Rate Dr. Brian Gregory
Dr. Brian Gregory's Ratings
Dr. Gregory's receptionist is rude and unprofessional. That alone would deter me from every visiting this office again. This is a service oriented business and therefore should conduct itself with mindfulness at every stage in that service. I have to question a doctor who would accept such representation and such conduct towards his patients. It shows a lack of regard.
Great Doc, sadly though he's a dinosaur stuck in the medieval ages of paper and gives the Internet no credit whatsoever in helping engage people to take control of their own health. His appointment book was covered with liquid paper. With over 90% of the docs in B.C. on electronic records system, clearly this MD doesn't handle change well and actually has a belligerent, under-informed opinion.
My GP referred me to Dr. Gregory for a spot on my nose. He took at biopsy and told me that it was the kind of cancer he was hopping it wasn't. Of course my mind thought it was melanoma. Turned out to be only basel cell skin cancer. Minor but for a few minutes I was freaked out. He told me I could go to a clinic and have it removed where then took one layer at a time until they got it all or he could just do it in his office where I did not have to wait 5 months to have it done. I elected to have it done in his office. For the next 2 years I returned to his office for him to inspect it. I told him that it would bleed at times. He said that nothing was wrong and that it was all healed. Shortly after I went to another dermatologist. He took a biopsy and it came back possitive for skin cancer. He sent me to the skin clinic and they did the procedure I should have had in the 1st place. Dr. Gregory was arrogant with terrible people skills and his diagnosis was wrong.
While Dr. Gregory is a respectable doctor, visits to his office are always unpleasant because of his receptionist. She is consistently rude and seriously lacks professionalism. When I missed an appointment because SHE GAVE ME THE WRONG DATE, she was extremely rude and did not offer an apology -- even after I had her listen to the voice message she left me where she mentioned the wrong date. When I mentioned this to Dr. Gregory, he didn't seem to care. I've since taken my business elsewhere -- you should do the same.
I have never been this disappointed and frustrated after a doctor's visit. First off, I had to wait for about 5 months for my appointment, over which period of time the skin rash I was suffering from was long gone. After this long wait, I was at least hoping to get some answers to other issues I had. First impression after walking into the office was the receptionist's rude attitude and the fact that she didn't even respond when I said hi! Anyway, I was hoping the doctor himself would be worth the wait. Unfortunately he disappointed me at every possible level. I asked him several questions and got the same answer over and over again: "there's nothing you can do"; without even showing a teeny tiny sign of interest in my problems whatsoever!!! Well, this was not my first visit to a dermatologist and I had never got responses like that to the questions I asked. I can't begin to express how frustrated I got. Please don't waste your time and look for another specialist who at least cares!
I have been a patient of Dr. Gregory's for many years. He is one of the best doctors I have ever had, in any discipline. He is respectful, thoughtful and takes time to answer my questions. Dr. Gregory's assistant is efficient and clear, necessary in the management of the busy office.
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