Queensway Carleton Hospital

Queensway Carleton Hospital

Hospital
8 reviews

Rate Queensway Carleton Hospital

Cleanliness
Facilities
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Ratings for Queensway Carleton Hospital

3
Cleanliness
3
Facilities
1
Services
1
Value

My husband has had a chronic abdominal pain accompanied by vomitting off and on and a weight loss of over 80lbs in 6 months - after over 7 visits to the emergency department we gave up and went to the ottawa hospital instead where they actually helped him and diagnosed him with a condition that left untreated could have cost him his life. NEVER again will myself or any of my family be going to the QCH. Disgusted in their 'treatment' (or lack there of)

Submitted Dec. 1, 2014 | flag

4
Cleanliness
4
Facilities
5
Services
4
Value

I was very impressed by the quality of care received at the QCH; the only problem was the noise. It seems to me there is a better way to call the RT duding the night than using the intercome which is so laud ,it made me jump .,Also bells are ringing constantly.

Submitted Nov. 23, 2014 | flag

1
Cleanliness
3
Facilities
2
Services
2
Value

I went trough their psych ward, and was held their for a few days. The bed sheets were filthy and had stains of a brownish nature, I never saw a single cleaning person, and when someone made a mess it was simply scooped up with sheets of Bounty. No cleaning agent was applied to it, no disinfectant was splashed on... The hospital is poorly managed and poorly maintained. My sympathy goes out to any patients who found themselves locked within the unsanitary hospital.

Submitted Nov. 5, 2014 | flag

4
Cleanliness
3
Facilities
1
Services
1
Value

As a person managing a medical practice - this place is terrible to deal with. You can never get a hold of the patient record department. They don't deal well with elderly. Rather the discharge them with no orders constantly. Ottawa hospital is much much better.

Submitted Oct. 24, 2014 | flag

5
Cleanliness
4
Facilities
4
Services
5
Value

Excellent hospital. Very friendly and caring staff

Submitted Sept. 9, 2014 | flag

5
Cleanliness
2
Facilities
5
Services
5
Value

I have had the experience of checking in to every hospital in this city and the QCH (The Hotel') is the best by a long shot. I found myself there at Christmas and the staff were invaluable to my quick recovery. I was very impressed when the emergency room surgeon came by the next day to check up on me. That was very special to me as he went beyond the call of duty. The nurses kept me cheerful and went overboard with the TLC. I even received a Secret Santa gift to take home! I love this place - I always feel I am in good hands and rest easy. My numerous questions are answered with patience and professionalism. My checkout responsibilities were clear thereby reducing any anxieties I might have had while recovering from a disease that nearly killed me. I remain grateful for the quick diagnosis and the wonderful bedside manner of all. My only source of irritation is derived from the way hospital rooms are set up. Every single time I have been in a four bedroom suite there has been one person who disturbed the other three. This usually involves being kept up all night due to their inability to sleep or keep quiet, Yelling is often involved. I was begging to be put in a closet anywhere as I was beyond exhausted. I think the whole notion of visitors in the rooms themselves needs to be re-thought. For the sake of the others, visitors ought not be allowed in the rooms and visit in the visiting room. That's what it's there for. Too many times I had my curtain drawn open by someone fiddling with their chair and loud conversations. Since those conversations are rarely happy I would rather not hear about the ailments of others. It's was not a positive place to recuperate because of one woman who yelled "nurse" every 5 minutes during the night. But that's the state of things to come - Alzheimer's patients with nowhere else to go. Shame they can't all be put together and let the rest of us mend in peace!

Submitted Aug. 30, 2014 | flag

4
Cleanliness
3
Facilities
1
Services
1
Value

Worst hospital ever. I went there twice for two emergencies, to say the least the staff isn't that professional. Most staff are old and some are in their sabotage period. During my first visit the doctor did a false diagnosis which could easily cost me my life. The second one, I had a severe condition and the nurse started yelling. We had to contact the management to stop such non-professional behaviors. I have never come back there.

Submitted Aug. 18, 2014 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Caring intelligent informed staff. Excellent doctors. My experience as an in & out patient has been very positive. All round excellence.

Submitted Aug. 14, 2014 | flag


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