Rate Kelowna General Hospital
Ratings for Kelowna General Hospital
I suffered a terrible asthma attack and went to emergency, this was late on a Sunday night so no walk-in clinics were open and I was visiting from out of town. I made the mistake of leaving my inhaler at home - I normally always have one on me. I could barely breath at all, and when I got to the hospital, the registration nurse was getting impatient because I could barely answer her questions....which is tough to do when you can't breath! I won't drone on with all the other details and skip to the punch-line.... I sat in their waiting area for 3.5 HOURS struggling for air while people with the sniffles saw the DR. All I needed from the start was a prescription for my inhaler and I could go to the 24-HR drug store and save them the
Submitted Nov. 6, 2014
I dont see how the hospital is magically going to get better ratings just because the new wing is finished. Nearly every experience Ive had here has been bad and have lived here for 22 years. The worst experience was when my daughter was born 7 weeks prematurely because I was undiagnosed with severe preclampsia. After they nearly drown my baby by accudently placing an iv tube into her lung for two days we were sent to vancouvers children hospital. I would never know how great hospitals could be until I arrived there. The drs there also discovered I had a spinal headache caused from an extremely poorly executed epidural and treated me immedietely not believing that the drs and nurses in kelowna blew me off everytime I said I had a headache. When vancouver childrens hospital sent us back I was finally feeling a bit better and was ready to eat. Kelowna knew of our arrival since 9 that morning. When I arrived in kelowna at 430 and everyone got meals and I didnt. They said sorry we forgot, theres toast down the hallway you can make. I cant believe I still come back here. But like others said theres not much choice. This hospital will not get better. They will just keep spending money so they 'look' better. Sad
Submitted Oct. 20, 2014
Waiting for 6+ hours for a scheduled surgery is BS ! Pushing your name to the end of the line when you're clearly in pain and putting everyone first and oh keep in mind, I'm from out of town. Drove here for a scheduled surgery... This hospital is a joke and I will never ever be back
Submitted Aug. 11, 2014
I was in desperate need of assistance.. I went into this hospital roughly 9 times.. I was unable to urinate and at some points was filling with fluid. They simply turned me away because of my appearance and the fact that I said I did drugs occasionally. One staff member actually made me get out of the wheelchair I was provided and made me walk all the way to the next unit in agonizing pain taunting me... What's the point of having an emergency room if they don't treat emergencies? A year later, my body is completely wasted, fluid buildup from head to toe, everytime I go in, they just send me to mental health. They don't listen! Worst experience ever!
Submitted June 10, 2014
I gave birth to both my children at KGH, the mat and delivery staff were wonderful both times. I have lived in kelowna for 18 years and have generally has good experiences in the ER. Since the new construction any visits have been even better. Nicu staff for my new born son were amazing. No parking issues.
Submitted May 7, 2014
Was bitten by a tick and started to have indications of Lyme disease - a cap like feeling on the head and it hurt to turn my head. Discovered a tick had inbedded itself in the back of my head. Went to the emergency and was told that it is very rare in bc to get lyme disease with around 6 cases a year reported. Gave them the sample of the tick to test. After that given the wrong prescription for lyme disease after checking on the internet with centre for disease control in the us and local Lyme association. Found out if I had been given the correct drug that within before 3 days incubation that it would have been cured instantly. I do not trust or will I put my faith in any Docter until they start keeping upto date with the correct diagnosis and treatment. Incidently a friend of mine also received a tick bite and this time had the bulls eye mark of lyme disease. Took her to emergency asked for the correct drug and was escorted out of the emergency room for disturbing the emergency docter.
Submitted Sept. 19, 2013
My wife is C4 Quadriplegic, she went into KGH Emerg at 3am,she had Sepsis and high fever, I was there till 5am and went home. 7:15am I was called and asked if I was the next of kin to (name here) my heart dropped thinking I have lost my wife only to have him say she was alright just wanted to know if I was related! was an ****. My wife was admitted and was there for 7 days. My wife is not able to feed,drink,care or clean herself and relies on the ummm! Nurses for 100% assistances. Food comes in and sits there for hours, nurses are too busy to feed her HOT food or give her Tea or Juice, did I mention she also has a bad Bladder infection? fluids are a must so I took a special drinking cup with multi flex straw so she could drink on her own, nurses never used it stating they didn't know how to set it up for her! a 5 yr old could do it. Bottom line...the so called Nurses are, QOUTE! not trained for people with her special needs! I hate having to place her in that abusive hospital.
Submitted Aug. 22, 2013
Elderly mother taken by ambulance to KGH emergency after a serious fall, loss of consciousness, bloody gash in head, waited 6 hours to be seen by a doctor even though they suspected head injury and possible broken bone; no pain meds as nurses would not administer without doctor, suggested "I" personally give her some Tylenol!! Turns out broken collar bone, 10 stitches in head(oh first doctor seen was NOT a doctor but a student, nice kid, treated us well, but really?!?!)... Mother spent 4 days in hospital and that part was adequate, but they had the wrong doctor on her charts and her real doctor never got her reports... 3rd terrible experience in 2 years at this hospital..
Submitted Aug. 8, 2013
WORST hospital period... scared to have chosen to move to Kelowna now, scared I moved my very elderly mother here now because our experiences there were SO bad... will be sure to tell EVERYONE who considers moving to Kelowna to NOT move to Kelowna ONLY because the hospital is SO bad... and don't even get me started on the parking, lack of exterior directional signage, emergency room staff, overall BAD!!!!!
Submitted Feb. 16, 2013
Dirty facility, arrogant staff, wait time unbelievable long. I had a table saw accident and I waited 6 hours before being seen. When I was seen it was by a resident who said "we are sorry for the wait, but sir it is just us residents on and we do not know what to do." Why not send me to another hospital by ambulance? Then the resident told me I would lose my thumb. The resident fixed it as best he could and the nurse dressed it in the absolutely worse way. After meeting the surgeon he redressed it and told me I would be able to keep my thumb. I recooperated faster than expected and all though my thumb is strait I have full use. Did I mention I was 68 at the time of my accident?
Submitted Jan. 18, 2013
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