Rate Mackenzie Health - Mackenzie Richmond Hill Hospital
Ratings for Mackenzie Health - Mackenzie Richmond Hill Hospital
The staff and nurses at the Emergency room are awful, ignorant, rude and inhuman.. Please avoid!
Submitted Feb. 23, 2015 | flag
Terrible experience here ! The ER doctors and nurses make you wait for nothing. I was sitting there for hours in pain and they didn't TREAT me good and have no CARE. They are ZERO stars!!! AVOID !!!!!
Submitted Jan. 20, 2015 | flag
This "hospital" and everyone working in it should be incinerated!
Submitted Dec. 16, 2014 | flag
This is a good example why there should be private healthcare available. From the time you get there they spend most of their resources trying to get you out. We were expected to give 24 hour care ourselves.
Submitted Dec. 2, 2014 | flag
Is this a canadian hospital???!! I do not think so.
Submitted Oct. 14, 2014 | flag
Just disaster.... Waiting forever, then they call you to the room, and again waiting. Already 4,5 hours, just to get doctor...
Submitted Oct. 10, 2014 | flag
Currently in the ER waiting room. 7 hours and still waiting for our doctor to read our results that have been finished for a while. Service is extremely slow. We wouldn't have stayed if the results weren't crucial, we will think twich before coming to the ER next time... Which is bad.
Submitted Sept. 2, 2014 | flag
We went for my 3 year old daughters dental surgery and I went in very nervous considering all the bad reviews on the net. However my experience was completely the opposite. We had an amazing nurse called Debbie who did the pre-op, she was very gentle and patient with my daughter. She explained my daughter the whole procedure and mentally prepared her. We then waited in the waiting area and a volunteer by the name of Harold Rose kept updating us with the status of the surgery and kept checking on us to see if we were ok. There is a screen in the waiting area which shows u the status of the surgery abd how many minutes have gone by and the moment the patient has been moved to the recovery room. We had a great experience as the staff are very friendly and extra helpful. Dr J Benbassat did an amazing job and post surgery follow up along with a nurse by the name of Benaz Haider
Submitted June 25, 2014 | flag
This hospital provided horrible treatment. Patient was forgotten for inpatient dialysis and eventually went 4 1/2 days without treatment when interval should have been 2 - 2 1/2 days. The family figured out the error. Do not trust what you are told. You must question things every step of the way. If you are not satisfied with treatment please complain to the CPSO. It will be hard for them to ignore multiple complaints over time from this facility.
Submitted June 15, 2014 | flag
I went in for emergency care which required me to give a blood sample. The nurse showed me to a chair which already had someone in it, asked them to leave and asked me to sit down. On the table rest of the chair was a needle which was already removed from the packaging with which the nurse proceeded to try and use on me. I was shocked and asked him if I could have a new needle, to which he replied that it was new. I told him that I would like to see it come out of the package. He changed the needle for one which I saw coming out of the packaging, but I was shocked that he would leave a needle opened at the chair with someone else sitting at it and then try to use it on the next patient, even if it was "new".
Submitted April 11, 2014 | flag
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