Rate Dr. Alexander M. Mason
Dr. Alexander M. Mason's Ratings
When Dr. Mason described the statistics on my back surgery he cited the chance of surgery being unsuccessful as 5%. Immediately before the surgery he cited them as 10%. I may be an outlier, but my surgery was unsuccessful. Additionally, I never saw Dr. Mason after my surgery, even though I continued to receive care for over a year. It wasn't until over a year after my surgery that the PA told me he had noticed an indication of nerve damage during the surgery, indicating that the surgery would not fix my problem. I spent over a year recovering, doing physical therapy, and trying to recover from surgery. Now, in addition to my back and leg pain, I also have complication from the surgery (cutting through muscle and tendons). Dr. Mason is very nice, but I am definitely not pleased with my treatment and outcome, especially since they waited over a year to tell me that I had nerve pain and the surgery would not resolve my problem.
Dr Mason and his office staff were wonderful. Everything was explained, services were prompt, cordial and invested. My quality of life has improved beyond my expections; pain is gone. I'm only sorry I waited so long to have surgery done. I like his repution for conservative treatment.
You will NEVER find a more compassionate and knowledgeable staff. After suffering for over 2 years with Trigiminal nerve pain,they knew what was exactly wrong and were very forth coming with the truth about what I would be facing. The entire staff is very very caring and Dr Mason and all his PAs were very concerned with my healing. I was at the end of my rope and they gave me a knot and let me hold on. I have a long way to go but they were honest and told me that. I have the utmost respect for all of them and I would recommend them to anyone who is suffering any kind of nerve pain.
Dr. Mason and his staff were extremely helpful, patient and supportive. I never felt rushed and I always felt like they put my needs first. I was very impressed with Dr. Mason's bedside manner. My surgery had to be canceled unexpectedly, not only did he have his PA come and talk to me he called me personally the next day to reschedule the surgery.
Dr Mason and his staff demonstrated both a high level of concern and a bery professional manner and approach treating my lower back problems. I appreciated the conservative, methodical process they suggested. Surgery was the ultimate result and the results were fantastic. Both my wife and I were very pleased with our experience; I highly recommend Dr Mason and his staff!
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