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Rate Dr. Rachelle Sender

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Dr. Rachelle Sender's Ratings

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very friendly doctor who listens to your concerns and acts fast to find you a resolution. The staff are very friendly. I recommend Dr. Sender to everyone.

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flag | Submitted April 7, 2013

5
Staff
4
Punctuality
4
Helpfulness
3
Knowledge

Dr Sender seems to have her good and bad days. She seems unsure what to do sometimes when you tell her what's going on, you may need to prompt her to send you for tests. Get a gyno if you need your annual.. she's certainly not gentle. Friendly, does care about emotional issues - offered a wide variety of solutions rather than jumping to medications (ie. therapy, counselling, self help websites, etc.). Cares for well-being. Some days she isn't helpful at all, but others she's very proactive and makes sure you're getting all the tests you need done, etc. So really, it's hit and miss.

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flag | Submitted Jan. 31, 2013

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

My friends gave me advice and told me to find another Doctor. After being rushed to the ER with a racing heart because she took me off meds cold turkey. The Doctors were dumb founded as to how a physician could do this and told me to write and call the academy of medicine. I went home that day with 5 medications that should have been perscribed in the first place. She had no idea or help as to what the consequences would be. I say run as I'm lucky to be writing this.

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flag | Submitted April 21, 2012

2
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Dr. Sender takes a wishy washey approach to family and medical matters. She is supposed to be trained in addictions yet seems to lack any form of assessment skills and knowledge of typical behaviours. She is quick to offer a prescritpion for anything and often feeds into addictive personalities which is why I believe people with addictions may like her as a physican. She released my teenage daughters health records without consent and offereed no explanation other than a weak apology when confronted....not thinking of the emotional damage or consequences of her actions. When I have contacted her office for clarification for prescriptions and/ or treamtents she refuses to answer my calls instead having her office staff (unregualted health care workers) relay messages. She is flakey and lacks any confidence in treamtents and diagnosis. She is quick to offer prescriptions with little or no follow up.

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flag | Submitted Jan. 3, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Sender is sometimes doubtful about her judgments, but I consider that a good thing in a doctor. She knows the limits of her own knowledge, and is not authoritarian in her relationships with patients. She is very intelligent and very knowledgeable, but sometimes self-questioning. --Good to see in a doctor! She writes prescriptions often, but then that is the approach of modern medicine in general. I am impressed with her caring and her gentleness. She always takes my concerns seriously, and is honest about what is available in the way of treatments.

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flag | Submitted June 29, 2011

5
Staff
5
Punctuality
1
Helpfulness
1
Knowledge

Dr. Sender seems to be a genuinely nice person. However, she is a useless doctor. I was not feeling well for quite sometime and I suggested getting blood work done & she said that it wouldn't make a difference! She literally shrugged her shoulders and sent me away. She seems very unsure of herself and lacks confidence.

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flag | Submitted Sept. 17, 2010

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Sender is a wonderful person and a very competent physician. She and her staff are genuine and prompt. We have found that Dr. Sender always takes good care of our family. If there is a need for more information on a health issue, Dr. Sender researches it or refers us to a specialist. Overall, Dr. Sender definitely helps us feel like we are her priority everytime we visit with her.

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flag | Submitted June 21, 2010

4
Staff
5
Punctuality
4
Helpfulness
4
Knowledge

Dr. Sender has been my doctor since she started practicing and I will say that I love her as a doctor. I have several medical problems which required the help of many specialists and she was quick to make sure that happened. She asks about my health and how I'm doing when she has an appointment with my husband and vice versa. She has called me personally with test results that needed to be addressed quickly. I've never had to wait more than a few minutes in her office and while she is a little flaky at times (so am I) I find it to be part of her charm and not something that has an effect on her ability to be a good doctor.

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flag | Submitted May 1, 2010

3
Staff
3
Punctuality
2
Helpfulness
1
Knowledge

I used to be under her care and -based on what I've read here -I really wish anyone who has commented or is about to comment for negative reasons would make a complaint to the Ontario College of Physicians and Surgeons. I also experienced her lack of thorough exams and lack of knowledge, her memory problems and her over-willingness/eagerness to prescribe medications --these have gone on too long. (maybe she gets $ from drug reps for prescribing I have no idea?) Sometimes she just seems apathetic when treating you. Sometimes I wondered about her own health - outwardly she seemed to have very poor posture, and poor vision, who knows what else. I reiterate -PLEASE INFORM THE COLLEGE OF YOUR CONCERNS.

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flag | Submitted March 16, 2010

4
Staff
2
Punctuality
3
Helpfulness
3
Knowledge

A nice woman, but appears to lack self-confidence. One time, she told us in front of a student that her Anatomy wasn't much good. Another time when I said I thought I might have had a TIA she asked if I wanted her to send for an ambulance. Physical check-ups very incomplete, was interrupted whilst preparing to examine my ears, and never got back to the ears! Wasn't interested in discussing my worries over a family problem. Always ready to write prescriptions and refer us to specialists, we felt that she did not want to do simple treatments in the office. Scheduled physicals exams several times in a year unless reminded. A useful service is that there is a lab on the premises, for bloodwork, etc.

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flag | Submitted March 10, 2010

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