Rate Dr. Michael Kogon
Dr. Michael Kogon's Ratings
Had bladder polyps removed on 3/24/14 by Dr. Michael Kogan at York Central Hospital/Mackenzie Health). (never had any symptoms but the bladder polyps were discovered from a routine trans-abdominal ultrasound recommended by my family Dr. Birbrager, kudos to him as well). Turned out to be superficial bladder cancer TaG1 with low probability of any long-term problems as long as I keep the follow-up appointments. Dr.Kogan was fantastic from the initial cystoscopy, to the surgery itself, to the follow-up appointment. He was patient, knowledgeable, superbly skilled, and answered all my questions. York Central/Mackenzie Health hospital was also excellent with very little waiting for the surgery as well as the pre-surgery tests/CT and the follow-up CT. The efficiency and technology of our medicare system seems to have come a long way if my experience is any indication.
Dr Kogan is knowledgeable and friendly but seems distracted even when you are in his office speaking to him. His office doesn't pick up the phone, follow up or return phone calls from voicemail. It is unsatisfactory to have to drive to his office simply to request follow up because the secretary is "running a busy office" and doesn't answer the phone. Her voicemail always says "I am running a busy office." If she can't handle the job then maybe she should stay home! The doctor usually takes the path of least resistance.
I think Dr. Kogan is very competent, caring and thorough. He appears to have a lot more experience than one would expect for his age. Communication with the office can be frustrating as technology is certainly lacking. Their phone system can leave you wondering if your message was ever left. One can get that his assistance Maria is terse, part of the reason is she is busy and attempts to do her best being efficient addressing the administration work that comes with the job.
One of a kind, nice and human. Young, very considerate, compassionate and very knowledgeable. Puts you at ease right from the start. Bless him and his staff esp. Maria who do their very best to so many who go for visits filled with anxiety. Best wishes always Dr. Kogon, Maria .. as the season, the holidays and the year closes in. Have a Happy and Wonderful New Year-2014. SC.
His office wont' pick up your phone. They will only want patients who want surgery or chronic disease so they can make money. They will keep changing your appointment if you go there once a while. Staff is rude & gets away with it. Money driven no medical ethics.
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