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Two sisters with strokes sent to ER. One arrived 10am paralysed on right side; not seen until 4 pm. Eventually placed in palliative care with almost no attention paid to her despite repeatedly almost falling out of bed. Treatment overall was shocking. Second sister taken to ER immediately after having major stroke. Clot-busting drug refused her ostensibly because the precise time of her stroke was not recorded despite immediate action taken by neighbour after event
Submitted June 19, 2014
Waited for 12hrs just to see a doctor very very poor service
Submitted Dec. 15, 2013
Hip replacement infected in hospital, 2 more surgeries to clear but 2 years of home and hospital visits with antibiotics to cure. Parking cost over $1200. Why no concern from hospital? Surgeon great.
Submitted Sept. 15, 2013
When you go to a hospital, you'd think you the staff are actually there for their patients. My mother needed to get on the toilet, and the nurse knows. The nurse on F3 would not bulge as she was too busy on her laptop. She dismissed the issue saying someone will be there, but the wait was longer than 30 minutes. Thats the last place I'd want to go.
Submitted Jan. 17, 2013
My mother in law contracted c-difficile in this hospital. Patients on the ward were literally losing control of their bowels while in the hallway. The nursing staff we encountered were indifferent and unfriendly. There are too many unhealthy stories to tell about this hospital. Apparently, community funding for this hospital is low which may explain the dismal level of cleanliness and care. My only advice is to always choose a well-funded teaching hospital downtown whenever possible. The reputation of this hospital is well deserved. Thi is unfortunate for the community it serves and unsuspecting patients.
Submitted Jan. 12, 2013
I tell everyone I meet that you should drive the extra 10 min to a hospital that will actually help you, I was taken to the same hospital 3 times, twice by ambulance and was told I was having a panic attack because at that time I was 22. they make you wait for hours, the last time I checked out AMA and they made a point to say LOOK how any times he has been to here to the doc.....so I cried checked out and was feeling horrible so went to another hospital. turns out I had a blockage that was treated with anti clotting drugs and it was in my lungs. nurses have no sense of urgency other then 1. other then the ER, the hospital specialist area looks like it's from 1971, im not joking, old wood and old windows classic of the era. out of supplies, on an eye injury they couldn't even find any drops to test for scratches on the eye.....they said the eye looked fine..another hospital said i had 3mm scratch on cornea.. go to another hospital i wouldn't take my pet if i had the choice.
Submitted Nov. 6, 2012
I have had 2 absolutely terrible experiences in the ER. I was left on the floor unconscious while nurses stepped over me (other patients told me this). i am very grateful to the security guard who got a stretcher and helped me, he may be the best employee that place has. i would rather sit and suffer at home waiting until the doctor's office opens before exposing myself to the rude, insensitive, discriminatory (yes i can prove it) and downright CRUEL treatment, particularly on the evening shift. it is unbelievable to me that the awful ER nurses are allowed to continue being nasty to people who are sick and scared. after finally getting IV meds i was rolled into the back hall with other patients who were also quite ill. no one checked on us. a nurse walked by and i asked for help and she said "i don't work in this department". it was like a bad movie and we couldn't believe it was actually happening. go somewhere else.
Submitted June 5, 2012
I had a relative who died at East general a couple of years ago. Most nurses were not very friendly or helpful except for a couple.My relative did not get good care there. He was recovering from the illness he was treated for, but died of another illness while in there. I don't think he got good treatment at all. The nurses are too busy and don't have time or interest to give people proper care or kindness. They dont treat patients like people. they treat them like cases.
Submitted Feb. 3, 2012
I had a stomach surgery there. They stampled my wound and never changed the dressing while i was in hospital, so I had wound open when on my departure they removed the clamps. Nurses were not freindly, except for one and my whole experience was not pleasant while staying there. I would not visit there emergency department again if i have a choice. My friends had also bad experience with this hospital.
Submitted Jan. 2, 2012
i have had poor service at emergency, and as an out-patient getting EEGs done. the technician was annoyed that i had seizures during the procedure that she couldn't make sense of. right after inducing seizures with strobe lights, she told me to get dressed and leave. i was upset at the interaction and lack of time she gave to collect myself... my roomate at another hospital had her mother die at EYG because staff did not attend to her call bell while she was in cardiac arrest. apparently lots of legal suits against this hospital for similar negligence.
Submitted Aug. 9, 2011
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