Dr. Richard O'Brien
Utica,
NY Gender: M
Specialty: Family / General
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Range: 1-5 (5 is best) * Helpfulness & Knowledge only
The following ratings and comments have not been substantiated by RateMDs.com.
Date
Comments
5/6/09
5
4
5
5
I am very pleased that I found Dr. O'Brien. He actually listened to what I had to say and worked with me explaining the problems and how they could be treated. One of the best things is that he explained how I could participate in my own recovery and not just use pills!Several of my family and friends now go to him and they are happy too. One person who is elderly had knee pain for over 25 years and was headed for a knee replacement which he did not want. Dr. O'Brien was able to help him with specialized equipment that uses laser therapy and he is walking much better and pain free. Anyway, it has been a very good experience and I think he is an excellent physician.
Insurance: Blue Cross / Blue Shield
I have been unimpressed by O'Briens seeming lack of interest in anything medical other than trying to hook me into his new laser treatment. The only issue that really sparked his interest (despite validity to some major issues I had to seek treatment for elsewhere) was complaints of knee and joint pain, which he immediately sent me for an MRI. Of course, after those results came back, it was a full on sales pitch to get me to come for his new "laser" treatments. This laser hasn't been approved as a treatment so they are not covered by insurance. He said he'd "cut me a deal" and only charge my copay per visit, and he stated I would need about 30 of them. What a crock. I made an appointment at a specialits for my joints myself who said that O'Brien's magic laser would be a waste for the problem that I have. The office staff is completely unknowledgeable, and heaven forbid you need to leave a detailed message for the nurses...she's lost! Needless to say, I have found another Dr!
Insurance: Blue Cross / Blue Shield
I have been a patient for years. His office has an ex-CNA do all the billing and scheduling which causes numerous problems and issues. He loves to diagnose heavy metals and use his new bioflex laser therapy and if you don't get fixed from that he just basically stalls out. O'brien is not a proactive Dr if heavy metals aren't he cause or the bioflex therapy doesn't work. He is a likable guy which is why I stuck around as long as I did but due to the lack of treatment or even a treatment plan I had to move on to a Dr. that was willing and able to work with me and for me to come up w/ a plan of action. Bottom line if you're healthy, have time to wait 45+min past your appointment, or have heavy metal problems Dr. O'brien could help you but if you have serious medical issues requiring action, planing, and follow through your best bet would be to find a Dr. with a better supporting staff and a Dr. with the time energy and compassion to give your condition the attention and planning needed.
Insurance: Blue Cross / Blue Shield
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