Misericordia Community Hospital

Misericordia Community Hospital

Hospital
6 reviews

Rate Misericordia Community Hospital

Cleanliness
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Ratings for Misericordia Community Hospital

2
Cleanliness
1
Facilities
1
Services
1
Value

Went in with a knee injury and after 3 hrs in waiting room, there was 2 other people in the waitng room, very quiet evening, I noticed that about 8-10 staff members were ingaged in a conversation at the front desk. My friend who had taken me in asked when I would see a dr as I was in major pain. They said that they were busy an that we would have to wait. 2 more hrs went by, an now my knee was 3 times its normal size, the pain was horrible, and still no one had move out of the waiting room. We were infoorming new patients that might be betterserved to go else where. Finally after 8.5 hrs in the waiting room, we were seen, xrays done, an then the dr came in and when he touched my knee I screamed in pain, he said there was nothing he could do if I won't let hiim touch my knee, and to come back when I was ready to act like a good patient. They put a full leg spint on me (which I advised them not to do, as I am alergic to the foam, when my friend asked for crutches as I could not bare weight on that leg at all we were told that the DR said I was fine and that I would need to walk it off. We left and went to Uof A after almost 14 hrs in emerg at Mis. only to find out I had a torn MCL that was fortunately just low enough grade to no need surgery, but I was put in a cast and on crustches for 6 weeks, then 4 months of physio, when according to my dr could have been avoided had the first DR I saw acted like a Dr and done his job.

Submitted Dec. 5, 2014 | flag

3
Cleanliness
2
Facilities
1
Services
1
Value

Arrived at 9am in the morning with a 7 year old, complete with broken arm. Although they X-ray, no one followed up until a doctor has passed us in the waiting room at 4:30 asking us what we were still doing around. from 9am, till 4:30 they would not let him drink,eat anything, or even give him anything for pain. They finally told us at 4:30 that his arm was much too broken to be treated at the Mis, and we were to go to the Stollery. No preference would be given in wait either, the whole process would have to start again. At the Stollery Emerg. we arrive at 5, he was medicated by 6 and out of surgery by 11. The Mis is a disgrace. This is one of many many stories, and I wouldn't arrive at their door step even if my life depended on it.

Submitted June 24, 2013 | flag

2
Cleanliness
1
Facilities
1
Services
1
Value

My husband waited 4.5 hours in the emergency room after getting caustic soda in his eye at work. The staff was rude and unhelful when asked how much longer the wait would be. I will never go there again no matter what.

Submitted May 27, 2013 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I am an MRSA patient which I contracted at the Mis,when you have to go thru the ER you are treated like you have leprosy. The ER staff are the rudest I have ever encountered. When I was admitted for surgery the floor staff were much more compassionate and respectful. I would not be dealing with MRSA if the hospital raised its cleanliness standards. While I was in there for 5 days after my surgery my room was not cleaned even once...How do you keep infections down?????

Submitted May 17, 2013 | flag

4
Cleanliness
2
Facilities
5
Services
5
Value

I had my first experience at this hospital last week. While not modern, more important to me was the staff, treatment and wait time. I was treated in a friendly, efficient manner from the first receptionist on through several aids and nurses until my departure. I was taken on time, treated with respect, shown patience for my questions and clearly instructed on my home care. I overheard a distraught patient treated with kindness and understanding of her fear and was impressed at how quickly she was calmed down. This facility, while aging, serves hundreds of people each day and is well signed to direct all to the appropriate area in the maze-like struture. There are washrooms readily available with everything at hand, plenty of seating for patients or waiting family members, but most importantly, is staffed by the kind of knowledgeable, caring, empathetic personel one would hope to meet in that environment. Kudos to all.

Submitted March 18, 2013 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

was seen in the emergency dept.and the nurses and the doctor were not compassionate, helpful or knowledgable. when family asked what was happening the nurses directed them to ask the patient, why would they not acknowledge the family concern or questions... probably because they were too busy talking about their overtime slips and other personel conversations. avoid this hospital if possible.

Submitted Jan. 30, 2013 | flag


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