Rate Dr. Michael Kogon
Dr. Michael Kogon's Ratings
Doctor Kogon is rather good and knowledgeable, but his assistant Maria is rude and impatient all the time. Her favourite phrase is "our office is very busy!"
When you are coming for your appoinment made in advance, you have to wait for HOURS to be accepted. My guess is that if doctor's assistant can not organize busy office work, she is not good enough, and it's high time to think about changing carrier!
Dr Kogon is an excellent doctor,I have been in his care for close to a year and under gone a number of procedures. He is extremely knowledgeable and very caring. I visited a number of other doctors who were unable to diagnose the reason for the extreme pain that I was experiencing .Dr Kogon was able to diagnose the reason for this pain during one visit to his clinic.
I found his staff and in particular his assistant , Maria , to be efficient and polite and always very accommodating.
If not for the latest events, I would probably not even bother rating Dr. Kogon. For the past couple of years my father was Dr. Kogon's patient and everything would have been fine if my father agreed to the surgery Dr. Kogon was suggesting. On the same appointment as my father, who is 75, declined the operation, Dr. Kogon removed tubes inserted into my father's kidneys with one stroke, simply yanking them out (which made my father almost faint from pain. The tubes are attached internally to kidneys through needles and tubes sticking out into external bags to drain kidneys). Only people that went through that would understand the frustration when you have to fight the doctor who cannot prove the disease but only going by assumptions. Another case was when my father’s kidneys started bleeding and he was admitted to McKenzie General hospital (in Richmond Hill). CT scan was done and my father was diagnosed with urinal canals’ cancer on the spot and kidneys tubes (again) were inserted to drain kidneys. A few days later my father was admitted to another hospital AGAIN (this is second time in 2 weeks). CT scan done AGAIN and my father was diagnosed with an acute case of appendicitis (situation would have been ironical, if it wasn’t sad). Not one urologist (surgeons, not less) assigned to my father, diagnosed him with anything close to this, or even suggested that, causing more pain than relief by inserting tubes and putting him through some very unpleasant moments of being diagnosed with urine canals’ cancer and very limited time to live (literally a couple of days at most). By the way, no biopsy was done to get any of the cancers confirmed (neither kidneys (which is not an option and we are aware of this) or urinal canals). I might not be a doctor or possess medical expertise, but I do know that it is highly unprofessional delivering unproven diagnosis to the patients and forcing patients into surgeries (parts of body removed) by any means. Have doctors forgotten about the Hippocratic Oath they’ve taken? Or life just became nothing but business for some people. Watching this definitely makes me want to stay away from any doctor possible in the future. Being narrow-minded is unacceptable for a surgeon of the virtue Dr. Kogon claims to be. He might be a fine specialist and a really good surgeon, but he does not succeed in attitude towards his patients who refuse to play along. I know this review won’t make much of a change, just wanted to share my opinion on some acclaimed specialists out there.
Dr. Kogon, though young for his age, is extremely knowledgable, caring and shows tact. He takes the time to throughly explain everything and doesn't just rush you out like others. I sometimes have a difficult time getting through to the office by phone but when I do his staff is wonderful. His secretary Maria is one of the kindest I’ve ever dealt with, both her and her assistant are very accommodating and like the Dr, very thorough. He quickly diagnosed my problem and I have been seeing him for check-up visits for about 2 years now. I can honestly say that Dr. Kogon and his office are very organized and reliable. It’s one thing having a good Dr. but to be in good hands with the staff as well, provides an exceptional experience. I am grateful for his expertise and highly recommended him as a urologist.
Had bladder polyps removed on 3/24/14 by Dr. Michael Kogan at York Central Hospital/Mackenzie Health). (never had any symptoms but the bladder polyps were discovered from a routine trans-abdominal ultrasound recommended by my family Dr. Birbrager, kudos to him as well). Turned out to be superficial bladder cancer TaG1 with low probability of any long-term problems as long as I keep the follow-up appointments. Dr.Kogan was fantastic from the initial cystoscopy, to the surgery itself, to the follow-up appointment. He was patient, knowledgeable, superbly skilled, and answered all my questions. York Central/Mackenzie Health hospital was also excellent with very little waiting for the surgery as well as the pre-surgery tests/CT and the follow-up CT. The efficiency and technology of our medicare system seems to have come a long way if my experience is any indication.
Dr Kogan is knowledgeable and friendly but seems distracted even when you are in his office speaking to him. His office doesn't pick up the phone, follow up or return phone calls from voicemail. It is unsatisfactory to have to drive to his office simply to request follow up because the secretary is "running a busy office" and doesn't answer the phone. Her voicemail always says "I am running a busy office." If she can't handle the job then maybe she should stay home! The doctor usually takes the path of least resistance.
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