Rate Royal Victoria
Ratings for Royal Victoria
Took my daughter to emerg for her heart (has had previous history), sat for 5 hours without being acknowledged. Paid oodles for parking. We left. Now with a cardiologist ... finally.
Submitted Feb. 13, 2015 | flag
Don't like the hospital at all. Went there for help with my diabetes at the emerg department and the attending Dr. got in her head that I was suicidal and tried to have me committed for 72 hours. I went to leave and was assaulted by 3 20 something punks on the "security" detail and was handcuffed to a stretcher for 45 min. The psych Dr. showed up, interviewed me for 3-5 minutes and had the committal order rescinded and the restraints removed. I'm 59 with a bad heart and a permanent back injury. It's a wonder they didn't cause me to either have a heart attack or screwed my back up even worse with their rough treatment. I would gladly drive to Newmarket hospital than ever attend there again! The hospital is a freaking horror story.
Submitted Dec. 1, 2014 | flag
parking - not fair - location and rates - people down as it is - why kick them
Submitted Sept. 19, 2014 | flag
Spent three months in the hospital and I couldn't have asked for more efficient and compassionate staff
Submitted Aug. 21, 2014 | flag
Bedding and gowns were stripped of patient in room, thrown on the floor and much later scooped up and thrown in laundry hamper. Cleaning staff came once a day and gave min. Attention to cleaning, corners of room had a build up and we were left to clean the bathroom floor ourselves as cleaning staff never came after we reported need to have floor cleaned as a result of urine on floor. In emerg, the air vents were full of dust, visible to the eye from our chairs. The paramedics provided better care than what we received in emerg, the staff in emerg were impersonal, inattentive and appeared to be bored. Many staff chatting to each other and patients left sitting in drafts, no communication and zero attention to how any patients were doing in emerg. The lack of care and concern at rvh has resulted in my husband and i travelling out of town for medical care, away from our family and at great personal expense and inconvenience. Staff under appreciated by administration.
Submitted April 12, 2013 | flag
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