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Dr. Mark H. Bouffard's Ratings

5
Staff
1
Punctuality
5
Helpfulness
5
Knowledge

Dr Bouffard has been extremely compassionate and understanding when it comes to helping my pain. If you have been struggling along with some tramadol for spine and joint problems, he will be a godsend. However, this is not the place to go to get drugs for recreation. If the doctors don't notice immediately that you are deceiving them, they will find out during a random piss test. My doctor has been able to deflect some risk by using drug tests randomly. These are deluxe tests so don't even think about the fake urine kits. Anyway, the best way to gain a doctors trust is to not be whiny( unless you can't help it ). tears aren't productive here since you are considered tough for bring such a trooper through the pain, so it is best to have a relaxed attitude during your appointments. Your blood pressure and pulse will give away your pain for you. In sum, dr Bouffard will be your best ally if you are genuinely in pain, but don't lie ! He allows use of only 1 pharmacy to refill.

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flag | Submitted June 22, 2014

4
Staff
4
Punctuality
1
Helpfulness
1
Knowledge

After my March 26th appt. with Dr. Bouffard I waited to hear from Eisenhower to approve of my health insurance coverage for a special X-Ray that I needed. I waited a couple weeks, called Eisenhower and they said they hadn't received my insurance info from Bouffard's. So I called the Dr.s office and they said they'd send that. Then a week later, after another call to Eisenhower, I was told that they still needed the Patient Notes from the Dr.s office. So I called again and they said yes, they would be sending it. So then I waited and waited and never heard from Eisenhower and just gave up. Now, I just received a notice from Blue Shield dated May 30th, that the Imaging Company at Eisenhower still needed the Patient Notes and two other pieces of info that the Dr.s office never sent. I'm quite sure this is an unusual sequence, or this doctor for sure wouldn't stay in business, but it is pretty shockingly bad customer service. Anyway, sorry to report such a negative comment.....

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flag | Submitted June 11, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I seen him at D.R. Reinhardt office and he is the best I e ever seen very caring about his patients I rate him as excellent. Gale Sampson.

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flag | Submitted June 3, 2014

5
Staff
3
Punctuality
5
Helpfulness
3
Knowledge

I am self referring to Dr. "B". Had to cancel 1st appt. They have been so kind and understanding. Interesting to me is Reinhardt history. Dr. "R" was 1st I went to for pain mgt and 3 unsetting appts. later I felt very upset. Saw only Reinhardt and "nurse Ratchet". I have Intersistial Cystitis, triple major scoliosis in spine, stenosis, spondolisthesis & osteoarthritis and have been on presc/ pain med. since 2003. All he offered me was a Cortisol shot in my spine which I declined. I have a much better feeling and great hope for Dr. "B".

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flag | Submitted July 25, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Bouffard is no longer in Reinhart's office! He is on his own in a great location. The staff is so much nicer. The wait time is significantly less. Dr. Bouffard is the best! He is compassionate, knowledgeable and very up to date in the latest medicine and technology. I highly recommend him for pain management!

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flag | Submitted Feb. 1, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

He works in Reinhart,s office; but do not let that ratint deter you. Dr. Bouffard is up on all kinds of other types of meds is knowledgeable on lower prices, generics, works within financial limitations. He is better than my "primary" on new methods from pain to depression to menopause or blood disorders. Compassionate, professional, approachable.

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flag | Submitted Aug. 15, 2009



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