Rate Lions Gate Hospital
Ratings for Lions Gate Hospital
I went to Lions Gate Hospital yesterday with my son who was having Kidney stones and in pain. The first day in the ER was okay. We waited about 4 hours. He received blood work and urine sample and was told to come back the next day to get an ultrasound and then go back to ER for results. Hear is my problem . THERE WAS NO PRIVACY FOR ANYONE. They traige you where everyone can hear about your probems. They come out to the waiting room where everyone can hear your results. The doctor the first day at least took us aside while he discussed my sons tessicles. The second day the doctor rolled out his computer on a lovely stand and in the middle of the waiting room decussed my sons kidneys and testicles. I would never give money to this hospital unless I knew it was going to re address the lack of privacy in the ER. The was no room for people and the only ones who went into the closed arrives was on a stretcher. I u;nderstand it depends on how sick we are. At least if the triage area had some privacy and a room to discuss results should be a minimum. Dont you think?
Submitted Oct. 16, 2014
Best hospital in Vancouver. Excellent facilities and care
Submitted Oct. 6, 2014
The emergency staff including the pissy clerks need an attitude adjustment. Beyond rude.
Submitted Oct. 6, 2014
I was taken to the Emergency by Ambulance after I was hit by a car. I was left at the door step for
a long time before I was moved into the Emergency ward, where I was left unattended for an additional two hours. I had the most excruciating pain in my back so I was constantly moaning.
Nobody bothered to stop by . I begged one of the nurses who was passing by to see the doctor
so I can get medication for the unbearable pain, I was told they have other patients who had to be attended to more urgently. I asked her who made the assessment that my situation was not as urgent as others !While I was left unattended for long period of time, one of the nurses was constantly talking & laughing loud with another patient , There was another old lady beside me who wanted to go to the bathroom begging for their assistance, to whom they did not respond.
I was truly appalled by their rudeness, as well as arrogance. I had asked for a glass of water which
I did not get for several hours until my daughter showed up, which at that point they told her where she has to go & get it. I have lived on the North shore for over thirty 33 years and occasionally involved in fundraising for this hospital. but now I realize what we need urgently
a top management team who could check their standard of nursing care by sending some people
unanimously and see how people are treated there ( worse than third world countries )
This was the worse day of my life not only because of my condition, but mostly because of
humiliation and disrespect I received at this hospital. I am still suffering and experience a lot of pain. But I am writing this review hoping the management becomes aware of the problem regarding the nursing staff at the ER department and try to make some improvement .
Submitted Oct. 5, 2014
The worse night of my life, spending 6 hours in ER to see the on call doctor. I had excruciating back pain , could not move my leg and my back was tilted to one side, no pain medication helped. After 6 hrs waiting in extremely cold room finally at 8 AM the doctor showed up, after 2 mins , with out any proper examination, no imaging, no other diagnosis. His Response you should take a hot shower and stretch, stretching will eventually help your pain and back!! This is ridiculous, how do you call this medical diagnosis and treatment. If I was not in excruciating pain and immobility I would not spend my whole night in the ER, stretching as a diagnose is ridiculous!
Submitted Sept. 14, 2014
Sent to Nuclear Medicine for a scan, technician was earlier than my appointment was scheduled, way more pleasant and frankly, friendlier than I could have hoped for - always a bonus! (Especially when I'm expected to be in a "tube" and completely still for far too long).
Facilities and testing area were all very clean, nothing that I had any concerns with or even raised an eyebrow at.
If anything, my only dismay was with the selection and prices of snacks available after my procedure at the café or cafeteria. (There was no one to be found behind the café counter for maybe about 25 minutes and no sign). In my opinion, odd way to run your business.
Submitted Sept. 5, 2014
Had been going to this hospital for years; one of the best hospitals with top physicians! They have saved my life!
Submitted Aug. 27, 2014
The way this er works is an er doctor who doesn't know you sees you probably will take a number of hours up to seven. Then that er doctor decides if they will call your specialist/doctor or not. It is like the er doctors are on a power trip as they can dictate when a patient sees their doctor or not. It doesn't even matter if their doctor wants to see their patient. This appears to be putting patients at risk. You would hope the patient came first. Why is it the staff have to be so rude at this hospital. The government should do a check of what is going on. Other hospitals are not like this one. We need another hospital for the increasing population on the north shore. Even an urgent care centre.
Submitted July 6, 2014
This is coming from an otherwise healthy male in his late 20s. This is by far the worst hospital I've ever been to. The nurses were generally pissy. And not your typical nurse like attitude, I mean they genuinely hate people. Especially one nurse I believe was named Brenda, I think she was from Asian descent working in an early morning shift. She also got me water with flakes of something in it which I threw out. I was in an incredible amount of pain and they really limited what I got for management. The doctor said to give melatonin a shot for my stabbing headaches that made my body now feel numb. I spent 10 hours there, overnight just to be told that. These people shouldn't be in this line of work. I'll be going to a neurologist to get this solved as these people were utterly incompetent and rude as hell. If this is the face of north vancouver's emergency department, I feel for anyone who needs to pay them a visit.
Submitted June 8, 2014
I went into the ER at Lions Gate with swelling on the neck, dizziness, and blurred vision in the right eye. Blood pressure was unusually high for me and I remarked on all of this during triage. Vomited twice in two hours, dizziness getting steadily worse. Warned them several times that I felt sick to my stomach, and felt like I was going to fall on my face. Never checked again after triage. Having been placed in another room to await a doctor I found that none had been assigned, and everyone else in the room was waiting for test results, having already been seen. I finally had to leave...afraid I would fall, and crack my head on the floor. Told the nurse that I had to go, and was told that I should go to a clinic. I cannot BELIEVE that; my blood pressure was not rechecked, nothing was done about the vomiting, and they encouraged me to go home. Had to sit outside for ten minutes waiting for my balance to return before leaving the grounds. I am appalled at the lack of care.
Submitted April 24, 2014
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