Rate Dr. Paul Savage
Dr. Paul Savage's Ratings
never had a problem or concern in the last 13 yrs i have been going there , fantastic dr
Submitted Sept. 12, 2014 | flag
OMG!!! I am flabbergasted at my visit to Dr. Savage’s office today. This red headed woman came up behind me in the waiting room and started screaming at me. Literally. She called a gentmen out from the office to assist her. I had my cell phone on, but I had it on silent as I was waiting for an update on my father’s health. She involved the entire waiting room to her cause, without even allowing me to say anything. I asked her if she could lower her voice and stop yelling at me, so that I could say why I even had the power on, but she was so verbally abusive and hostile, I wasn’t “permitted” top say a word. I was told that she was tired of people on their phones and not paying attention to the sign up front, I tried to explain I had it on silent as to not disturb other patients, but she cut me short. Told me Dr. Savage would not see me that I was to check out. I asked to speak to Dr. Savage or have him call me. She told me he WOULD NOT. She was speaking for him. What gives, does this man not have any self respect. So, after having my eyes just dialated, I was forced to leave the building. When I was leaving she was asking all the people in the waiting room for their names so she could have a back up, sensing I would file a complaint. The “older” patients in the waiting room were commenting, you young people just can’t do anything without your phones! I’m 57!!! In hind sight, I should have asked at the front desk for their phone number for my sister to call their office if she had to reach me immediately. But I never even though of that, as in my family physician’s office, they say it’s fine to have the phone on, just the sound/ringer off at all times. WHAT AN EYE OPENER TODAY. This woman should not be allowed to own a pet! Any recommendations on a different opthamologist? Could use one after today, since Dr. Savage doesn’t want to see me as a patient anymore. (I’m back in the office, desparately, trying to read my screen )
Submitted Sept. 8, 2014 | flag
Visit many doctors but always dread these visits. It's bad enough losing your sight but to feel such hostility in the office makes it an appointment so unpleasant. Dr savage great. Staff could use English language training and lessons on being personable and friendly .
Submitted Sept. 2, 2014 | flag
After experiencing this office first hand, I am able to comment that all of the ratings below are sadly true. I am disgusted that people are indeed treated so horribly by The office manager at this clinic. Sadly, as she is also the Doctor's wife, there will likely be no change. Please know that each person has a voice and a choice! The College of Physicians and Surgeons have a complaint process.. Be your own advocate. There are also other physicians available for your treatment. Don't settle. Be referred elsewhere.
Submitted April 15, 2014 | flag
Each of my last 3 annual review appointments was rescheduled due to a change in Dr. Savage's surgery schedule; which is AOK. What is not OK is that the messages were delivered in such a heavy Eastern accent that my wife and I had to replay them 3 times to be able to determine what was said. I phoned the office and talked to what sounded like a young Canadian woman, albeit never having seen an occidental behind the desk, to confirm my change in appointment and took the opportunity to point out that the last 3 phone messages had been unintelligible. Well, you should have heard the hot, defensive, argumentative denial; followed by a loud hang-up. Dr. Savage is a fine surgeon and a concerned doctor who runs an amazingly efficient clinic; which is the only reason I would return.
Submitted April 2, 2014 | flag
I have escorted my Mother to this office for 2 years now. I would first like to say that Dr Savage himself is a very good doctor and cares about his patients. He is one of the nicest doctors I have met and my Mother agrees that he has a wonderful way with his patients. The problem in this office is the Office manager who really is a terrible bully! Neither I or my Mother have been personally attacked by this woman YET, however we have both had to be in the uncomfortable position of witnessing her attacks on other patients almost every time we are there. She is determined to humiliate & degrade for ANY REASON and seems proud of herself for doing it. It is the strangest thing I have ever seen. It is so bad that I am assuming she has some kind of mental health issue that is causing this bizarre behavior. So maybe it isn't really her fault due to an illness, but I sure hope she gets the help she needs so that it isn't so tense in that waiting room!
Submitted Nov. 5, 2013 | flag
I am writing as a companion to a patient. Dr. Savage is a highly skilled and professional ophthalmologist. His staff are awful. Every time I walk into his office, I feel like I am being barked at by a vicious dog as opposed top being welcomed by a caring receptionist. After today, I will not cross the threshold which unfortunately leaves my partner at the mercy of the wolves!
Submitted June 6, 2013 | flag
As the sister of a patient, who has attended several appointments with him. I have to say that Dr Savage knows his stuff and has helped salvage what he can with my brother's eyesight but he has the "bedside manner" of a gorilla. I have a feeling that with the Witch he has for a wife (his office manager) that he is a hen-pecked man if I ever saw one. I cannot imagine having to go home with that witch (and work with her too). I noticed that his staff is 95% Filipino probably because most Canadian techs would not last a month it that office without having it out with HER. Then I am sure she would fire them ASAP. I am so glad I have a different eye doctor, Dr Vivian Hill, she is excellent and a pleasure to interact with plus her staff are excellent.
Submitted March 17, 2013 | flag
I guess when demand outpaces supply, you can behave horribly and still be successful. This is an assembly line so don’t expect respect or compassion. Bullies rule through intimidation & fear - ‘Savage’ is the perfect name for this pair. WHILE THE FRONT DESK STAFF TAKE THEIR CUES FROM THE DISRESPECTFUL CAROL SAVAGE, IT IS CONDONED BY THE PERSON IN CHARGE, THE DOCTOR. If you don't immediately comply with a directive, prepare to experience eye rolling, raised voices and dirty looks. I asserted patient/privacy rights by asking why they needed non-medical personal information. When the staff couldn't explain, the office manager raised her voice to say without it I couldn't see the doctor. The doctor later said follow the polices or leave. Most of my time was spent being processed by different staff and less than 5 minutes of my 2 hours was with the doctor, who was impersonal and abrupt. Some medical staff were incredibly personable, I hope they finder a nicer place to work.
Submitted Dec. 21, 2012 | flag
The most horrible experience. The staff is extremely rude and not helpful. First appointment will always be canceled due to unscheduled surgery. They will call you with the a new date,and not even care to ask if this will work for you, basically if it does not too bad for you. What happened to, these are the dates and times that we have available will any of them work for you? If you can find another doctor do it,the frustration is not worth the 2min doc visit.
Submitted Oct. 4, 2012 | flag
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