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Rate Dr. Victor Mak

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Dr. Victor Mak's Ratings

3
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Great doctor whom has compassion toward his patient and knowledge of the issue.

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flag | Submitted Sept. 29, 2014

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My mom had ureter cancer back in 2005, Dr.Mak saved her life without a single problem. He even spent his spare time to visit my mom when she had surgery for gallstones 2 years after with a different doctor. I was touched by his thoughtfulness. He is a doctor who uses his heart when treating patients, very professional, I have great confidence in his skill and would recommend him to patients.

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flag | Submitted June 8, 2014

5
Staff
3
Punctuality
4
Helpfulness
5
Knowledge

I've had recurring kidney stones 8 times over the last 30 years and have seen several different Doctors. My most recent bout with stones was surgically resolved without any problems by Dr. Mak. I am also happy with his follow-up attention. I believe that patients also play an important role in getting the best care available, and I have had experience with surgery that had a poor outcome from another Doctor. My experience with Dr. Mak has been positive and I appreciate the care he has provided me.

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flag | Submitted April 30, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

i'm 54 years old. dr. mak diagnosed my prostate cancer 3 years ago when another urologist didn't think I need a biopsy as my psa was high but not that high. my friend who lives in Richmond hill recommended I go see dr. mak although he is in Richmond hill and I live in orilla but dr. mak was astute enough to do a biopsy as my father died from prostate cancer that spread. turns out I had aggressive prostate cancer and dr. mak recommended radical prostatectummy but said I might need radiation and needles to lower my man hormones after surgery and I might be impotent and leak urine. dr. mak did the surgery and 3 years later my psa is zero and I pee great with no incontinense and my sex erections are ok and so far I don't need radiation or needles. throughout my whole ordeal dr. mak was wonderful and is the best doctor I ever met. he saved my life and i'm so thankful he's my urologist.

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flag | Submitted March 10, 2014

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

This doctor is overbooked, and has 0 compassion for his patients. He is a liar and his office staff are rude and absolutely horrible. My minor elective surgery took 3 hours in the OR because he decided to add 2 exploratory procedures that led to post surgery complications. (I have had on news or info on what was found or why those procedures were added). I could not urinate after the surgery and I had to be catheterized twice. It would have been more times if I did not stand up to him. He kept telling nurses and doctors to take it out to see if I was no longer in retention, then if I was, well....just put it back in. I demanded a second opinion after the 5th day but he intervened and the other urologist refused to see me. No joke. He will not look you in the eyes, he will not answer your questions and he will LIE TO YOU CONSTANTLY. DO NOT MAKE THE SAME MISTAKE AS ME!!! DO NOT SEE THIS DOCTOR!!!!!!!!!!!!

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flag | Submitted Aug. 6, 2013

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Mak is a knowledgeable and compassionate doctor who would spend the time diagnosing your medical conditions. He is in high demand and sometimes you need to wait a little while to see him. I'm glad to have Dr. Mak as my urologist because he saved my life.

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flag | Submitted Aug. 5, 2013

2
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Please please don't goto see this doctor. I want to rip him apart and cry, but trying to be very fair about this. He misdiagnosed my condition entirely. I wasted years from my life chasing after the wrong thing and taking unnecessary drugs. Thank god he gave up and pushed me over to other doctors in that same hospital who decided from pathology lab tests that the initial diagnosis was completely wrong. The worst thing is he doesn't care. He told me to let it be and enjoy what time I have left. He could never answer any question directly and always danced around. I was told by the other physician that there was only a matter of months left to live. Dr Mak never said that to me - he was too scared and wanted to avoid the awkwardness.....but is he supposed to be a professional? Imagine when the other doctor broke this news to me... I kept a straight face but the moment i exited those hospital doors i broke down and sobbed for the entire drive home. Please please everyone just avoid Dr.Mak

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flag | Submitted July 17, 2013

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

URGENT WARNING FROM A DOCTOR. In my 26 years of practice in anesthesia and critical care medicine working closely with urologists and surgeons, I seldom see anyone as dishonest and incompetent as Dr. Mak. He lost more than the total body blood in a patient in less than 40 minutes, patient's rectum was perforated, cancer cells were left behind, he toke out fatty tissues instead of lymph nodes and told family that all the lymph nodes were negative for cancer cells, he delayed his dictation and did not mention complications. Lied to family. Worst of all he is still practicing and positions himself as a community healthcare leader. I am a doctor and I know what a bad doctor is. Stop being his victim. Dr. Mak should have his license revoked.

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flag | Submitted April 26, 2013

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Surgery was complication free and I healed up earlier than expected. I made a full recovery and credit Dr. Mak with saving my life. He is an excellent doctor and took great care with me, I simply cannot believe what some of the other posts written on here are implying. I definitely endorse Dr. Mak as a urologist and doctor.

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flag | Submitted April 23, 2013

3
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

I would NOT recommend this doctor. My father is being treated for cancer and he is always trying to talk less and rush you out. Communication skills very poor - does not give much information voluntarily and he mumbles while talking. Asks questions already recorded on the doctor's chart (he should read!!). No compassion whatsoever. Very indecisive - we tried several treatments with no success and always unexpected surprises. Just running around in circles and with no progress. He recommended to try out a drug which he forgot we already tried out 11 months ago! I suspect a recent emergency case was a result of his mishandling - slow indecisiveness combined with wrong diagnosis - but I am still getting the facts to be fair. Always late on appointments. Nowhere to sit in his office. His office is falling apart too. He seems very much in demand probably because there is a shortage of urologists. Secretary is ok though, at least has patience.

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flag | Submitted Dec. 6, 2012



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