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Having been treated for cancer thru surgery and radiation, I was surprised by the lack of basic administrative tools that the front line staff did NOT have. The surgery unit is old, and fairly clean but certainly not pristine. My surgeon wanted me in the hospital for at least two days, however administration released me in less than 24 hrs. The surgeons also had requested CECCAC but I was informed by a CECCAC administrator that I did not "qualify". My roomate in the hospital was sent home with a blood sugar level of 30!!! And another patient I spoke with advised her level had been 30+ and her blood pressure something like 160 over something..and they released her..very scary. I did find the front line staff wonderful. The radiation unit only had two change rooms which were not very clean..had feces on the wall for several days. Saw two gentlemen in the lobby...cashmere coats, multi thousand dollar suits..now I know where our tax dollars are going and it's not to healthcare.
Submitted July 8, 2014
I have been going to Sunnybrook for close to two years now, dealing with two different types of cancer. Currently am seeing three different specialist. Through all my dealing everyone there has been helpful, polite and encouraging. All my calls to the nurses stations with questions are returned promptly and have been extremely helpful. For my basic appts. the wait time is very minimal, the only major waiting I have has been for my chemo. Considering the province has a great health plan and I do not have to add worry about the money to my list I really can't complain. The nurses do their best with what they have. Most waits have been after a major storm has caused cancellations on previous days. Their counsillors are great as well, from financal help to phsycitrist they are all there to help.
Submitted June 15, 2014
The ministry wants to make cuts in the staffing or they give a small budget for them to run on which is never enough and the minute they ask for more, the answer is no, you chewed through what we gave you so thats too bad. All the hospitals are suffering and the poor support staff who still have their jobs are now looking after more patients then they can handle sometimes and they either stick it out or they leave and get work in the US. All hospitals are affected. The hospital is amazing, one of the better places to be looked after. The parking cost is crazy, but they have a parking department where you purchase different passes that save you money in the long run, so there is away around that subject. The food is expensive, bring food/drinks if you can, but if you are in emergency, there is a second cup in the front lobby, which reopens at a 4/5am. Waiting to be booked for a test is long, look around and ask to be booked somewhere else if possible (North York).
Submitted May 14, 2014
Why is everyone raving about this hospital? It is NO better, NOT cleaner, NO more respectful toward patients, and NO more efficient than all the rest. Oncology is overcrowded, slow, stinky, and inefficient. Many nurses and doctors could not care less. The ER is as slow with ridiculous waiting times as everywhere else. The food is actually worse than in other hospitals. The staff does not follow the patients' requests. Oncology in-patients are kept in tiny "cells" inside big rooms and fed pork and other "healthful" foods.
Submitted May 6, 2014
Dr ROSE KUNG exellence care patient.. she my surgeon Dr.. when i came to ER SUNNYBROOK HOSPITAL i am very sick .i can not thank her enought and hospital exellence care patient
Submitted April 6, 2014
I have a life threatening condition ~ saw me immediately & great work from the ER team! The only bug is the parking is so expensive ~ $26 for a visit -ouch! Their nurses sure have some good techniques for doing IV's. The doctors were super nice & staff even took my autistic teenager off my hands & chatted with him behind the ER desk ~ they wanted to learn about autism from him and he enjoyed meeting some of the people there too. Happy experience and great place thinking how large it is. Please put a bigger parking lot beside the ER ~ would be mush easier for life threatening people like me to get in quick ~ parking is great out the front but then you have to walk miles to the departments.
Submitted Aug. 9, 2013
Cancer treatment in Canada is very slow with long wait time, if you have other options like going to the US or back home, then GO, do not wait for appointments in Canada. Doctors in Canada are more care about covering their back than the patients.
Submitted July 25, 2013
poor communication to the patient, disastrous management, confusion about procedures, overrated, expensive parking. Carelessness about patient further quality of life, failure to inform about possible post-surgical sequels.
Submitted July 8, 2013
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