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Rate Dr. Rob Piemontesi
Dr. Rob Piemontesi's Ratings
It's a busy office, and Dr. P sees a lot of patients in a day. He's the only Glaucoma/Cataract specialist surgeon in the mid Vancouver Island area, so there's a lot of pressure on him and his staff. Staff has always been cheerful and helpful. He has always answered my questions, and taken time with me as necessary.
One of the rudest people I have ever met. Very condescending, spoke very quickly using medical jargon and could barely hide his impatience at my questions; always overbooked and running very late. Used extremely painful eyeful drops on my young son - have since seen another ophthalmologist who used a different type of eye drop which didn't cause any pain. Not interested in treating a problem which required a fairly simple surgery and which has improved my son's sight. Cannot find a single positive thing to say about this doctor and our experience with him. If you have an alternative, avoid.
Dr. Piemontesi is thorough, answers questions and provides information on procedures. Both procedures to remove cataracts from my left and right eyes were successful and I now have 20/20 vision in my right eye and much better vision in my left eye which was damaged by a macular hole.
Dr. Piemontesi runs a busy office but despite being in new surroundings, there is still a feeling of stress emanating from his staff. I do not know if it is overbooking that is the cause, but everyone, although kindly, seems in a hurry and seldom does anyone take time to answer questions. The office waits are long but your appointment with Dr. Piemontesi is less than satisfying---he is polite but obviously he feels everyone understands eye conditions as well as he does as he tends to be impatient when asked questions. Unfortunately, Dr. Piemontesi thought my husband was someone else when he spoke with him as he gave my husband a startling diagnosis with little explanation. We called later to book another appointment for clarification. This time the diagnosis was not as dire but there was no explanation or apology offered for what occurred previously. This was our first experience with an eye specialist and we were not impressed. We have chosen a different doctor.
A great Dr. but does not give you adequate time. Last appointment after assistants did their work and sent to see the Dr 2 patients ahead of me and I was out of his office under 15 minutes I may have been in his office for 5 minutes
I have been seeing Dr. P for the last 18 months. He has ALWAYS been very polite and answers all my questions. I was afraid when I first went into his office thinking that I was on my way to loosing my sight. Even though he does not give you any idle chat while you are in the office, he has never made me feel like he did not have time to explain what he needed to do to help me. I have to go to his office at least every 6 months for tests and the staff have also always been very helpful. There has only ever been one incident with the staff and that was around Christmas when I was having tests done and my eyes had been frozen, one of the receptionists was wearing a continual flashing necklace and it was very hard on the eyes.
My glaucoma has been deemed umanageable with medications for the last 8 months or so. I have been a patient of Piemontesi's since he first came here. I have always felt that he can't spare me the time of day to answer questions about my serious condition. I feel that he has a personal dislike toward me.He definitely brushes off my questions about ny serious condition and I can hear him speaking at length to patients in the next room with in depth explanations about less serious conditions.I have no idea really what his knowledge is as he doesn't share it with me!He has performed both lazer treatments and surgeries on me as well as giving injections in my eye without much explanation to it.Most things I research myself.He has had a Dr. sylvia Chen from Vancouver fill in for him in recent months and she is excellent!She performed a surgery on me and was great with her follow up and providing information!I will be moving on>Hopefully to a more compassionate Dr. and human being!
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