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I worked there as a nursing assistant in acute care and emergency. Nurses spend too much time socializing and ignore call bells. No safety checks are done on night shifts. I found patients in cardiac arrest and on the floor on various occasions while their nurse was sitting at the nurses' station reading or on facebook or chatting. Care aides are abused by nursing staff and management. Patient care is not the focus of management. Their focus is on meeting a budget so they can get their bonus. So, the manager who refuses to provide relief staff for sick calls etc is rewarded for saving money on patient care by getting a bonus.
Submitted July 16, 2014
My friend's mother was admitted with 5 ulcers with severe adhesions, suffering from rapid weight loss and in intractable pain. It took the hospital much too long to give her grossly inadequate pain relief, and then the night nurse REFUSED to follow the doctors order to give even this medication. The patient's daughter reported this failure to the nurse, as her mother was in such anguish it was disturbing to witness, who insisted she had given the medication, but did NOT look at her own chart which clearly showed she had not given it. The same nurse rudely refused to help open a package of depends for patient demanding instead "what, can't you do it yourself". The patient couldn't do it herself, tried to use the bathroom, with awful results. The day shift nurse immediately noted from the chart that no pain MEDs had been given all night, the patient was in intractable pain, which the night shift nurse was aware of while she refused to administer the doctors prescribed medication. Cruel.
Submitted Nov. 30, 2013
This hospital is not fit for a dog and I'm sure dog receive better treatment at the SPCA. My last visit to my Mother I found her laying in her own feces for over an hour. Some of the nurses are very nice and professional and some of them should be working in the prison system. I mean if you don't like your job then why are you there. After finding my Mother laying in her own feces I complained and was then told by the Doctor not to speak to the nurses anymore and that if I continued to complain he would have security evict me and I would never be able to visit my Mother again in that hospital. My Mother has been given 3 months to live. Thank you Ridge Meadows Hospital.
Submitted Nov. 12, 2013
All I can say with my experience is the Nurses are very rude and very incompetent all they do is talking with there co worker and computer they won't even answer your call even when your on severe pain. WORST PLACE EVER!
Submitted Sept. 20, 2013
I have been treated like a piece of garbage when at this hospital. The doctors in emergency are arogant, uncaring and have been told to stop crying so they can examine me, screamed at "what do you want I have patients to see" and I asked what am I? Left without any fluids or food for a day and a half, also a doctor said "I am not your family doctor so what do you want me to do?" I lost my dignity and self esteem here and am afraid to go back there.
Submitted Feb. 11, 2013
2 nth needs some nurse too answear the call bell watch a older man fall out off bed becaouse we havetoo have fun and talk about what your having for dinner Thay all need walking papper s and go have you little talk at home or somewhere else very poor word other are great but them
Submitted Jan. 14, 2013
I had positive experiences with the Ridge Meadows Hospital on both my visits. My first time was in the ER with a concussion. The staff were helpful and the wait was as to be expected in a typical ER. My next experience was a week I spent in the Kanaka Ward (psych ward.) I found all the staff to be helpful and attentive; the facility was brand new/really nice, and the overall experience was very positive/helpful. The food was also surprisingly good :)
Submitted Dec. 4, 2012
Had two recent trips to the er regarding a health issue and side effects from medication. Was kept waiting for any form of treatment and then the phsyc nurse was sent in. She refused to call my primary care doctor to get my health records and as a result I refused to speak with her. I will never go to this hospital again as I have been warned by various health care workers it is one of the worst for doctors and our treatment
Submitted Oct. 6, 2012
I rushed my GF to emergency with a vey serious cut so deep she lost a lot of blood.. We arrived at 8:30pm It is now 11pm and were still waiting. The nurses called in ppl who were after us and were nowhere near the dire straights of medical attention my gf was.. It's a good thing I wrapped her up really good because she probably would have bled to death by now.. I don't recommend this hospital to anyone if they need help ASAP .
Submitted Aug. 21, 2012
Was there this evening with my 3yo son. Arrived at 8:30pm. Front staff and triage nurse was nice enough. Thats where the good comments end. After FINALLY being called back after 2 hours in the waiting room we were ushered to yet another waiting room where we waited for 1.5hours. Finally get into a room and the doctors (idiot) takes a quick look at says that my on can't really be assesed because hes sleeping. Okay fine, woke him up, checked his ears, lungs and chest and said he would be getting some medication. Nurse Hatchet came into the doorway and said they ran out of medication and they called the pharmacist in from North Vancouver. 20min later she came in and said she found medication in pediatrics and gave it to him and said she'd be back in 20min to give my son fluids for a vomiting test. She came back in and I quote " I work at a refugee camp and your son looks alot better then the refugees." Are you kidding me?!? This was the last straw. I ran out of room to finish. WE LEFT
Submitted May 14, 2012