Rate This Facility
Complacent to many patients needs. They are very difficult to contact out of the 9 AM to about 4:30 PM. They may call you from a number that cannot be called back but leave another number to call back, mind boggling. They are very resistant to accepting new methods to interact with patients. Stand in line while waiting to be admitted into a doctor visit and most any person behind you, at a suggested waiting distance, can listen to most every word being said. They need to have separate admitting rooms with closed doors. Try to question or obtain records can be confusing at best. They make a monumental task of changing records. This writer suggests patients should be recording each visit on their Kaiser record data, as doctors and staff can and do apply many false statements to medical records. It is a one way street, in favor of Kaiser. You are left at their mercy which can be devastating. If more patients were to collect and review their records, many may feel betrayed.
Submitted April 9, 2014
You can look and look and only for the most part, find average ratings for Kaiser doc's. They can become lethargic and complacent as this type of care breeds it. They do not have to hire staff, rent or purchase space, and high malpractice premiums and are profoundly protected by a litany of overpaid attorneys that can and will overwhelm most attorneys in malpractice suites. Yes, this allows for more time to practice, in theory, but they are regulated by bean counters. Always ask how much time you are given for each visit. They do not leave open hours for their medical staff to spend with you. You get what you pay for. Unfortunately most other similar services are the same, such as, UC Davis, Sutter, etc. These are not among the most motivated docs you can find, just look at their ratings from users.
Submitted Oct. 16, 2012
Terrible. Not clean, understaffed
Submitted Sept. 2, 2012