Rate Dr. Jason Min
Dr. Jason Min's Ratings
This review applies to the Calgary Regional Fertility clinic rather than Dr. Min. Why can't they hire someone to ANSWER THE PHONE!!!! I've called them MANY times in the past and I have NEVER had someone just pick up the phone. Instead I get a recording to either leave a message or call the same number that I just called. The people who work there do call me back, almost always when I am driving or in a work meeting. So then I have to call them back, then they call me back...again almost always at a time when I cannot answer the phone. Just hire more people to answer the phone when it rings! The patients are paying tons of money, so please do us a favour, make life a tiny bit easier, and ANSWER the phone.
Every experience with this clinic and Dr. Min has been positive for my husband and I. We had our initial appointment 4 months after the referral, which seemed like a miracle considering we were told that the Edmonton clinic (where we live) had an 18month waitlist to get in for a consultation. We have had three IUI's (unsuccessful) but the clinic always returned my calls promptly, answered all of my questions and everyone I dealt with was extremely helpful and professional. I found Dr. Min to be knowledgeable, personable, candid and I have complete confidence in his practice. We had multiple laughs throughout our initial appointments- I appreciate that. As we start our IVF cycle I am relieved that he is our specialist.
The fertility clinics' support staff is amazing, but if I had the option, I would request to change to another physician at the clinic. He is late, always late; and by this I mean that at our last appointment he was over an hour late and didn't even acknowledge this fact when he came into the room. He asks vague questions and when I have asked for clarification we attempt to fumble our way though answers, he laughs at us. He gave verbal dosing instructions on medications he prescribed, and when I said I wanted to write it down, he laughed and said "I sure hope you can remember this", which I didn't, and ended up maxing my dosage in 1 week instead of 4. Maybe he is trying to make light of the situation but this is a pretty stressful time in our lives and making fun of patients isn't helpful, and if I am feeling anxious and like I might not remember something, he should feel it is more important to get the dosing right than to make fun of someone. He provided us with 3 treatment options considering potentially inconclusive tests (instead of repeating simple blood tests), but my GP had told me of other options beforehand, and that is the treatment I am undergoing, not any of his that pushed towards what would cost us out of pocket. If you are being referred to this clinic, I recommend requesting a physician other than him; but then again, relatively speaking, he could be the best here considering that he's the only one we have seen. That would be scary but not surprising as many specialists don't seem to be interested in much more than making money.
I have been at this clinic for 3yrs now. It started off a great experience. .but after trying 5 times..one gets a little discouraged. Dr min has stayed positive thru it but him as well as the rest of the staff need to improve on their professional approach. This is a super sensitive time for anyone going thru this and by time number 5 after $50 000 later phone calls are not returned promptly, directions by nurses are lacking detail and consistency. .I only know this bc its been 5x. The clinic was amazing to start but sure have lost that caring touch....maybe too busy for the staff they have?
Poor patient experience from the onset. The administration of this clinic is a nightmare. Lack of communication skills and procedures will drive your emotions high and even enrage you. They know you are desperate to have their services so just don't care. Build yourself up before entering this facility. Please complain to the AHS and your MLA to try and force this organization to improve.
Dr. Min was not the doctor assigned to my file but I've met with him plenty of times anyway and I couldn't be more happy. I feel so very fortunate to have had Dr. Min taking care of me. He is very knowledgeable, frank, honest but very very caring. He officially 'graduated' me from the program today after a successful 7 week ultrasound. Dr. Min has gone above and beyond and I was actually a little bit sad to be 'graduating' from the program as I truly have found all the doctors, especially Dr. Min, to offer exceptional care. I couldn't have wished for better when it comes to a doctor. Truly exceptional!!Oh, and yes, even though we went ahead with IVF I don't AT ALL feel that it was ever 'sold' to us! We were offered all sorts of other treatment (ONLY if the doctor thought it might be successful) and even tried other treatment. Dr. Min was supportive all the way through and very, very helpful!
A very frustrating experience at a very frustrating time in our lives. The clinic does not return phone calls punctually, and we received different instructions from different staff members, which, in the end, delayed our ability to begin fertility treatments by 3 months. The Calgary regional fertility clinic was extremely slow to get a referral, and then to get an appointment, and then to get tests and get another appointment to get test results.... It has been very long and drawn-out process, and has taken well over a year with no treatment yet began. The doctors seem overworked, and very rushed - we felt like we had very little time to ask questions and get answers. Overall, a terrible experience and am looking forward to it all being over.
I am currently waiting to start IVF and Dr. Min is our RE. He has been great and I feel very fortunate that he is our doctor. I find him to be candid, informative, sensitive, and respectful. My mom is a doctor and she has been impressed by everything I've told her about what Dr. Min says and how he acts. I hope that through his expertise we're able to realize our dream of becoming parents.
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