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I have dealt with two doctors in the Head and Neck Centre during the past fifteen years and my husband dealt with prostate cancer a few years ago. Both of us have very positive comments to say about the hospital. I have had surgeries in five different hospitals during the last couple of years. I would put Princess Margaret at the top.
Submitted Aug. 28, 2014
The staff and the volunteers really care...My great- great Aunt Rose use to own the property that Princess Margaret is located on. She took care of the elderly She had a nursing home. I think she would be so proud that such a wonderful hospital such as Princess Margaret is a place where health, healing, and helping people still continues on the way it should be.
Submitted Aug. 12, 2014
Confusing layout, especially for a chemotherapy patient with a muddled brain, or a person who is not very ambulatory. As well, there are no available wheelchairs for such an individual. They are all in use, or reserved as the "Information Guy" so adamantly expressed. Reserved for who? Supplying wheelchairs at a hospital that gets so much money in donations and support is the very least PMH can do. The Hematology Clinic on the 2nd floor North Bldg was chaotic. They messed up our appointment time and put us with a different Oncologist without notifying us first. From the tone of the clerk towards the booking person, it's something that happens all the time. We waited for almost two hours past our scheduled appointment time. No apologizes from anyone for the lateness. Then we had to tell our story to a Nurse, Fellow, and finally the consulting Doctor. Each one parading in after the other. You really feel like just another OHIP billing in this place instead of a person.
Submitted Aug. 12, 2013
An amazing hospital with amazing doctors. My experience at Princess Margaret has been wonderful. The knowledge that this place goes beyond amazing. They are leaders in cancer care and research. Thank you PMH
Submitted May 5, 2013
Treated with vast disrespect, waited 4-6hours for appts, refused info on my breast cancer & treatment, doors left open during examinations, 1 Dr joked that it didn't matter anyway as I had nothing to see after bilateral mastectomies. Oncologist shouted over questions, clueless, referred to & wrote in wrong chart regularly, put me in chemo then went on holiday for 3 weeks giving me no emerg info, overall terrible record keeping, took over a yr to get my records sent, Patient Relatios Director told me "any one of my doctors is worth more than any dying cancer patient" when I requested a different chemo oncologist & offered to refer me elsewhere which she said should take months so "you'll be dead b4 the transfer is done". Physically assaulted twice by same phlebotomist who the hospital refused to discipline (dying cancer patient expendable thing). The worst, most badly operated hosp I've experienced in Canada or US. Expect to respond to your patient # rather than your name.
Submitted Jan. 18, 2013
had a very dear elderly lady friend treated with radiation after a mastectomy for a period of five consecutive weeks. I found all her doctors, nurses and radiologists to be very caring and professional. Each took the time to fully explain and ascertain that the patient understood everything that was happening and could possibly happen. Each was very concerned and related on a very caring level. Excellent doctors, nurses, radiologists and secretaries! Very clean hospital as well! I would highly recommend this hospital and all its medical staff to anyone. Excellent experience! I am the care-giver and close friend of Mrs. Elva Ambridge, the cancer patient, who received treatments there November and December months of 2011. I am also speaking on her behalf. This hospital also has a very positive energy environment which helps patients to cope with their situation. Fortunately in Elva's case, I would like to report that she at 87 years old is now cancer-free. I commend all the medical staff there for their human approach and expertise.
Submitted Dec. 19, 2012
This hospital is well deserving of any high praise that should be bestowed upon it. The staff is the best in the world and are always most caring and respectful.
Submitted Nov. 23, 2012
Princess Margaret Hospital is a cancer hospital for people who have cancer inside the hospital is big nice and looks good
Submitted Oct. 5, 2012
great, caring and compassionate facility with terrific and wonderful staff and volunteers.
Submitted March 26, 2012
The hospital is a very busy one, and with it being older it does seem a bit run down. The staff are very good and some of the more well kept areas are very clean, but I recommend TGH across the street as part of the UHN but I still go as my surgeon's office is here.
Submitted Nov. 14, 2011
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