Rate Dr. Omid Mostachfi
Dr. Omid Mostachfi's Ratings
We saw Dr. M in 2007 when my 4 year old needed ear tubes, minimal wait times in his office, was surprised at how quickly surgery was booked. My only comment at that time was I felt he needed to be a bit more approachable, we never got a smile in all our appointments with him.
Fast forward to present day, my now-11 year old is having some adenoid/tonsil issues and I requested Dr. M as we had a previous relationship with him. I find him MUCH more relaxed and the smiles come easily to him. And the best part? He still had the thank you card he had received from that little girl all those years ago! Lovely man, lovely office staff, lovely experience.
I found Dr. Mostachfi's office staff to be warm and kind. I was able to go in for my appointment a little earlier than the appointed time and found Dr. Mostachfi to be very attentive, kind and was able to tell me his thoughts on what might be the issue and what the next steps were to solve my problem without speaking 'over my head'. WONDERFUL experience.
To me he is helpful and thoughtful doctor. He puts time on you and listens to your problem, then gives you deep smile and helpful comments, he never pushes you to hurry and wrap up the topic, so you feel relax to share your problem with him.
He was very friendly and on time, but ultimately unhelpful. Suffered BPPV for 2 years and waited 6 months for this appointment. It lasted all of 10 minutes. 5 of those being taken up by a hearing test. He told me I had BPPV (already knew that), what BPPV was (already knew that) and sent me out the door. Complete disappointment after waiting so long for help. Could've dropped $20 on a hearing test at any clinic and not had the six month wait to tell me what I (and my referring GP) already knew!
I have never met staff that are as rude and unprofessional as the ones in this office. It was not uncommon to wait for at least an hour past your appointment time and rebooking an appointment was nothing more than a nightmare. while the doctor himself seemed okay, it was impossible for me to get acceptable appointment times for my five yr old daughter. When I could not take an appointment time they offered, they then were going to make my child wait months for a re- check on her ears. The staff felt it was exceptable to play childish games at the expense of my daughters hearing. I informed my family doctor who promptly got me an appointment with a different doctor, who has professional, caring staff working in his office. If you need a fabulous doctor call Roy Cheung.Neither he nor his staff would ever treat a child badly.
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