Rate Dr. Carolyn Cooke

Staff
Punctuality
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Dr. Carolyn Cooke's Ratings

3
Staff
4
Punctuality
3
Helpfulness
4
Knowledge

I have to say my experience with Dr. Cooke has been fantastic. This was the second clinic I went to for answers. I told her what my previous doctor told me (unexplained) and that I wanted an answer, good or bad. I did a ton of testing and she gave me my answer. I'm now being referred for surgery to fix my issue and I couldn't be happier. I will say - the receptionist isn't the nicest person, but everyone else was great.

Submitted Aug. 15, 2014 | flag

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

First of all, the receptionist is very rude. Dr Cooke is very difficult to reach when you have a question, which is unfair considering that we are not only patients but paying clients as well. After a few tests, she told me I fell under the category of unexplained infertility. She kept giving me iui's, and it never worked. I smartened up and left for another clinic, where upon examining the results of the tests from Rouge, I was told that it was clear as day that I had endometriosis. When I first read the comments on this doctor I decided to ignore them because I thought that maybe her "happier" patients just didn't have time to write positive comments. I was wrong! Please consider her ratings before you spend thousands of dollars on false hope. Do NOT settle on this clinic because it is the only fertility clinic in Scarborough. In the end you waste your time and money.

Submitted Aug. 11, 2014 | flag

3
Staff
3
Punctuality
1
Helpfulness
2
Knowledge

I was sent to Dr. Cooke and I was fully confident about her at the begining. the clinic is clean and staff were nice. After all the test, I was told I was healthy except age. Then I picked IUI with the most expensive medication to start, however, all ended BFN. after two attempt, I started to question if we missed any test. she said no except my age. I was 41. When I decided to leave the clinic, I was told by another doctor both of my tubes are blocked and Dr. Cooke didn't do the HSG test to me. What a joke. Money is one thing, Time is the most important thing. If I were told it is because of the tube, I would go IVF at the beginning. I definitely won't recommend her.

Submitted Jan. 16, 2014 | flag

3
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I was seeing Dr. cooke a couple of years ago because of unexplained miscarriages. After spending money on tests and medication I became pregnant on my own again. At seven weeks I was told in a very cold reptilian manner that my baby was dead. She said that she was only to get me pregnant, not find out why I was losing them. I wonder why she even saw me to begin with since that was the reason I was sent to her to begin with. I felt like a number in the clinic, left in an overcrowded waiting room for lengthy periods of time. I have since found a wonderful clinic that was interested in finding out the problem, and lucky me, was successful. Some doctors I have been told are only interested in what makes them money...not actually helping the client...and that is the kind of doctor that dr. cooke is... If you want a baby, and a bit of kindness if you are unfortunate to miscarry after the struggle to conceive, please find someone else to help. Do not waste precious time and money !!!!

Submitted July 30, 2012 | flag

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I have nothing but gratitude for this doctor. She is knowledgeable, professional, and treated me with dignity and respect while trying to help me achieve my dream of having a child. After careful diagnostic testing (which I would expect before delving into expensive procedures such as IVF), she came up with a treatment plan in consultation with myself and my husband. After two IUI's and one round of IVF we were blessed with beautiful twin girls, but even if I never got pregnant, I wouldn't have said anything negative about her as she does her best to work with your personal situation and we have to remember that she is trying to use tools, not cures to help those with infertility. I am forever grateful that I was referred to Dr. Cooke as my fertility specialist and I thank her for giving so much of her time to take phone calls and appointments on weekends and even holidays to help others achieve their dreams and personal happiness. I wouldn't hesitate to recommend her to anyone.

Submitted Feb. 10, 2012 | flag

1
Staff
4
Punctuality
4
Helpfulness
3
Knowledge

I was a patient of Dr. Cooke's for a couple of years. We went through a lot of ups and downs at the clinic. Yes she was late sometimes. It's not as if you are seeing her daily or weekly. The nurses, ultra sound techs & lab techs were all wonderful. None of them were ever rude or cold towards me. The only problem we ever had was with JANET, the receptionist. That woman needs a reality check on what her position is. Receptionist's are the voice of every business. When you have one that is rude, miserable all the time, unplesant and patronizing, it leaves a bad taste in your mouth. Nobody needs to deal with someone like that when they are going through fertility issues. I've talked to SO many patients in the waiting room, none have ever had a nice thing to say about her. I stopped going there because of HER. I just couldn't deal with the stress of being talked down to so rudely anymore. We were successful having a son, but I will NOT be going there to try for baby #2.

Submitted Dec. 6, 2011 | flag

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

We found Dr. Cooke to be a fantastic doctor. She took the time to answer our questions and explained things well. If you are looking for a doctor who is friendly and humourous, she will not be the doctor for you as she is very concise and what some might identify as being 'cold'. She says it like it is. Our first attempt at IVF(ICSI) was successful. The staff at Rouge Valley and LifeQuest were all fantastic... we had no problems with any of them.

Submitted Oct. 13, 2011 | flag

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

'Worst,arrogant,incompetent and brainless'.She doesn't have any knowledge on treatment,she always say some non-sense whenever we meet her;She asked us to go for some nonsense diagnostic tests;and she never tries to discuss about results;When we ask about results; she wont say anything;One day i asked her to show report;and she didnt show any interest and she asked me to pay some $$ to give my reports.I answered her that i have paid money for tests and i am deserved to see my reports.She got arrogant and gave me a copy.Then i did not receive any call for next step of treatment for multiple weeks;finally i visited them;then they have fixed appointment.During appointment,Dr.Cooke did not discuss anything about previous tests;simply she said that she dont know how to treat some bacteria and said that she wanted to refer to another clinic;I dont have any clue why she is in clinic if she dont know how to kill some bacteria.Her receptionist is another worst with poor listening skills.

Submitted June 8, 2011 | flag

5
Staff
3
Punctuality
1
Helpfulness
3
Knowledge

I went to doctor twice. She is the arrogant doctor i have ever seen in my life. She makes you feel like third rate people, never gives any medication and keeps on doing all the test ever invented on earth irrepective of what disease you have. Never ever go to this DOCTOR ... She will screw your life

Submitted May 16, 2011 | flag

3
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

This doctor needs to be reported to her College. She is rude, cold inconsiderate, arrogant at times, very non confidential and I can go on! You are not made to feel comfortable or welcome! To her it's about money! Frequently she will confuse you with other patients, gave us test results which after were confirmed by other doctors to be completely wrong but almost destroyed our lives and then made my husband and I feel like we were second rate not to mention again about how non confidential she was about the info which again was wrong and a HUGE mistake on her part. Everyone in that waiting room knew our results!!!!!!!!! This doctor needs discipline go anywhere but here! Some of her staff are very nice and helpfull I hope she treats them better than she does her patients. But if you still think this is the clinnic for you..make sure that she is talking to you about YOU and not some other patient!!

Submitted May 6, 2011 | flag



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