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I had emergency heart surgery a couple of years ago and St Mikes saved my life and for that I am grateful.. I stayed for a couple of weeks and loved most of the staff and nurses. I found this hospital extremely clean and effecient with their daily regime. I did encounter a couple of nurses that were not very nice.. but it did not deter my opinion of St Mike's. the ICU was amazing so my family tells me... I was induced =)
Submitted June 15, 2014
I have found this to be an excellent hospital. I have taken my elderly mother several times there in the past year. The staff including doctors right down to the cleaning staff are all very friendly, helpful, and supportive. I also work in a hospital in the Toronto area, but I must say this this hospital and their service puts the place where I work to shame.
Submitted June 15, 2014
St.Michaels sucks. I had brain surgery. Stayed two days. My roomate had company till 11::30 pm. Kept the lights on The daughter got mad at me. Thenurses catered to my roomate Forgot me. SUCKS!
Submitted April 17, 2014
THANK GOD FOR ST. MICHAELS HOSPITAL AND THEIR AMMMMMMMMMMMMMMAAAAAAAAAAAAAAAAAAAAAAAZING AND FRIENDLY STAFF !!!! never have i recieved such care and love from nurses. they all have BIG SMILES and dont mind getting you an extra blanket !!! NO ATTITUDE AT ALL... everyone apologized to me for being in pain !!!! HATTTTS OFF TO YOU St. MICHAELS !!!! Dr Poley, Dr Simon Kingsley, Dr Kirk Lo along side with Nurse Gigi and Victoria !!!!!!!!!!!.. SAVED MY LIFE !!!! i had a 7mm stone that Mackenzie Health FAILLLLED to find after 2 months of going back and forth !!! I LOVE U GUYS !!!!! WORDS CAN NEVER DESCRIBE HOW MUCH I LOVE U GUYS !
Submitted Oct. 4, 2013
My hubby had to be in the Trauma-Neuro ICU after a car accident. One evening, there was a short fat nurse who was watching a hockey game on tv and yelling at the tv when she got upset. Other nurses seemed to act like it was routine behaviour for her to sit with her feet up and slurp on a drink while acting in that manner. She was SO unprofessional! Another older nurse came over reeking of cigarette smoke to ask her who was winning, and she also started being very animated and laughing with a very husky smokers voice. She was very loud. The two of them really were just disgusting. The other nurses either ignored them, or seemed to feign interest. My husband's nurse was very good and attentive, and ignored the unprofessional ones. But who knows what these people do when visiting hours are over. My husband said he could always hear some degree of loud talking throughout the night, and the nurses discussing all manner of garbage without regard to the patient's sleep.
Submitted March 21, 2013
Wonderful hospital. Wonderful doctors and nurses. Best treatment of our daughter with serious illness that we have received anywhere. And even more she was happy to be there.
Submitted Jan. 16, 2013
The NICU was terrible. Terrible nurses. Terrible doctors. No communication with the family. No support groups. No quiet room for parents who are having a tough time. Not even a microwave so parents could warm up food. Was like pulling teeth to speak to the social worker.
Submitted Jan. 10, 2013
This is a wonderful hospital. The staff, from cleaners to surgeons, are kind and caring. It is an innovative teaching hospital. While the building is very old, there have been renovations and updates to make it pleasant. The medical staff that I have dealt with have been dedicated, thorough and very professional. My family has had excellent care at St. Michael 's.
Submitted Dec. 9, 2012
It took almost 3 hours to see an eye doctor - I suspect there might have been some preferential treatment happening since patients seated next to me who arrived hours after me got to see the doctor before I did. there is no number system so you have no way of knowing how many people are ahead of you and you cant leave for fear of losing your place. Worse experience than waiting at the passport office (at least they use numbers and you can gauge how long you have to wait). I had an appointment but obviously this meant nothing - they might as well make it a walk-in service.
Submitted Nov. 18, 2012
I had surgery at SMH and overall was a great experience. Pre op was fantastic I sat in one room and everyone came to me. I have been to other hospitals where the patient is the one running around getting all tests etc done. Day of surgery the care was supportive and caring. I would not hesitate to return to SMH again. Both the Anesthesiology and specialist were great.
Submitted Nov. 14, 2012
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