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Rate Dr. Michael O'Donnel

Staff
Punctuality
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Dr. Michael O'Donnel's Ratings

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

kept me waiting in the office for 2hrs. finally he saw me at 11:00 for a 9:20appt. When asked about the delay his staff informed he was busy and they couldn't predict what his patients would require time wise. When I finally got into the room to see him, he left the office for 10-15 minutes. He looked at my eyes told me there was nothing wrong with them. despite the fact that they would not stop tearing up and were red and sore from all the tearing. The elderly patients in the office were also upset. you could hear them whispering about how long they had to wait. I will not go back to him. If they cant figure out how to schedule people within an acceptable timeframe they should take a course and stop overbooking.

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flag | Submitted June 26, 2015

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr. O'Donnell saw me on short notice while I was on holidays. He was very courteous, did not diminish my concerns even though they turned out to not be a serious issue, and he explained clearly and simply what was going on. With a pleasant Irish accent, I might add. Liked him very much. His staff were friendly and patient.

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flag | Submitted April 30, 2015

5
Staff
4
Punctuality
4
Helpfulness
5
Knowledge

Love this guy. Excellent surgeon. Tells it like it is. You want a social director on a cruise ship? Go somewhere else. Want a eye surgeon - give Michael a call!

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flag | Submitted Nov. 21, 2014

1
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

My eight year old daughter has been a patient for four years!she is very comfortable with him and her first double eye surgery was better than expected with great recovery!have missed a couple appointments due to lack of communication with office staff!

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flag | Submitted Sept. 19, 2014

5
Staff
3
Punctuality
3
Helpfulness
5
Knowledge

Dr. O'Donnel was on call when I had a very painful eye injury this past week. He told me he was "doing me a favour" by seeing me at all and I can't help but agree with many of the other reviewers that he has no social or people skills. I would even say he appears to enjoy your discomfort. I would never voluntarily visit this doctor but I believe he did an adequate job treating my eye even though he didn't ask me back for followup. I'll be very happy when this old school style of patronizing doctor is retired out of the medical field.

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flag | Submitted July 6, 2014

5
Staff
5
Punctuality
3
Helpfulness
4
Knowledge

wonderful staff. This doctor failed to establish any rapport with me. I was there for a check up and he seemed irritated that I had wasted his time. I am middle aged with a family history of severe eye problems. I will not be returning!

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flag | Submitted July 1, 2014

3
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

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flag | Submitted May 1, 2014

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I have been seeing Dr.O'Donnel at least twice a year for over 10 years and highly recommend him and his staff.

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flag | Submitted Nov. 5, 2013

2
Staff
2
Punctuality
1
Helpfulness
2
Knowledge

My 77 year old Mother had eye surgery performed by Dr. O'Donnell this past April. I flew out from Calgary to be with her during this time. I found him to be so very rude to her, horrible bedside manners. I can't believe he would treat a senior like that and eye surgery alone is very scary and to behave that way with your patients is unacceptable. Now she is having trouble and can't see at all, and was told by his office, he wouldn't see her till the year is up. What kind of Doctor is that!?!?!? She now has to go have the surgery again as he obviously didn't do it correctly and have her other eye done too. I have told her that SHE IS NOT to have him touch her eyes again. So she has talked to her Doctor and is referred to someone else. I am still appalled at his treatment of my Mom and the lack of caring after the surgery. DO NOT USE THIS DOCTOR!!!!!!!!!!

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flag | Submitted Sept. 10, 2013

3
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr. O'Donnell is great, but his office is so busy that the staff are often multi-tasking and distracted. However, the eye care is top notch.

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flag | Submitted June 13, 2013


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