Dr. Jeremy M. Thomas

Dr. Jeremy M. Thomas

Doctor

Location:
Cary, NC
Gender: Male
Specialty:Podiatrist
Website:
Practice: Triangle Foot And Ankle Specialist
Hospital: Rex
Phone:919-851-3435
Med. School:
Grad. Year:
Answers Email:
Online Appt. Scheduling:
Accepting New Patients:Yes

Rating: 3.5 out of 5 (5 is best), based on 21 reviews. neutral

Podiatrist-related: foot problems, foot surgery, podiatry
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Date Staff Punctual Helpful Knowledge Comments
RID: 2671385
6/5/13 1 1 1 1 I had a similar experience as the person who was not happy with their (very expensive) orthotics. Dr Thomas got very angry and told me I was going to have to pay for shipping to have them sent back and remade. When I questioned that he told me they were guaranteed for a month...he ripped them out of my hand and stormed off, very childishly! I think he has his mom collecting money from people. She called me in a little office (prior to this visit) and closed the door and told me, "If you don't pay your bill in full, you do not get to see the doctor!" I have never been treated like this in ANY other doctors office in my life!!! Very nasty people and the Dr & his MOM are all out for the MONEY!!!!!! And its probably his MOM writing the few good reviews that he did get!!! Seriously, go to anyone else...other than Jeremy Thomas!!  Respond
 
3/10/13 SYSTEM: 2 negative duplicate or disallowed ratings automatically removed 
RID: 2567164
2/21/13 1 2 2 3 Doctor Thomas is unresponsive to his patients. The office administrator is rude and acts more like a collection agency than a healthcare professional. Dr. Thomas is more interested in money than patient care. Dr Thomas refused to see me at an appointment because insurance had not paid for my visit to him two weeks before. The insurance claim had not even been processed by BCBS. I would not recommend Dr. Thomas to anyone. I am in the medical profession and will be spreading the news not to use Dr. Thomas 
Insurance: Blue Cross / Blue Shield
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RID: 2434202
9/27/12 1 3 3 3 I had questions about my bill & was unhappy about the results I was having and called the office. The person I spoke with said she would speak to the dr and get back to me. No one ever did, so I just waited until my scheduled appt. Explained my situation to the front desk girl and she was going to have someone speak to me. I was called into a tiny office by an older woman who shut the door and told me that if I did not pay my bill, I would not see the doctor. Told her I called about this and never heard back. She replied nastily "that person is no longer with us". Was picking up my prepaid for orthotics, so I paid the bill (which was a a large amount) I then was called in by the doctor and tried to tell him how I was treated by this woman and about my bill and he not so nicley said "I am the doctore I donot discuss bills, but do you think you can see me for free?? I could not believe the way that this office was treating me and told him that. He told me he has plenty of patients.  See Responses
RID: 2388080
7/30/12 5 5 5 5 I never write reviews but I feel compelled to write this one. I had my first appointment with Dr. Thomas on Friday and let me say, I was very impressed. Unlike other doctors, I was escorted to the waiting room within minutes. Dr. Thomas listened to my concerns and went over the procedure he was going to perform that day and went into detail a long term plan for my foot. He accepted my insurance and I made an appointment for my husband on the way out of the office (he's a runner and has ankle issues). I am thoroughly impressed with the care I was given and the professional demeanor of his staff. I would highly recommend Dr. Thomas to anyone.  Respond
RID: 2380552
7/20/12 5 4 5 5 Dr. Thomas was VERY helpful with extremely painful plantar fasciitis in both feet. His knowledge and expertise allowed me to be in a significantly less amount of pain in just 2 weeks. He also gave me a suggestion for an insert that would last over 10 years and informed me of the insurance help so I would be aware of (minimal) cost. He was very friendly and explained everything he was doing in regards to my feet. I will certainly recommend Dr. Thomas to others! 
Insurance: Aetna
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RID: 2144837
5/16/12 3 3 2 2 On my first visit Dr. Thomas and his staff was very friendly and helpful. The following visits were very different and he was even defensive when I questioned his treatment plan for me. I found the boot I purchased from his office online for half the price he charged me. Then he charged me for a well visit just to pick up my orthotics. I understand that doctors have to make a living too, but I spent over $500 in three visits. I don't mind paying for good care, but in my opinion he is an average doctor with an above average ego. I still have the heel pain to prove it! 
Insurance: CIGNA
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RID: 2124143
 
5/9/12 3 3 1 1 Dr Thomas botched 2 surgeries on my broken heel. The 1st surgery failed because the screws came out. In the 2nd surgery he used the wrong size anchor. He had no idea how to heal the wound which was caused in part by his using a dated surgical procedure. He overcharged for a boot, $600 for a boot that I got at Duke for $150. To me he is overconfident and not as skilled as needed. I would NOT go to him for anything. 
Insurance: Blue Cross / Blue Shield
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RID: 2114304
5/6/12 3 3 1 1 Dr. Thomas only seems to care about making a buck. He charges for every little thing. For example I went in to just pick up my shoe inserts and was charged for an office visit. I once went in to express my disappointment with my inserts not being delivered on the date that he promised and he charged me another office visit. He also charged me $100 on my initial visit even though I had a zero dollar copay. When my inserts, that he ordered, finally arrived and were not the correct ones he said that was not his fault and took none of the responsibility for them being wrong. He was willing to take a look at them but I would have to pay for another office visit. He mentioned that he had a 100% success rate on dealing with patients with my same problem but he didn't fix mine. I will be seeking a new doctor. 
Insurance: Anthem
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4/8/12 SYSTEM: First Name changed from "Jeremy" to "Jeremy M." 
 
3/21/12 SYSTEM: 2 negative duplicate or disallowed ratings automatically removed 
RID: 1694485
1/23/12 5 5 5 5 My husband (Bernie)has had many sergeries and was not looking forward to seeing another doctor. Dr. Jeremy Thomas was awsome from the moment we met him. He is on top of his game and makes you feel confident in his ability right from the start. Bernie and I would recommend him to anyone for all their foot & ankle needs. Trust is the first thing this doctors ensue's. 5 star plus...A+ service. We were new to the area and would like to advise you to choose this doctor when looking for someone. I would love to give out my contact information so folks could call...but I'm sure that is frowned upon. Please hear what I am saying and pick this doctor. 
Insurance: Blue Cross / Blue Shield
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RID: 1664326
 
12/18/11 5 5 5 5 I have been going to Dr. Thomas for 2 years now. He is smart and thoughtful and very patient. He listens to my concerns and treats my ailment accordingly...because I now have no further ankle issues and I can run around Lake Pine like I enjoyed doing for years. I have also taken my son and daughter to him and he puts them at ease and is very concerned about their foot issues. I would recommend Dr. Thomas to anyone and I have sent other family members to him. As my mom said as we were growing up, your feet are the most important part of your body, treat them right! That's what Dr. Thomas does, he treats both the foot and the person right!  Respond
RID: 1652914
12/5/11 5 5 5 5 I initially went to see Dr Thomas due to bunion pain. I was referred to him by a friend that works in a PT office that sees his patients. I have been VERY pleased. My first visit, I was in lots of pain. He gave me a shot and the next day, no pain! He fitted me for custom orthotics. It took about 4 weeks to receive the orthotics. While I was waiting for them to arrive, I did purchase another orthotic to use in the meantime. During my follow up appts, he has always been very nice, even with my needle phobia, answered all my questions and never seemed rushed to get me out. He has only brought up surgery as a last result. I would recommend him to anyone!!! 
Insurance: Blue Cross / Blue Shield
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RID: 1631625
11/11/11 5 5 5 5 Dr. Thomas "cured" my plantar fasciitis. I had pain for a year before I saw him and he was very helpful in explaining what to do and very nice about my "needle phobia"...had to have several cortisone shots. He ordered orthodics for me and they were 100% covered. Saw him again today for one year followup and he offered to order a second set of orthodics for me so I don't have to keep switching them out between shoes. Staff is very nice and he's great!! 
Insurance: Blue Cross / Blue Shield
Paid/Co-pay: $25
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RID: 1560461
10/13/11 5 5 5 4 Dr. Thomas was great. I had a problem with my insurance and the lady at the front desk went through a lot of trouble trying to help me, and Dr. Thomas came outside in the waiting room and explained what my options were with insurance. Overall he was really helpful and nice. Makes you feel comfortable and explains everything thoroughly.  Respond
 
9/19/11 SYSTEM: 2 negative duplicate or disallowed ratings automatically removed 
RID: 1515166
8/17/11 1 1 1 1 i had to get an ingrown toenail done a while ago. it keep coming back. i have had it 3 times on the same toe. he didn't care if it hurt at all. i was in pain but he keep going. im very un-pleased with his service.i do not recommend this doctor at all.  Respond
 
4/10/11 SYSTEM: 2 positive duplicate or disallowed ratings automatically removed 
RID: 1360828
2/11/11 5 5 5 5 This office is wonderful! It started at the front office when the kind young lady helped me fill out my forms. She acted as if it were no problem at all. Secondly Dr. Thomas came to the waiting room and called me back himself. How many doctors do you know that will do that? The finally I did not understand my insurance and I was referred to the kind lady in the billing department. She explained my insurance so I could understand it. Also Dr. Thomas is the first foot doctor that has fixed my problem. I had been told surgery was the only answer, and it was not the answer Dr. Thomas had. My feet and ankels are better than ever. Thank you Dr. Thomas and staff. 
Insurance: Aetna
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RID: 1356572
2/7/11 3 4 1 1 He operated on my husband's broken heel. The next day, when my husband couldn't urinate, he made me drive 1 hr roundtrip to pick up a non-narcotic prescription that he refused to call in. He wouldn't say why & said, "Your really stuck on that, aren't you!" He sold me a pair of shoe inserts for $50 to help my tendonitis & later told me I need orthodics. He prescribed a bone stimulator for husband, even though the bone had been removed. A dr at Duke agreed with me that it wouldn't help.He insisted that I only use the PT he recommended or he wouldn't "sign off on any paperwork." Found out he's lunched with the PT several times. I waited 6 weeks for the orthodics. When I didn't get them I was told he was waiting for payment from BCBS. I received the statement showing he had been paid & he STILL didn't call to let me know they were in. I called today & warned them I will pick them up but I won't see him & pay for a visit. Can you say Snake Oil Salesman? How about Kickbacks? 
Insurance: Blue Cross / Blue Shield
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9/8/10 SYSTEM: 2 positive duplicate or disallowed ratings automatically removed 
RID: 1241946
9/1/10 5 5 5 5 I was very pleased. Dr. Thomas told me the options I had, we decided on treatement and next day my foot was better. Very caring about his patients. 
Insurance: Blue Cross / Blue Shield
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RID: 1238137
8/26/10 3 4 4 3 excellent pre-surgery information and excellent post-surgery care. The surgery went very smooth! very pleased! 
Insurance: Blue Cross / Blue Shield
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RID: 1234911
8/23/10 3 3 2 3 He was ok. He seemed to rush through the exam. The girl at the front desk doesn't know anything about insurance. 
Insurance: Aetna
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RID: 1233709
8/21/10 5 5 5 5 Dr Thomas was very caring. He is very knowledgeable. Gives you all the information so you can make the right decision. He takes his time to explain everything. He made me feel very at ease about having surgery. I would highly recommend him. 
Insurance: United Healthcare
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RID: 1048049
12/2/09 5 5 5 5 Very nice, Having surgery on Tuesday. Seems to care about how you feel. He is new to the Cary area, About 6 months. 
Insurance: Blue Cross / Blue Shield
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