Rate Dr. Colleen A. Hagen
Dr. Colleen A. Hagen's Ratings
Loved Dr Hagen. She explained everything, took time with me, and was very compassionate. But then all I saw was her PA who was very cold, rushed and could not answer questions. I did not want to waste my time dealing with her.
Before my surgery Dr. Hagen may have been late to my appts but she was patient, took the time I needed to ask questions. After my surgery I saw the PA more often. She was not friendly, rushed appointments and did not always answer questions-saying she had to ask the DR and call me later. Each appt was worse than the previous. I had a complication from the surgery but Dr. Hagen did not recommend follow ups to check on me. The last straw was a recent appt. where I waited for 30 mins because she was in a meeting. She did not wash her hands. I asked her about that, she said she washes before coming to the room but door knobs, etc. She acted as though she did not know my progress-or lack of. She recommended a procedure that day-hesitantly I said ok-because I only have her expertise to rely on. I wanted to talk about future treatment-she told me she was in no shape to talk so come back in a month. I was angry, hurt at that plus she was coughing not covering her mouth, wiping her runny eye.
Very willing to explain medical conditions and procedures. Gives choices and will give you reading materials. Will call you back and answer your questions if you think of something after you get home. Has an excellent reputation.