Toronto Western Hospital

Wait times are absolutely terrible. don’t come here

Spent five hours in ER without being seen by a doctor. No one came to check up on me to see how I was doing. The place smelled like pee, the bathroom was dirty. Overall terrible experience. After five hours of waiting I decided to discharged myself.

Without a doubt the worst experience I've ever had. It was ten years ago, when I went in by ambulance because I couldn't move. No m.d. had precribed pain killers that would work. They also didn't know what was causing my nausea or what to prescribe for it, I told them it's the pain that's causing it! Still no help. After five weeks of excruciating back pain that left me with no sleep, ten out of ten pain and ten out of ten nausea for the full five weeks, I was finally seen by a female Dr. at Toronto Western who said she had interns under her. She raged at me for being in pain and raged at me for saying the morphine wasn't working at all. I was at the absolute limit of what I could take, and she didn't care at all. I said I would go to another hospital. She said don't bother, they're only going to make you wait for five hours, just like here. I went anyway. My husband drove the car with me in horrific pain to St. Joes. There I was prescribed morphine, ativan and anti-depressants. After a long road to recovery I can say I never got over how I was treated by her, it changed my brain chemistry, and I've been depressed ever since.

I had clevicle surgery performed at Western hospital by dr. Sayed and his team right before Christmas 2024 ! Thank you for fantastic job! Spend couple days in the hospital, had totally positive experience! Also big thank you to nurses in triage , technicians in X- ray department of fracture clinic for their high professional level of service!

The hospital itself could use a good scrub down. And an upgrade on the plumbing. After six days Mt only option to clean myself was a cold sponge bath. I've never been more scared in a hospital. Everywhere I turned there was an angry person ranting and raving, the security barely blinked...I was more than a little disappointed with my stay. The doctors and 90% of the nursing staff were top notch.

Definitely not the newest hospital with the latest technology compared to Toronto General, Sinai, or Humber River but this is by far my favourite hospital. The environment is really friendly and most people (if not all) who work here are extremely approachable and kind even in stressful situations. Western’s doctors are very nice and laid back though I can’t really say that all residents and learners are the same (I still met some nice residents from time to time). We usually get about 100 visits a day in ED and sometimes more depending on the season. It’s understandable to be frustrated while waiting but some people don’t understand that we’re short-staffed most of the time (both nurses and doctors) - privatizing healthcare is definitely not the solution for this. We have a policy to let visitors stay after hours when a patient is actively dying or getting end of life care. We just have a hard time to share this information with other patients and visitors. Some folks simply forget that we’re all just a bunch of human beings who happen to have some training in the medical field; thus, cannot solve all your problems and avoid every mistake while also being sleep-deprived. We try our very best to help you out so we hope you understand and recover with available resources that we provide to you. If we were scared of being sued by patients, there would be absolutely no nurse or doctor whatsoever. Many patients and people who are my teachers and neighbours also told me about their positive experience at this hospital and how grateful they were to receive the services here. I guess people tend to think their negative feedback is much more important than positive ones and writing a review is just a way to vent emotions.

More than satisfactory experience in emerg. I am grateful for the kind and professional service I received.

The surgeons cancelled my surgery TEN TIMES after they botched it! They gave me no pain meds there's still multiple bone fragments floating around my chest arm and shoulder and yesterday they refused me surgery flat out after they interrogated gaslit blamed shamed insulted and terrified me then cancelled the surgery indefinitely even before I had my full PTSD panic Still got no pain meds or updates I can't go on like this Sirgeons Dr Timothy Leroux and Christian will be sued and will lost their jobs now! Do NOT EVER GO HERE FOR SURGERY! Unless you have a lawyer then SUE AWAY!! I'm never going to recover from this trauma and these surgeons better get ready for a taste of their own medicine in prison!! Butchers liars incompetent and immoral beyond belief! I'm never going to recover from this extra trauma on top of my severe PTSD and now have nothing to live for:(

Wanted to like this hospital. They simply do not care. I recently went there for a foot injury and a couple of leg scars. They told me to go home. Just imagine (in a perfect world) if we could recoup all those wasted tax dollars and use them for quality health care in the private sector? Public health care sucks...

On April 26/23 Jason attended emerg. with a crippling back issue. After 3 to 4 hours he was told that this was a dangerous back issue and that they would notify their neurosurgeon and it would be marked URGENT. It is now Tuesday of the following week and not one word from said neurosurgeon. Jason is now unable to move and has lost consciousness due to excruciating pain.