Dr. Scott Wagner
Raleigh,
NC Gender: M
Specialty: Family / General
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Range: 1-5 (5 is best) * Helpfulness & Knowledge only
The following ratings and comments have not been substantiated by RateMDs.com.
Date
Comments
9/29/09
4
4
5
5
Dr. wagner is very patient and caring and honest. It took me a while to get used to the office staff especially Nan who could be a little short with you on the phone. Crystal on the other hand is wonderful, patient and knowledgable. Dr. wagner is extremely patient and does not rush you. he takes time to explain everything fully and listens intently and really seems to care about his patients.I can usually always get an appointment the same day. The only negative comant is that the office closes at 5 and the doctor usually is gone by 4 or 4:30. There are no evening or weekend hours. Dr. wagner always returns emergency or after hours phone calls promptly even on the weekends. Dr. wagner will also call you back himself during the work week hours if you request it unlike other doctors who have their office staff call. . Dr. Wagner is very professional and knowledgable. He is a good listener and very perceptive when it comes to his patients.I would and have recommended Dr. Wagner to others.
Insurance: Blue Cross / Blue Shield
Yes, unfortunatley the staff has been a challenge, I must agree and I too almost switched because of them-however Dr. Wagner is a phoenomenal doctor- extremely knowledable and insightful. I am a frequent patient and I have not had to wait for more than 5 minutes to be called back and then the expected 10-15 or so in the room. Highly recommended from one that has seen numerous docs in numerous states....yeah Doc. Wagner!!! ;)
Insurance: Blue Cross / Blue Shield
I was briefly a patient of Dr. Wagner's (less than 6 months). I very much enjoyed being a patient of his; he was friendly, spent a lot of time with me during visits, and I never felt rushed. He always seemed to be current on treatments and technology. His PAs were great, too. However, I left the practice after a few visits because his front desk staff was overtly rude and unhelpful. I would easily rate his PAs a "5" for good service, although the behavior of his front desk staff (particularly Crystal) was unacceptable to the point that I chose to take my chances with a new physician. The amount of time that Dr. Wagner spends with patients can also be a detriment if you are left in the waiting room because all of the patient rooms are full. Prior to leaving the practice, I did feel that Dr. Wagner was worth the wait because I knew he would spend just as much time with me as a patient.
Insurance: United Healthcare
The only thing I have to say is he needs to let the nurses to take the blood pressure. Every time I see him he is helpful with my ailments however he always tries to diagnose me with high blood pressure. He did it to my husband too. But if someone takes our blood pressure it's fine. As aforementioned he is a good listener and if he doesn't have it right he will make sure to correct it. His bedside manner is a little on the chilly side but he is thorough. The PA in the office I HIGHLY recommend. Jennifer is very astute and I am always happy to see her.
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