Rate Queensway Carleton Hospital
Ratings for Queensway Carleton Hospital
I went into the Queensway Carleton Hospital with a real emergency, and not just a cold or the flu as so many do and was operated on within 12 hours and they saved my life. I was then in the hospital for ten days during which time I was very well cared for by an efficient and caring staff. What more could I ask for? What I do ask is that people stop thinking they are the most important person in the world and realize that the top priority should not always be about themselves!
Submitted Jan. 12, 2015 | flag
I've visited emerg there about four times in 12 years as it is the closest. I have always been able to be seen promptly and longest I've waited is two or so hours. I found the waiting room and other facilities clean, and the nurses pleasant and efficient, except for one unpleasant nurse in orthopedics and one ... perhaps student, nurse who made a mess of my arms trying four times to take blood - unsuccessfully. Another asked me to get up from my wheelchair and I had to walk on a broken foot all the way from intake to ortho -quite a hike that probably did more damage. The doctors I met were professional in manner but a couple not very good at diagnosis. Misdiagnosed my husband's condition twice and could have cost him his ability to walk. Would I go back? Yes. It's close, and it's the luck of the draw at any hospital anyway - some top notch staff and some so so wherever you go.
Submitted Jan. 11, 2015 | flag
My husband has had a chronic abdominal pain accompanied by vomitting off and on and a weight loss of over 80lbs in 6 months - after over 7 visits to the emergency department we gave up and went to the ottawa hospital instead where they actually helped him and diagnosed him with a condition that left untreated could have cost him his life. NEVER again will myself or any of my family be going to the QCH. Disgusted in their 'treatment' (or lack there of)
Submitted Dec. 1, 2014 | flag
I was very impressed by the quality of care received at the QCH; the only problem was the noise. It seems to me there is a better way to call the RT duding the night than using the intercome which is so laud ,it made me jump .,Also bells are ringing constantly.
Submitted Nov. 23, 2014 | flag
I went trough their psych ward, and was held their for a few days. The bed sheets were filthy and had stains of a brownish nature, I never saw a single cleaning person, and when someone made a mess it was simply scooped up with sheets of Bounty. No cleaning agent was applied to it, no disinfectant was splashed on... The hospital is poorly managed and poorly maintained. My sympathy goes out to any patients who found themselves locked within the unsanitary hospital.
Submitted Nov. 5, 2014 | flag
As a person managing a medical practice - this place is terrible to deal with. You can never get a hold of the patient record department. They don't deal well with elderly. Rather the discharge them with no orders constantly. Ottawa hospital is much much better.
Submitted Oct. 24, 2014 | flag
Excellent hospital. Very friendly and caring staff
Submitted Sept. 9, 2014 | flag
I have had the experience of checking in to every hospital in this city and the QCH (The Hotel') is the best by a long shot. I found myself there at Christmas and the staff were invaluable to my quick recovery. I was very impressed when the emergency room surgeon came by the next day to check up on me. That was very special to me as he went beyond the call of duty. The nurses kept me cheerful and went overboard with the TLC. I even received a Secret Santa gift to take home! I love this place - I always feel I am in good hands and rest easy. My numerous questions are answered with patience and professionalism. My checkout responsibilities were clear thereby reducing any anxieties I might have had while recovering from a disease that nearly killed me. I remain grateful for the quick diagnosis and the wonderful bedside manner of all. My only source of irritation is derived from the way hospital rooms are set up. Every single time I have been in a four bedroom suite there has been one person who disturbed the other three. This usually involves being kept up all night due to their inability to sleep or keep quiet, Yelling is often involved. I was begging to be put in a closet anywhere as I was beyond exhausted. I think the whole notion of visitors in the rooms themselves needs to be re-thought. For the sake of the others, visitors ought not be allowed in the rooms and visit in the visiting room. That's what it's there for. Too many times I had my curtain drawn open by someone fiddling with their chair and loud conversations. Since those conversations are rarely happy I would rather not hear about the ailments of others. It's was not a positive place to recuperate because of one woman who yelled "nurse" every 5 minutes during the night. But that's the state of things to come - Alzheimer's patients with nowhere else to go. Shame they can't all be put together and let the rest of us mend in peace!
Submitted Aug. 30, 2014 | flag
Worst hospital ever. I went there twice for two emergencies, to say the least the staff isn't that professional. Most staff are old and some are in their sabotage period. During my first visit the doctor did a false diagnosis which could easily cost me my life. The second one, I had a severe condition and the nurse started yelling. We had to contact the management to stop such non-professional behaviors. I have never come back there.
Submitted Aug. 18, 2014 | flag
Caring intelligent informed staff. Excellent doctors. My experience as an in & out patient has been very positive. All round excellence.
Submitted Aug. 14, 2014 | flag
Top Doctors in Ottawa, ON
Find a Doctor by Specialty
#1 of 752
#2 of 752
#3 of 752
#4 of 752
#5 of 752