Royal Victoria Hospital

Royal Victoria Hospital

Hospital
5 reviews
115 Doctors
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Ratings

1
Cleanliness
1
Facilities
1
Services
1
Value

TERRIBLE EXPERIENCE at the LITHOTRIPSY Department of ROYAL VICTORIA HOSPITAL, Montreal! My Hospital Card number is 1171390. I was scheduled for "Shock Wave Lithotripsy" of my Kidney Stone, Yesterday, 10th of July 2014.Before starting the Procedure, the Technician said: "it is difficult to see your stone": THERE I WAS IN PANIC : HOW WILL SHE ACCURATELY BREAK MY STONE if she can not see it ? While my Kidney was receiving 3000 Shock Waves, I could see the Contol Room behind the glass partition: there were only the Technician and the Anesthesist, The Tehnician often disappearing or "coffee CHATTING" with other employee friends. At the end, the "Operation Report" result: "POSSIBLE FRAGMENTATION":IT IS OBVIOUS THAT they could't target my stone accurately and THEREFORE WERE UNSUCCESSFUL IN BREAKING IT! THEY DIDN'T CARE TO LOCATE AND TARGET MY STONE ACCURATELY ! NOW, I STILL HAVE THE SAME PAIN I HAD WHEN I CAME for the procedure! Ken Barbaros

Submitted July 11, 2014

3
Cleanliness
2
Facilities
2
Services
5
Value

Overworked... Under-staffed.....Many secretaries are more than overly rude and think that they are amusing. Many work in closet-sized offices. The technology is so antique... the phone consoles date from the 70's. Too many dossiers, too much paper not enough done on computer. A few walls could be knocked down. Not enough done webwise thus little time for information. Misplaced faxes and other personal information.

Submitted Nov. 16, 2013

1
Cleanliness
1
Facilities
1
Services
1
Value

Third world hospital ... Dirty and not respecting the basic standard of a "developped country" hospital ... General philosophy of the doctors is not very human but good technician ... Trying to get rid of you as soon as possible. I was in a very delicate situation ( emergency + hospitalization ). Too late to chnage ... Not too late for you ...

Submitted March 23, 2013

5
Cleanliness
5
Facilities
5
Services
5
Value

My mother spent more than four months. Doctors, nurses and staff are the greatest I ever met.

Submitted Oct. 16, 2012

5
Cleanliness
1
Facilities
5
Services
5
Value

Great staff at all levels. Very professional. Since I got in the Emergency Room I got explanations for all the procedures and what was going on with me. That gave me quiteness and I felt they knew exactly what to do with patients based in test results and never made decisions just in case.

Submitted Jan. 3, 2012


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