and their lack of concern for my life and illness.
Submitted July 8, 2014 | flag
Recently our son was on the Neurological Floor of this hospital, the staff was remarkable. The R.N.'s, LPN, Care Aides were all very professional,helpful,caring, and friendly. I found the cleaning staff, the staff in the Mall Cafe, and the cafeteria were also very friendly and helpful. The physiotherapy staff was fantastic, I can not say enough positive remarks about the Neurological floor.
Submitted Aug. 13, 2013 | flag
My doctor had submitted an urgent request for a specialist due inflammation and severe pain in my wrist and hand. 1 month later, I have yet to see a specialist and have not even had an x-ray. The pain has grown so intense that I had to visit the emergency ward at Royal University Hospital. They sat me down and I waited to be called. Not to see a doctor but just to see the reception. On 2 occasions I asked how much longer it would be. I sat, clutching my hand for 2 hours. 2 hours and I had not yet even presented by health card to them. They were not overly busy. They were definately not overworked. They sat around chatting with eachother while paying no attention to me whatsoever. Finally, I gave up and went home. No health care. No registration. It has been almost 5 weeks and I still cannot receive healthcare, not even in emergency. This hospital and Sask Health should be truly ashamed of their lack of effort or professionalism.
Submitted Aug. 8, 2013 | flag
Hi recently took my boyfriend in due to a broken foot. We waited 2 hours to see the doctor. Once we seen him he said they don't do thy kind of stuff an that we would have to wait till Monday to get a walking boot. I asked if they had one an he said yes, that was that. Gave my boyfriend no pain meds no service an no help. Then the doctor just left the room not stating weather or not we were finished or if he was coming back. Horrible doctor, horrible service. If you can't get help at a hospital where can you get help?! I am disgusted with the health system due to this encountering. My boyfriend still had a broken foot an no brace or boot to help it heal. This is not the service that we are paying for. Unbeilvable.
Submitted July 28, 2013 | flag
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