Dr. Robert Luton


London, Ontario Map External Link
Specialty:Family / G.P.
Practice: Luton Robert G Dr
Med. School:
Grad. Year:

Answers Email: Unknown
Online Appt. Scheduling: Unknown
Accepting New Patients:Unknown

Profile updated 01/09/13    Submit profile update    Subscribe to profile updates

Rating: 4.3 out of 5 (5 is best), based on 27 reviews. Dr. Robert Luton has a good overall rating on RateMDs.com. smile

New! - Questions and answers about this doctor

Family / G.P.-related: general practice, general care, family medicine, family practice, primary care
The following ratings and comments have not been substantiated by RateMDs.com.
Date Staff Punctual Helpful Knowledge Review Comments
RID: 2647160
13/05/13 1 3 5 5 Dr. Luton is a great doctor. but his Staff manager Angelia is a piece of work. Dr. Luton tells her to do and refer patients and if she likes you and you give her gift then she does it right away and if she doesn't like you because you don't bring her gifts you will wait a long time and will have to finally give her gift to get things done. If the staff try to help you and she finds out she gets mad at them and they become scared. I never knew that there was a double payment to get things done. I am trapped because I don't want to loose Dr. Luton as a Doctor as he is great at his job but his staff Manager is dragging him down. If you need prescriptions he is great, but anything that entails Angelia doing anything get ready for a fight.  Respond
22/05/11 SYSTEM: 2 positive duplicate or disallowed ratings automatically removed 
RID: 1387828
15/03/11 3 5 5 5 Dr. Bob is a bit like Londons answer to Dr. House. For 30 years I've been a friend, and am expected to drop in. He diagnosed cancer he found in me very early on, and I got tests right away and referrals. If you need pain meds some other doctor has to do the original order, he has no problem renewing my narcotic prescriptions. There should be more docs like him and I fear the day he retires.  Respond
RID: 1270905
13/10/10 5 5 5 5 Dr. Robert Luton should in my opinion, be rated as one of the top three medical practitioners in the City of London. My opinion is based 35 years of medical care delivered to me and my family. W.O. Johnston.  Respond
RID: 1105027
13/02/10 1 1 1 5 I watched as a client was humiliated in the main waiting room. I also watched as a patient who needed a vit b shot for anemia was made to wait for over 35min. Now from what I heard that is not Dr lutons practice anymore. That is no excuse for professional neglect. I have been a patient for a very long time and I was told recently that they are accepting new patients. It is time for either the doctor or the staff to retire. Based on current performance I would not recomend this practice to anyone. How embarassing for that woman and her daughter.  Respond
03/07/09 SYSTEM: 2 negative duplicate or disallowed ratings automatically removed 
RID: 855931
08/04/09 3 3 4 5 I've read many of the posts about 'Dr.Bob'. Sorry, muppet joke. However I've had him since I moved to London in 1983 as a six year old. I've seen him through some tough times and some good ones. While his bedside manner is certainly not the best and he is curt it is because he's a very busy man. He doesn't know how not to be since at one point he was a surgical resident and a general practitioner at the same time. He also does have a problem with narcotics, not as an addict but in supplying them. Don't expect him to do it. This is for good reason and if you want pain management then go elsewhere. But if you have a problem that is difficult to control with conventional methods this is the doctor for you. He has access to others and services that most doctors in the area only wish they had. He genuinely cares...as shown by how he started acting after finding out about my problems. As for his staff. They've been there a long time, that says something right there.  Respond
RID: 733510
01/12/08 1 1 2 2 I can not beleive this man is still practicing medicine. Every time I see him he smells of alcohol and I beleive he is still ****.Christmas presents of alcohol are being given to the doctor and his staff, is this right to feed an alcoholic alcohol? You can always hear Dr. Luton yelling at his staff and his staff back at him. His bedside manner is unaccepatable. His staff is rude and is constiantly yelling at each other, no professional background. If this was my staff I would fire them. I overheard one of them refusing to put someone in the room for the doctor because they didn't like them. I have read all the comments that have been submitted and realize that alot of them have been submitted by his staff, as they can be seen on the internet and not doing their job. This man only cares for himself and not his patients....I am starting to look for a new doctor as I get stressed every time I visit him. Wish me luck on finding someone else  Respond
RID: 606467
04/06/08 5 4 5 5 Dr. Luton's staff has been nothing but nice to me. They are always cheerful and willing to go the extre mile. As far as them not knowing what day and time it is, I think that's not even close to as important as the fact that most of the time they know my name and medical history. They are compassionate and truly have their patient's interest at heart. As far as the comment from the previous people, I've been a patient of Dr. Luton's for almost a year and I know he has no tolerance for narcotics unless you are on your death bed and I wouldn't even think to ask him about them. Dr. Luton is one of the most knowledgable physicians I have ever come in contact with. His bedside manner is not the greatest but I personally prefer to know the BOLD truth rather than have it sugar-coated.  Respond
RID: 550130
27/03/08 5 5 5 5 No doubt the best doc in Town. To those who do not like his bedside manner, suck it up. This man is not your buddy, he is a medical professional in every sense of the word. He stays very current with assessments and diagnosis. Every specialist that I've been refered to by his office is among the best in their field. He will work late, very late, to see his patients. If you really need to "get in" his staff will find a way. Unlike some of the messages below Dr. Luton, actually does take time to chat...when he his patient load allows it. Usually visits are fast, concise and professional. His support staff are great and very understanding. I fear he may retire soon. That would be a shame to his profession and his patients.  Respond
RID: 473220
30/12/07 5 5 5 5 Smartest doc in London by far. Funny also. Good and loyal staff.  See Responses
RID: 456075
03/12/07 5 4 5 5 Ive been Dr Lutons pt for about34 years.Always helpful,and if I have problems he will always fit me in.  See Responses
RID: 455834
03/12/07 5 4 5 5 Very intellegent, can get an apointment in a timely manner when necessary. Keeps abreast of new medical information.  See Responses
RID: 455002
03/12/07 5 4 5 5 I have been a patient of Dr. Luton for over 22 years and find him great. I've had several medical issues that were diagnosed right on. He is fast to refer you to a specialist, he is direct and to the point. This Dr. will not tolerate people looking for a quick narcotic fix, go see your local drug dealer. Kudos to Dr. Luton  Respond
RID: 454958
03/12/07 4 4 5 5 The only doctor who's ever treated me as a person. I've been his patient for many many years. Sure his bedside Manner can be rough, and he's sometimes not in the best of moods. Of course people expect a doctor not to have a bad day now and then, or have external pressures you don't know about. I've never had a problem getting an appointment if he's not on vacation, and have had lots of referalls and tests done that I'm sure other doctors would not bother with. I consider him a friend, and am sure if he didn't have other patients to see we could sit and talk for a long time. Sometimes I hate going in and being a non-positive person when I think he just needs a pat on the back and a smile. I fear he's going to retire and I'm going to be in big trouble. Dr. Liabotis in the same office seems so detatched the few times I've seen her I wonder if she's really all there. After all these years he's finally got some decent furniture and location, and you can get a walk in flu shot!  Respond
RID: 446895
19/11/07 1 1 1 1 This man is the most rudest person that I have ever came across. I have never found him to be nice to anyone in the office or patients from what I hear. Have another drink......  Respond
RID: 417579
24/09/07 4 1 3 3 my mother has been using this dr for approx 40 years. He is rude, and now that she is older does not seem to listen or take her seriously. She is in sevre pain in her back, and it has taken him years to finally say "I'm not sure what is wrong" and send her to a specialist. However, due to the waiting from him, she maybe too old to now have any surgery. I think he is just going throu the motions until he retires. His staff however, are saints and are always apologizing for his rudeness. The staff try hard to make up for his short comings.  Respond
RID: 402061
13/09/07 5 2 5 5 I've know Dr. Luton for 33 years. Once you get past the abrupt exterior he is compassionate and funny and always helpful.  Respond
RID: 401723
12/09/07 5 2 5 5 Dr. Luton is very professional and a very busy man. I think his staff works very hard. He is very knowledgable, to help people get better as he has done for me. I would recommend him to anyone.:)  Respond
RID: 385172
14/08/07 4 4 5 5 very good at knowing when approiporate time is to send to specilist. a good listener and decisive.  Respond
RID: 374690
27/07/07 4 2 5 5 Great diognostic doctor and follows up every time especially infections. Too long of a wait in waiting roon - sometimes up to 1 1/2 hours  Respond
RID: 340688
08/06/07 2 5 4 I miss Dr. Luton and his awesome staff. When I was sick and had no family doctor, it was Dr Luton I saw at a walk-in clinic who prescribed me tests that another clinic doctor refused to give. Because of those tests I found out I had a reportable communicable disease that the other doc should have done something about - but didn't yet told me to get whatever it is I got checked "before I gave it to the rest of Canada". Dr. Luton was smart enough to learn from Walkerton where the other doctor ignored it even though people died only a short two months prior and I could have had the same bacterial infection. Because of Dr. Luton's care I asked to be his patient and I'm sorry I moved away from London because the quality of care isn't even close in Hamilton. Sure he doesn't sit for more than a few minutes but his staff were excellent communicators. I could always be sure that I was referred to a specialist if the medical and investigations warranted and he took my depression seriously.  Respond
RID: 319742
15/05/07 3 5 5 staff is polite and curteous but seem to be forgetful unless they are hounded  Respond
RID: 281969
16/04/07 1 3 3 Always have to wait to see him, unless you are just getting a shot then his staff are very good about getting you in, in under a half hour.... Sometimes he seems lost in space and unfocused but other times he is right on the ball and enthuiastic to listen to what you have to say and feel....He can be rude and say unkind things tp patients, but at other times he is very sympathetic... hard to gauge from appointment to appointment. If there were more doctors available I would be looking for a new one. But when you have health issues they are hard to come by....  Respond
RID: 281821
16/04/07 3 3 3 Does not spend anytime with his patients...feels like you are there to just pay his bills...comes in, looks for two minutes, nurse comes in, dictates to her prescription and walks out....no time to tell him what is wrong...and he doesn't ask or care it seems...too busy...looking for another doctor...nice man though  Respond
RID: 271070
10/04/07 3 5 5 He is a great diagnostician and fantastic about getting a referral to a specialist.  Respond
RID: 219325
21/03/07 3 5 5 I have been a patient for about 20yrs. He has always treated me with respect, compassion and as a friend. He admits when he does not know what's wrong and puts you in the path of discovery. He has even called other Doctors right then if he needs advice or questions answered. He is up to date on pharmaceuticals and treatments. I am also impressed with how many seminars and research studies he has been a part of. His core staff have been with him 5- 20+ years and have always made me feel like one of the family. Quite often you have to wait more than 30 mins. but, he is worth the wait!  Respond
RID: 189485
13/03/07 1 2 1 Long waits, unprofessional staff, very short and discourteous with patients, visits are often interrupted by his staff, he is not focused on the patient during visits, very out of date knowledge. He is quick to refer patients to specialists however.  Respond
RID: 184980
12/03/07 3 5 4 Bob is not afriad to admit he doen't know everything and never hesitates to send you to a specialist.  Respond
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