Rate Humber River Regional Hospital
Ratings for Humber River Regional Hospital
I will never go back to this hospital. One particular Asian ER doctor was so rude and disrespectful. Frankly I wouldn't even want my worst enemy being cared for by this arrogant person.
Submitted May 11, 2015 | flag
HRRH is infested with the 'little man' syndrome: people who abuse their small bit of power by treating patients with contempt, disrespect and negligence.
I had a pre-op workup which entailed having several tests and consultations over 4+ hours. The physiotherapist came out to the waiting room and called for me while I was meeting with one of the doctors. So he left. I mean, left the office altogether. I came out to wait for him, and continued to wait 45 minutes until I finally asked the secretary if I'd been forgotten. She got on the phone and called him back.
When he returned, I smiled and said, "What happened?" He replied, "You weren't here when I called you."
I said, "But I was in another room with another doctor." He retorted, in the cockiest of tones, "Well, that's what happened."
The arrogance was astounding. He blamed me for something that, as a patient, I had no control over; he spoke to me with contempt; and to top it off, he was negligent and irresponsible for leaving without treating me.
The consulting nurse seemed proficient enough, but snippy and impatient. The anaesthetist was helpful and respectful, and the x-ray technician was very professional and personable. I guess you have to focus on the good ones and hope the rotten apples don't make any fatal mistakes.
Submitted May 7, 2015 | flag
Worst hospital when it comes to patient care. I went to the ER today (church site) today regarding some chest pains I been experiencing and to be honest it was a waste of time. The nurse that registered me was not friendly at all, her presentation was not welcoming at all. Nevertheless, she asked me all health related questions and told me to wait when I called. Sat down for literally 1 minute and I was called by one of the clerks and asked me almost the same questions the nurse asked me moments ago. (The clerk was very nice and understanding tho, way better then the nurse) when in and followed the orange line on floor and waited patiently for another nurse to see me. Went to the room waited, a different nurse came in and asked "what can I do for u today, what brought u here?" I explained my complaints to her and she told me the doctor will be in shortly. After 1hr and 30 mins the doctor came in and asked me "what seems to be the problem" explained my issue for the 3rd time! He tested me heart beat/rate with the stethoscope, tested my pulse, and tested my chest by pushing pressure using his two fingers. And at the end of it all he had to say is that its nothing serious, all u need to do is have some rest, its not a bloodclot or anything. So I asked him u guys won't be doing any further test on me? No x-ray, breathing tests? He replied and said no, no need for that. I was so upset because this doctor was basically assuming and didn't use and equipment or test to at least try to find out what it may be. SMH. I had this chest pain problem 4 yrs ago, went to the same hospital and at that time the nurses and doctors did everything they could to find out what was going on with me and when the resuts came back it was a small blood clot.
I would never recommend any one to this hospital. majority of the nurses don't care about the patients, most of them are just in it for the money, socialize and talk gossip. I find the clerks are 100% better caring staffs than the nurses and doctors end of story !
Submitted April 7, 2015 | flag
March 13 my husband belongings got lost, keep calling but no updates, I just going to give up, but this is wrong at all levels. worse hospital ever it is a shame we have this kind of hospital in a first work country. No rate for this hospital, if we can we won't ever come back here
Submitted March 18, 2015 | flag
I had a surgery in this hospital 2 wks ago and it was the worst experience of my life. I've been in the hospital for four days and I would say the nursing care was very poor. I will never go back in this hospital again.
Submitted March 5, 2015 | flag
Please avoid this hospital! I've never dealt with such rude, inconsiderate, unprofessional people in my life! Stay away!
Submitted March 2, 2015 | flag
My mom has been in this horrible hospital for 12 days very stressful days for her and the family. Nurses not attending to patients leaving them sitting in their urine or bowel movements for hours, not answering the nurse call button and not being available when needed and always unpleasant and rude. Yes they may be overworked but if they want to be nurses they need to be caring otherwise go find another job. Patients are human not like pushing paper work. Emergency department was awful you have to fend for yourself no one willing to help or tell you what's going on can't get answers patients and families are so desparately looking for. My mom was left in her room with a dead body in the next bed for over 2 hours they should have removed my mom when I arrived she was traumatized. They then put her in the hallway for over 7 hours with no water, food or diaper change where is the dignity in that. There is alot more I can say but I will do everything in my power never to have my parents go there again it is the worst hospital ever. One doctor from Mississauga said you go to Humber to die and stressed never to go there they are so right. Another doctor said all they are going to do is move all the horrible nurses and doctors to the new location what a shame. I truly hope the CEO does what needs to be done to make it a better place starting with the firing of many of the useless staff.
Submitted Feb. 7, 2015 | flag
Dirty place, incompetent , and arrogant doctors, rude nurses with long dirt fake nails.
Submitted Jan. 26, 2015 | flag
Horrible hospital. I went in one day with bad chest pain. It took 4 hours for me to get a bed and another 3 hours for the doctor to see me. When I was discharged, they basically sent me home with pain killers and no diagnosis. I was rushed via ambulance the night after with the same chest pain and upper stomach pain. Again the wait time was ridiculous. The ems guy apologized to me for the wait. The nurse did and exg on me on the stretcher in the waiting room so my chest was revealed to everyone. After my long wait, I was told to come back in the morning because their ultrasound is closed...what?!?!? So I got sent home again with pain killers. I go the next day for the ultrasound at 9 a.m.. I get to speak to the doctor at 2 p.m. at which point he said "your ultrasound is clear. Go to your family doctor." I said, "I still have bad pain. What do I do?" He said, "go to your family doctor." I said, " OK so what if I have severe pain like I did last night?" He then said, "you can come back"........ I was sent home with no results. I'm still in server pain.
Submitted Jan. 15, 2015 | flag
I would never ever recommend this hospital to anybody. I tried for a week to find out information about my father who was a patient at this hospital. After 1 week they still could not answer my questions about what medications the hospital was giving him. The patient care is terrible. The nurses stand in the hallways talking in the critical care unit. The bedside button was not working to call them probably because they mute it at the nursing station so that when a patient calls them, the call can be ignored. Worst hospital ever! Do not go there!
Submitted Jan. 13, 2015 | flag
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