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The mental health system in this hospital is a joke. I am a teenage girl and I speak for myself as well as many of the friends I've made who have gone through VGH and came out feeling more hopeless than before. There aren't enough CYC's on staff, and they don't spend enough one on one time with patients. There should always be SOMEONE on staff for mental health 24/7. We should not be expected to sit silently in a bed for weeks and suffer alone. It's cruel and unacceptable!
However, the nurses and pediatricians on PEDS are actually fantastic. They're all very nice, and good at their jobs. Please someone do something to help improve the quality of mental health care in Victoria. People are losing hope. People are in pain. People are dying.
We can't wait any longer. Come on already, let's make a change!!!!
Submitted Sept. 3, 2014
Was treated with compassion, care and respect after presenting in ER with chest pain. I have Chronic Pain issues and take opiate medication. Never once was I made to feel like an addict, looking for a fix. The ER and House Doctors went out of their way to find a cause for my pain, and performed tests including a CT scan, X-rays and a Gastroscopy. Figured out the problem, admitted me for 2 days for treatment and made sure I knew what I needed to know/do when I was released. Every single person there was amazing. Best hospital experience I've ever had (and I've had many).
Submitted Aug. 22, 2014
I had my first visit to the emergency dept of this hospital recently. I was admitted so fast I didn't even have to grab a chair, and then I was looked after very quickly by a doc. The treatment took a bit to work, but my overall time there was in and out in under 2 hours (mostly due to the treatment taking time to work). I can't say thank you enough and I was so pleased with the service and the docs here.
Submitted Dec. 6, 2012
They have updated the ER which is nice, and usually the wait time isn't to bad. Most of the staf are friendly, polite, and helpful.
Submitted Nov. 20, 2011
They've renovated since I was last there. The Emergency wait room layout is much better: colored seats to differentiate those that need admitting from those admitted and waiting for a room. There are also seats with tables, and vending machines nearby for convenience. They also have new parking areas, and a helicopter pad outside.
Submitted Oct. 10, 2011
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