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Rate Dr. Karen Y. Perkins
Dr. Karen Y. Perkins's Ratings
I think Dr. Perkins is an excellent doctor, but her staff is AWFUL. I have been a seeing Dr. Perkins for a few years now and there has NEVER been a time when I was seen at my
scheduled time. My last appointment I arrived with my appointment card to be told no one entered my appointment in the system. Needles to say I was LIVID and had to added to the schedule. Also I am a hypochondriac and I worry about everything and getting a follow up appointment or a call back is like pulling teeth at this office. Also when you visit her please make sure to check the labels on everything. My chart was on the back of the door but the swabs and specimen cups in the room had another patients name on it. Needles to say when I brought this to her attention she was LIVID. Dr. Perkins would have a much better practice if she got rid of her incompetent, rude. ghetto staff members and hire people who want to work and has good customer service. I work in the health care field also and sick people should not have to deal with the attitudes of the staff.
I waited two hours to be seen. I called to get information on how to schedule my ultrasound, no one ever returned my call. The staff doesn't know anything other than how to take your BP. I work in ob/gyn myself and there were things they were completely ignornant about that they should have knowledge of. I think Dr. Perkins hires these girls because she knows they won't get hired anywhere else. They have a whole list of things they are not willing to do for you or in a timely manner. The Doctor is very nice and friendly, completely the opposite of what her staff represents. I would love to be able to continue seeing her but her lackluster staff will drive a pregnant woman nuts waiting for them to do what they should be able to do easily. HIRE SOME NEW WELL EDUCATED STAFF DR. PERKINS!!!
I ADORE Dr. Karen Perkins. My husband and I switched to her practice when I was 26 weeks pregnant with our first child and we hit the ground running. She is knowledgeable on many levels, her bedside manner is excellent and we never once felt rushed through an appointment. She answered all of our questions with care and thorough answers. I find her staff to be really helpful and haven't had any issues with them, but maybe that's just me.
In all honesty, the wait time is horrible. I used to go to a practice in Columbia and they would get me in and out in record time. In fact, I told my husband I would go back to my old gyno because I didn't want to have to wait for routine appts like we do with Dr. Perkins. HOWEVER, we just found out we are pregnant again and I am without a doubt going back to her. I will gladly wait all afternoon for the service that she provides. I feel extremely comfortable in her hands and if you don't mind waiting for good service than I definitely recommend Dr. Perkins.
Dr. Perkins overbooks her appointments which results in long wait times and minimal time with patients. Very tight office. Her front desk staff is the most unprofessional staff I have ever seen. Also the office VM has been full more than once and you can forget a follow up email or call regarding your appointment. I would NEVER recommend this practice. I transfered to another doctor who is extremely attentive and front desk staff is top notch. If you want good care and professionalism don't go here.
I love love LOVE Dr. Perkins, she is the best doctor I have ever had. However, her staff is terrible. They never pass along phone messages, they are rude and cold, and they frequently fail to tell you important information about your upcoming appointments, or are very vague about the info. It often feels like they are just trying to get rid of you. I decided to try to find another gyn. because of this problem, but when I went to see her she told me she goes to Dr. Perkins! I decided to put up with the long waits and bad staff in order to stay with this AMAZING, extremely thorough, kind and knowledgable doctor that even the doctors see!!
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