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Lots of really good, (and really bad) nurses & support staff...very inconsistent. Lots of mistakes/errors of omission. Had I not been on top of things, or if I was elderly, I feel like there was a good chance that I would have left via the morgue. Really considering other options next time.
Submitted Aug. 6, 2014
I went to North Florida Express Care. I was not made aware (or perhaps missed the fine print) that the doctor would bill separately and that she did not accept my insurance. I paid my copy and left, thinking that all was well. I later received a huge bill from the doctor. Since the doctor did not accept my insurance, I was charged the uninsured rate. I had trouble paying and they turned me over to ccollectors who hounded me. ruthlessly, until eventually I put the debt on a credit card. I now carry a note with my drivers license that I do not want taken to this facility under any circumstances. Express Care is owned by this hospital and the financial aspect is horrible. You can read more about their Express Care Center in an old article from the Gainesville Sun. I sure wish I had read it before I made the mistake of going there.
Submitted Jan. 4, 2013