Dr. James (Jim) Findlay

5 1 3.5
22 reviews
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Dr. James (Jim) Findlay's Ratings

1
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

I had been going to his office for years-but over the past couple years they have gained different staff and they get less and less friendly. For every appointment i booked they would call me 3-4 times asking to reschedule my appointment. which isn't a big deal at first.. but after its done so many times it makes me feel so unwanted and rushed during my appointment ! i had bonding re done on the front of my teeth about 2 weeks ago and i walked out in tears, they completely miss shaped my teeth and left them rough and discoloured. not only that but they were different lengths! he told me i could come back next time and fix them- so i was left with these gross uncomfortable teeth. On top of that i phone in to rebook an appointment to get them fixed and they couldn't get me in for 2 weeks. It was a joke! they ruined my teeth and now they expect me to leave it like that!?? Needles to say they have lost me-my husband and my children as clients. After this huge debacle i changed dentists and when they were fixing my bonding they tell me i have this chip in the back of my bonding that had been collecting god knows what kind of gross bacteria. i was in their chair twice that month and they did notice this???? i have never been so disgusted by a business I will tell my friends and they will tell theirs because this kind of rude uncaring behaviour will not be tolerated.

Was this rating useful? 5 [[ userState['ratings'][2795536].votes_count ]]

flag | Submitted May 2, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Would not recommend. Very rude. Doesn't seem all there, came across as kinda crazy.

Was this rating useful? 5 [[ userState['ratings'][2562066].votes_count ]]

Submitted Oct. 2, 2014

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Run away! I came in with a chipped front tooth and came out with a poorly shaped front tooth, shorter than my other front tooth. Granted, Dr. Findley was not the dentist who performed the filling- it was done by one of the dentists in his office, but when I asked for my money back, they refused. I had to pay to have the tooth fixed at another office. And they told me they wouldn't refund my money because I was not a regular patient and did not come back for any other treatments! I didn't come back because they were incompetent. They gave me the mailing address of the dentist who did my tooth ( he no longer works there) and told me to write him myself.

Was this rating useful? 5 [[ userState['ratings'][480550].votes_count ]]

flag | Submitted Sept. 26, 2012

3
Staff
2
Punctuality
1
Helpfulness
2
Knowledge

Dr.Findlay can be quite rude and so can his receptionists. He didnt answer my questions and said something rude to his young hygienist for no reason, also he was touching everything with his gloves on before putting them in my mouth! Also I have had a different girl cleaning my teeth every time I go in which I find irritating. I have moved away and started seeing a different dentist, and he has had to repair/re-do quite a bit of work because I was having chronic perio problems in a few areas (specifically due to overhangs on fillings). Why would he have Dental Assistants cleaning adults teeth? I pay good money for cleanings, I want a Hygienist doing it for me!

Was this rating useful? 4 [[ userState['ratings'][480547].votes_count ]]

flag | Submitted July 18, 2012

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Was this rating useful? 1 [[ userState['ratings'][480548].votes_count ]]

flag | Submitted May 19, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Friendly, caring, reasonable, efficient, and I am grateful for Dr. Findlay

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flag | Submitted April 26, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Findlay is amazingly talented at what he does. I have had other dentistry professionals comment highly about his work on on my teeth, it truly is an artform. My whole family goes to his practice and I make the commute no matter where where I live in the lower mainland. Its obvious the few poor scored comments on here not accurately representative of his business.

Was this rating useful? 1 [[ userState['ratings'][480545].votes_count ]]

flag | Submitted Jan. 16, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

James and I call him James because I have grown up with him as my family dentist for over 20 years helpful great attitude and like many others have stated when money becomes an issue it is not one for him. I have seen one dentist other then James in my life and without a doubt he is possibly the person I can trust the most. when I was 8 years old I had a tooth emergency at 11 pm at night he willingly opened his practice to me at this time to help.

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flag | Submitted Jan. 13, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

He has been our family dentist for years. Our entire family trusts his work and his devotion to us. When my mother coudnt afford dental work he did it for just the cost of the items, not for his time. He truly cares

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flag | Submitted Oct. 15, 2011

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Great dentist, not in it for the money. Truly cares about his patients.

Was this rating useful? 1 [[ userState['ratings'][480542].votes_count ]]

flag | Submitted April 17, 2011



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