Dr. Maryam Shayesteh Alam


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Practice: SimcoDerm Medical & Surgical Dermatology Centre
Med. School:University of Tehran
Grad. Year: 1990

Answers Email: Y
Online Appt. Scheduling: Unknown
Accepting New Patients:Unknown

Profile updated 04/06/14    Submit profile update    Subscribe to profile updates

Rating: 3.3 out of 5 (5 is best), based on 37 reviews. Dr. Maryam Shayesteh Alam has a fair overall rating on RateMDs.com. neutral

New! - Questions and answers about this doctor

Dermatologist-related: skin disease, warts, acne, rash, dermatitis, skin tumors, moles, skin cancer, psoriasis
The following ratings and comments have not been substantiated by RateMDs.com.
Date Staff Punctual Helpful Knowledge Review Comments
RID: 3655907
14/01/14 3 1 1 3 After waiting for 45 minutes past my daughters scheduled appointment, Dr. Alam came into room with no acknowledgement of the long wait. She became irritated when I told her that my daughter had not been using the prescribed creams as it had literally burned her face and made it bleed. Dr. Alam said "I told you that would happen!" When told my daughters skin had cleared up with the medication and soap prescribed, she would not accept that this was possible without the creams. I turned to ask her a question and Dr. Alam angrily held up her hand to stop me and said loudly "MOM let me finish!!" I was furious. Who does this woman think she is. She scribbled some notes and a prescription for more pills and creams and then said "now you can finish". To say she was arrogant is an understatement. I will never ever take my daughter to this doctor again. 45 minutes late and then we were hurried out in less than 5 minutes. 
Insurance: OHIP
RID: 2600425
26/03/13 5 5 5 5 I went to see Dr Alam for what I thought was a changing mole. The staff were very polite and Dr Alam was ready to see me at the exact time of my appointment. She was very efficient, professional and with excellent bedside manners while taking a biopsy. I was especially impressed since I had read some of the negative reviews. My appointment was at the Bayview North location and I can only highly recommend Dr Alam. It is true that the actual appointment was very fast but it felt efficient, not rushed. 
Insurance: OHIP
08/02/13 SYSTEM: First Name changed from "Maryam" to "Maryam Shayesteh" 
08/02/13 SYSTEM: First Name changed from "M." to "Maryam" 
RID: 2539184
23/01/13 4 1 1 2 Dr. Alam, in my opinion, is just in the medical field for the almighty $. I went to her for a skin rash and on the first visit she did a biopsy and prescribed an antihistamine. When the biopsy came back and she wasn't able to come to a firm diagnosis, she decided to refer me to someone else. I asked for copies of the biopsies - she wanted $25. When I asked for a refill on the antihistamine, she said she would renew it, but it would cost me $25?! She rushes through things and when you try and slow her down to understand what she is saying, or, heaven forbid, ask her a question, she tells you to wait a minute, writes in her notes, then asks if there is anything else she can help you with. But, when you ask another question she never gives a straight answer. Her wait times are absolutely horrendous, another indication that she is $ hungry as she obviously overbooks. Very negative experience, glad I am going to see someone else and shouldn't have to deal with her again!!  Respond
RID: 2414436
31/08/12 3 1 1 1 I have never seen a doctor's office that has functioned so ineffectually, ever. Wait times for booked appointments can be hours. Beyond reasonable. Dr Alam triple books appointments and therefore does not have time to spend with each patient to answer questions one might have. I finally gave up and had my family doctor refer me to a new dermatologist in Newmarket. My new dermatologist was appalled when I showed him the medications that had been prescribed for my Lupus. Not only was it the wrong one, but I had been using it for well over two years. He told me the topical steroids had done more harm than good. I am so angered at the whole situation that I am going to follow up with a letter to the College of Physician's and Surgeons. In my opinion.... A disgrace.  See Responses
RID: 2385312
26/07/12 5 1 5 5 Very quick and skillful. If you have specific questions, she takes the time to answer fully but vagueness tries her patience. Even has a sense of humour if you look for it. Her talent is worth the ridiculous wait times. Another Barrie Dermatologist has retired and this has only added to her caseload.  Respond
RID: 2104680
03/05/12 3 4 5 5 Extremely knowledgeable and helpful, super bedside manners on all my appointments; seeing her for 2 yrs  Respond
RID: 1717666
19/02/12 2 2 1 1 mosts abrupt and unpleasant , felt she was gouging the system asking for biopsies that were not needed. Diagnosed a cancer spot and then never followed through with an appointment for surgery. A terrible experience. Never again.  See Responses
RID: 1570397
25/10/11 3 1 1 2 I had a horrible experience with Dr. ALam. I left her office in tears and went to the Emerg at RVH to get the answers she wouldnt provide. She refused to discuss a condition (which she said I have) unless I got a seperate referral. She was rude, abrupt and made me feel awful. When I went to Emerg they couldnt believe how she had treated me. She has left me scared with no answers. I will NEVER see her again.  Respond
RID: 1558083
11/10/11 5 1 2 4 Dr Alam may indeed be good at detecting and treating but she is all about the money. She make several appointments which take only 2-3 minutes which in my case could have simply been handled in 1 appointment. She does not care we patients have jobs and can not sit in her waiting room for a min 2 hours each time either when she is more concerned to bill ohip for extra unnecessary ones. I have skin cancer and she gave me a 10 refill px for chemo cream which I stupidly misplaced. i called and offered to pay the 25 fee for a replacent px but was at that time told to not worry about the fee and she sent what i beleived to be a replacement to my pharmacy. I began my treatment and on a friday morning ran out and needed another refill( you cant just stop uising this stuff mid stream of treatment) anyway, pharmacy informs me the px she gave them was for just 1, not 10 , she made me drive 1 hr on a frdy night to pay 25 before renewing it or suggeted emerg at hospital. No care for her patients. 
Paid (or co-pay): $25
See Responses
RID: 1419506
18/04/11 5 4 5 5 I found Dr. Alam very intelligent and helpful. She knows all the right questions to ask to provide you with the best care possible, as efficiently as possible. Although the waiting time is long, it is definately worth it as she is one of the few caring doctors out there today. Definately recommend her!  Respond
RID: 1401104
29/03/11 5 3 5 5 I had my first appointment today and found she had an excellent bed side manner and explained everything in a language I could understand. I have to go back for a biopsy on Thursday but whatever the outcome I feel she will give me the best care. Her receptionist is also very nice and very friendly even though she was very busy. I was treated with respect and kindness.  Respond
RID: 1298552
21/11/10 4 1 3 4 Brusque manner made me uncomfortable to ask questions. My last question was as she walked out the door. I waited 1 1/2 hours to spend 5 mins with her! One more visit for a biopsy, and I hope that is the last. Not a pleasant experience overall, especially when my family doctor is the exact opposite!  Respond
RID: 1295416
17/11/10 5 5 5 5 Dr. Alam was very knowledgable an efficient. She treated the medical problem with care and answered all questions. Her attitude was pleasant and friendly.  Respond
RID: 1294039
15/11/10 3 1 1 2 Dr. Alam is rarely on time. She even has a sign posted now telling you not to ask staff how long the wait will be, and that it is normal to wait more than an hour. I usually wait between 90 minutes to 3 hours once. I have to see her on an ongoing basis and it is by far the worst experience I have with our medical system. Her staff are pleasant to deal with.  Respond
RID: 1238772
27/08/10 4 3 4 4 Very helpful and pleasant enough but I agree with those that say it is difficult to elaborate on answers to her rapidly fired questions. She got me in the next week for a biopsy, perhaps because my rash was extensive and severely itchy, or maybe because she knew I work for another doctor in the area. Overall, I was satisfied. I work in the system, so always go to an appt with any specialist expecting a long wait, and can therefore only be pleasantly surprised if it is not the case.  Respond
RID: 1237894
26/08/10 4 3 5 5 I agree with most that Dr.Alam's proverbial "bedside manner" is a bit to be desired but I do have to say that she is right to the business at hand. She asks questions quickly and does not always give you time to respond in full but I found that when I asked her to let me complete my answer, she apologized and did. She took a biopsy of an unknown rash, the results came back but she was not satisfied with them, nor was I, as we both are certain that it is something else so she has refered me to another Dermatologist in Toronto at SunnyBrook to look into it further. So although there are things that she could work on a little I found her to be efficient, helpful & concerned that I be diagnosed correctly.  Respond
RID: 1231754
18/08/10 4 2 1 1 Reading previous comments I don't know how anyone can say that Dr. Alam was in any way pleasant. I have never been more dissatisfied by a doctor experience in my life and I have been to many incompetent doctors. All I wanted to do leaving her office was break down and cry. I have had psoriasis since I was 13 (25 now) and only with in the last month flared up to the extreme, I am covered head to toe with psoriasis and having a really hard time dealing with it. She clearly did not care. She did not allow me to ask a single question. She constantly told me to "let her finish" each time I attempted a question. Every time She asked me a question she would interrupt my reply with another question - answers which were already filled out on the form might i add. And I agree, the waiting room was awful, though the staff for me were quite pleasant. I am going to come back for the light therapy, though only until I can be referred to a doctor out of town.  Respond
RID: 1202357
06/07/10 5 5 5 5 I was referred to Dr Alam by a Barrie oncologist at RVH. She diagnosed my issue immediately, correctly and prescribed a treatment. Within 2 months, the issue was resolved! My wait times were most reasonable and her mannerisms are first class. I'm impressed.  Respond
RID: 1118466
02/03/10 3 4 4 4 I just got back from an appt. with Dr. Alam. She was very very helpful, and very knowledgeable. She was very quick and effective in asking the right questions to get the right information. She is a no bull doctor and is straight to the point with everything. She wants to get you in and out quickly so there is less of a burden on your daily life. All in all she was great, knew her stuff and would definitely recommend her.  Respond
RID: 1109436
18/02/10 2 1 1 3 The doctor was inept at dealing with children. She spoke with medical terms and would not elaborate on the meanings. Whenever questions were asked of her she would turn and write on her notepad and ask you to wait. When she was done writing she asked if there was anything else she could help with before she left. She appeared to be rushing throught the appointment and told us plainly that she wouldn't be able to do anything in the office due to the age of our child. I would not recommend her for anyone with young children.  Respond
07/02/10 SYSTEM: 3 positive duplicate or disallowed ratings automatically removed 
RID: 1097161
03/02/10 1 1 1 1 Too crowded, too long for an appointment to only see the doctor for 2 minutes. Those signs in the office not to speak rudely to the staff yet the receptionist was rude along with the doctor. Office was dirty and so was the examing room. Staff and doctor dressed in cords and jeans. In the two minutes she was with me she said the words the treatment would be too expensive for you 3 or 4 times. Barrie is a big enough city why can't we get a Doctor of Dermatology who can help.  Respond
RID: 1069423
04/01/10 1 1 1 4 Dr. Alam is probably the most uncaring and disrespectful doctor I have encountered. She is obviously in medicine for the wrong reasons. She overbooks patients showing no regard for their time or circumstances. She brings you back for multiple appointments which could all be dealt with quickly in one or two appointments. She is gouging our health system and I will never sit for 2-3 hours again in her office.  Respond
RID: 1051530
07/12/09 5 3 5 5 I think she is very caring. Not a handholder but efficient and smart. She is a bottom line kinda gal & Ilike her alot. The staff are way too busy but alwyas smiling & handle the busyness like Grace Kelly. I am grateful for a femal MD within an hrs drive.  Respond
RID: 1029067
09/11/09 3 1 5 5 I took an 84 year old lady to Dr Alam for a diagnosis on a mole that was changing. She was very busy but kind to my friend. Tremendous knowledge with a quick delivery we are having a biopsy done there this am very fast for Barrie only 2 dermatologists. The wait is worth it she is very efficient. If I want kindess I will go to church, I wanted medical help for my friend and we got the best. We are glad we found her. Their office is too small and the staff overworked. They are to my knowledge the only two dermatologists in Barrie. Your health is worth more then getting back to work take the time and relax we have 2 of the best dermatologist although they both have lost thier people skills under the pressure that they work under everyday not to mention the surjury they do also. Give them a break and treat them with respect we could lose them and then have to sit in traffic to get to a dermatologist in Toronto with a longer waiting list. We are very spoiled in Canada.  Respond
RID: 1000327
01/10/09 4 4 5 4 Dr was to the point, direct and reassuring to us and our 2 yr old. Was able to bring appontment forward when emergency situation developed. Was able to see to and deal with issue effectively and immediately. Very satisfied with service.  Respond
28/06/09 SYSTEM: 3 positive duplicate or disallowed ratings automatically removed 
RID: 922060
25/06/09 5 5 5 5 I found Dr. Alam to be very pleasant & helpful. She diagnosed my skin condition & I had it removed a few weeks later. Compared to other dermatologist in this area, I think she is one of the best!  Respond
RID: 921294
24/06/09 1 1 4 4 she was knowledgable but i have to agree that she did make me feel very uncomfortable during the visit... a kinder approach would be appreciated i'm sure  Respond
RID: 887478
14/05/09 1 1 1 2 Extra appointments required. If you ask me they should hire another secretary to handle phones and save OHIP the costs of the extra visits. She did not project a very caring attitude toward me.  Respond
RID: 886462
13/05/09 1 1 1 1 As a health professional, quite aware of the challenges in our healthcare system, I understand the shortage of doctors in our communities. This is particularily true for specialists in smaller communities. This makes it quite difficult to choose a doctor of our own, which is the only reason I continue to take my daughter to see Dr. Alam. Dr. Alam has no bedside manner to speak of, in fact she quite often assesses my daughter while taking notes with her back to her. How you can effectively make an assessment, never mind a positive connection with a client, with your back to them I have absolutely no idea. She is quite often rude, a fact that even my 15 year old daughter recognizes as unprofessional and inappropriate. She fails to provide complete information, even when asked direct questions. Medical specialists provide a service that they are paid quite well to deliver, it is unfortunate that the level of service is not consistant with the amount of renumeration. 2 thumbs down!  Respond
RID: 886115
13/05/09 5 3 5 5 Very professional and very thorough. A long wait to see the doctor but well worth the wait.  Respond
RID: 878546
05/05/09 2 1 2 4 I have seen Dr. Alam on more than one occasion and have found her to be very unpleasant every time. She may be very busy, but her approach can seem very intimidating and rather humiliating. I have two issues that I see her about- both uncomplicated yet related and still I am required to book a separate appointment for each issue- just to ask one question. I feel this is not only a waste of both doctor and patient's time but also a waste of health dollars. Once I am able to secure another dermatologist, I will no longer continue to see Dr. Alam.  Respond
RID: 800933
26/02/09 2 3 4 5 She was very pleasant to me, but she is extremely busy and does not have alot of time. Have your questions and concerns ready as there is not alot of time for appointments. I didn't like that she asks you to undress without leaving the room and then just stand there while she examines you. But after you've had children, that's really no big deal. She did diagnose e correctly and left untreated my condition was only one phase away from cancer. I am very thankful. Her reception staff however are not the most professional people, they think nothing of talking to each other about personal business while patients are waiting to be served, but then again, they're young and probably don't care.  Respond
RID: 795903
20/02/09 4 3 1 2 My family and I had to see Dr. Alam yesterday for a unknown skin condition. It was myself, my finance and our 3 month old son with the same condition. We found this Doctor to be very unpleasant to deal with. It was very difficult to ask her questions with her biting your head off every time. We found that we were a lot more patient with her then she was with us, and we are the patients. The questions we asked her seemed to annoy her and her responses were to vague for us to get any information out of them. She was found to be very unhelpful. Example; when asked how to properly clean our furniture to prevent a relapse of our condition, she said, "you have to clean", and repeated the same sentence which was pointless when it didn't provide any help to begin with. Dr. Alam wants a follow up in a month and we decided we will not be seeing her again.  Respond
RID: 784074
07/02/09 4 4 1 2 Waited a long time for an appointment. Unhelpful,impatient. Held hand up whenever I wanted to ask a question! Made me feel like I was wasting her time. No sheet provided to cover up when asked to take clothes off. Very humiliating. Will not return.  Respond
RID: 761852
12/01/09 5 4 5 5 Excellent. Provided solutions for problems I'd been seeing a GP for a year for. I'm very happy. She is very solution oriented.  Respond
RID: 755379
05/01/09 2 1 1 2 Tremendous demand for dermatologists in Barrie means a long wait (avg. 1.5 hrs after scheduled appt). I waited a month for an appointment, another month for a biopsy appointment, and it will take another month for the results. I've found Dr. Alam, to be nice but impatient and somewhat unhelpful. It would be worth driving to newmarket for another referral as you will have to wait a long time past your scheduled appt.  Respond
RID: 688247
21/09/08 3 3 4 4 I found this doctor very helpful. Her manner is rather brusk but judging by the large number of people waiting, I believe she is extremely busy so perhaps she can't spend any more time than is absolutely necessary with a patient. She is very good about follow-up visits.  Respond
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