Rate This Facility
Worst hospital I have been to in B.C. it's understandable to wait a long time at emergency but when the doctor talks down to you when you wait 8 hours to see them is completely ****. Dr.Patel is a terrible doctor with no people skills whatsoever. I said my thank yous and talked kindly to her and she got mad at me because I said I was scared of needles. She told me that no one wanted me here and I can leave right and the hospital doesn't care at all. I didn't know it was required of the doctors in emergency to treat you like crap. On top of all that it was so dirty the washrooms had pee and vomit everywhere. The garbage can in my room had used needles in it. Completely unsafe and unsanitary.
Submitted Dec. 31, 2013
They took good care of my when I dislocated my ankle and broke my leg. Didn't let me suffer was really good with pain meds.
Submitted Oct. 31, 2013
Take to long.not good service. Yhey say to wait 5 min and it turns out to be 2 and half hours.the nurses never come back to take a look at you
Submitted Oct. 22, 2013
My father had to go the ER for severe stomach pain. I met him there any stayed with him for hours, but then I was told I should just go home and wait for his testing. Before I left, I confirmed that they were to call me to go over results and that I would be coming to pick him up myself. He was sent home very heavily medicated on morphine in a cab by himself! When he got home he was still in extreme pain and very out of it. I was never notified that he was being discharged and I never got a call about the diagnosis. When he got home he told me they said found a kidney stone and he was in the process of passing it. He went to lay down. When I went to check on him a few hours later, he was dead and had been dead for a few hours. He died literally 10 minutes after getting home from being discharged. He was a healthy 58 year old man. He died from a ruptured aortic dissection, autopsy showed NO kidney stone. I think his death could have been prevented. I would never use this hospital again!
Submitted Oct. 3, 2013
I Was in the Surrey Memorial Hospital i was in the Miner Treatment Unit Where i was in pain they endded up overdosing me with Morphine and hydro-morphine witch i ended up in a coma for 24 hours. A nurse in ICU in walked away when my every time Caregiver came in. My Caregiver was with me when i began to choke my Caregiver opened the dour and they shut it my caregiver said i was choking a nurse came in and got the stuff out I found out that the someone had a same choked and it was the same thing!
Submitted Sept. 14, 2013
Pathetic condition... Disorganized- Confusing- Uncaring. Don't go there!!!!!
Submitted Aug. 9, 2013
uggggggggggggggggggghhhhhhhhh FILTHY! disgusting.........only CLOSE hospital!!!!!!!! NO WONDER SURREY HAS THE REPUTATION IT HAS!!!!!! One doc says one thing, another treats you like a piece of meat! was there 2x lately and afraid to sit on chairs! Praying I didnt bring any cooties home!
Submitted July 20, 2013
Since the 1960's it has been referred to as "Surrey Animal Hospital" and it has not improved. My family members and I have had no choice at times but to use that hospital, SINCE the 1960's and never once has there not been some horrific medical mistake and mistreatment. No one that lives in Surrey and really knows this hospital will go there by choice. My mother's good friend was on the hospital board and so frustrated she quit. She went on to be the Mayor of Surrey for some years, was well respected and is fondly missed. Whatever her position, she always attempted to improve the situation there...to no avail. Avoid this hospital if you can.
Submitted June 25, 2013
Arrived at the ER and was seen quickly as I was having some cognitive issues. Was taken very seriously and rushed to the back where a barrage of tests. A nurse comes to hook up my iv and seems unimpressed by me somehow and leaves it, causing pain and a huge bruise on my arm. Then they cancel all my tests and another nurse puts in the iv again. I'm now on a heart monitor and my blood pressure is setting off alarms, but they're ignoring me. Finally they push me out in the hall and treat me like I'm wasting their time. So I sit in the hall pretty much paralysed on one side while people walk by and stare. I get called back in to the treatment area by the doctor (who was very nice) and I'm told there is nothing wrong with me. I'm kinda confused, but that's all they would do for me. I guess I'm not dead but I expected a bit more, at least a brain scan and a chat with a neurologist. They removed my iv, sent me away only to find I was gushing blood all over myself. RCH next time I think.
Submitted May 28, 2013
I was in a semi-private room for five days (cancer operation)and found the admission process good, preparation for surgury okay, post care was excellent and all of the nursing staff were "first rate". The hall ways were always busy with patience (unfortunate but not uncommom in other hospitals in North America & Europe, also this hospital is undertaking an expansion program. All in all, very satisfied with my stay and the nursing staff are working in very difficult situations whereby they try very hard to "off-set" the short staff that is prevalent under the current Fraser Health System. Heath coverage was covered by Sun-Life (great coverage)
Submitted April 24, 2013