Rate Dr. Ayal Willner

Staff
Punctuality
Helpfulness
Knowledge

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Dr. Ayal Willner's Ratings

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr Willner is terrific. He has taken care of my whole family. He is a doctor one can completely rely on. When he is out of town his partner and physician's assistant took excellent care of us. They are a wonderful qualified and caring team.

Submitted Oct. 29, 2010 | flag

1
Staff
3
Punctuality
4
Helpfulness
5
Knowledge

Very knowledgeable and helpful doctor. He has a good sense of humor and is very straight forward. On the other hand, the staff at the Long Beach location has no idea what they are doing. They don't return phone calls and they are "too busy" to do THEIR JOB. They made me wait for almost a month just to get some questions answered about my surgery. Then, to top that off, the lady couldn't even answer the questions.....she had to "transfer" me (once again) to someone else. Be careful with the staff; if you want answers and want things done BEFORE your surgery, you better plan far in advance and stay on their tails, otherwise, you will be holding your breath and your phone for quite some time. Good luck.

Submitted June 27, 2009 | flag

2
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Extremely competent physician and surgeon. I would recommend him without hesitation. The only drawback is the office staff who are often insensitive bordering on rude and lax bordering on incompetent.

Submitted Feb. 4, 2009 | flag

2
Staff
3
Punctuality
2
Helpfulness
4
Knowledge

Never actually saw the doctor. Always saw some kind of assistant, who kept treating me medically the same way and nothing ever got better, but it was always set up that I had to keep coming back each week for a chronic condition. They kept trying to give me repeat hearing tests, which cost extra, and which I did not need. They ran some labs on me and never told me the results. They wanted me to come in for more expensive procedures, but I wanted my lab results first. I called two times and the office people would put me on hold for 10-20 minutes both times while they looked for any information that I even had the labs. I asked them to call me back with my results, but they never did. Looking for another ear doctor now.

Submitted Nov. 11, 2008 | flag



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