Rate Dr. Seymour Hershenfeld
Dr. Seymour Hershenfeld's Ratings
All the negative comments about the front desk/receptionist staff are absolutely true. They are extremely unhelpful and provide very poor service. The one positive comment must be from a relative, or maybe just got lucky. I can live with the long wait times, but not being able to contact the doctor directly is a real pain (get an e-mail address!). The doctor himself is knowledgable and I have no problems with him.
I have been going to Dr. Hershenfeld's office for 20 years and have an amazing relationship with all the staff in this office, they are all very helpful and friendly. Dr. Hershenfeld is always so kind and so knowledgeable. If anyone would need to go to an eye specialist i would highly recommend going to Dr. Hershenfeld's office.
Dr. Hershenfeld saved my mom's vision(with his quick diagnosis and knowledge),by referring her to an eye specialist as soon as he noticed the problem. The front desk ladies were very accomodating. Thank you!
From comments posted about Dr. Hershenfeld's Ophthalmologist office, that the staff apparently are quite bad and the wait times are atrocious. Why not go to a local Optometrist instead. It's always been my experience that Optometrist staff are good and wait times are minimal.
The receptionist at the office are extremely rude, unknowledgeable and invasive. The doctor is amazing and knows their stuff. I think the office needs to know how the receptionist is treating the doctor’s patients. I would recommend that the office change the staff to people who are happy to speak to anyone either in the office or on the phone. I would recommend this office to anyone. POOR
Front desk stuff is not only unfriendly, but simply rude. Appointments are unilateral communicated and nearly impossible to change as they don't pick up and the v-message system is full. Absilutely no complaints about Dr. H. and the rest of his team ... just the opposite.
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