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Rate Dr. Edsel Ing

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Dr. Edsel Ing's Ratings

1
Staff
2
Punctuality
4
Helpfulness
5
Knowledge

Dr Edsel Ing is thorough when explaining the steps and risks associated with every surgical procedure. He's approachable and kind. However, his secretary whose name I'm guessing is Melanie (long light brown hair) is beyond rude. Prepare to be spoken to condescendingly when having your eyes pre-checked for the doctor and curtly answered when asking questions. Not impressed, Dr. Edsel Ing should consider hiring someone more professional towards patients.

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flag | Submitted Dec. 2, 2014

4
Staff
2
Punctuality
2
Helpfulness
4
Knowledge

Dr. Ing does not appear to be interested in completing or following up on his work. I had strabismus as well as ptosis and he was not willing to do any follow up after the initial strabismus operation. When I came for my scheduled post-op exam he appeared irritated. He is a good surgeon, but go elsewhere for good care.

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flag | Submitted Nov. 18, 2014

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I was referred to Dr. Ing for strabismus. Everything went well and beyond expectations. He is an excellent surgeon, would highly recommend Dr. Ing for strabismus based on my wonderful experience with him. Thank you Dr. Ing!!

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flag | Submitted Sept. 8, 2014

4
Staff
4
Punctuality
3
Helpfulness
4
Knowledge

He is clearly a very skilled surgeon, but can be unhelpful in more complex situations when a few issues need to be dealt with.

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flag | Submitted May 6, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My 3-y-old son has strabismus. Dr Ing has been very helpful, empathetic, patient, and open-minded to discussing alternate treatments. He also has a friendly personality; my son likes him very much and is not intimidated by him. We feel very grateful for his detailed diagnosis and clear explanations. We think he is a wonderful doctor.

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flag | Submitted Feb. 15, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I was referred to Dr. Ing for my strabismus, which I had from a young age and had been treated with surgery and Botox (twice). I had a fear of further surgery, from my experience at 10 yrs. of age and another surgeon, that in retrospect, lacked beside manner. Dr. Ing impressed me immediately with his warm manner and his expertise. I was very comfortable signing up for surgery. All went as he described with great results. I have since recommended him to others and wish I had met Dr. Ing many years ago so I wouldn`t have had to struggle with strabismus for so long. We are very privileged to have so much eye expertise in Toronto. Dr. Ing is a gifted doctor.

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flag | Submitted Aug. 15, 2013

4
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I was referred to Dr. Ing by several VERY medically knowable people, saying that he is one of the tops in his specialty. One of these people is a Neurologist who worked with Dr. Ing for many years. The only complaint is about his office, being the wait time. To be expected to see one of the best. Dr.Ing is very professional, personable and extremely knowable. He did surgery on my eye that went perfect. What else can you ask for? FOUR thumbs up for Dr. Ing. Thank you.

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flag | Submitted Sept. 20, 2012

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr. Ing was referred to me by my neurologist at Sunnybrook. It was a 6 month wait but well worth it for me, since I was in no rush. Dr. Ing's office is always busy, and there is always a wait but for first time patients, it's because you will have to have the routine eye examinations (DOF and standard tests) while you are there-BEFORE he sees you. Dr. "Galina", his resident, does a thorough check and will take the time to go through as many details as possible. When Dr.Ing comes in, he rechecks everything, all tests, and medical history and reassesses and makes his diagnosis. He is very thorough and detailed, and gave me his recommendations. I saw him for surgery 2 weeks later. Surgery was easy and uneventful (no sedation for eyelid surgery- just local a aesthetic- no pain or discomfort)... Post op..very little bruising or swelling...I was back at work that afternoon. Tiny dot like sutures were slightly visible until they were removed 10 days later (5 mins to remove). Happy!

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flag | Submitted Aug. 19, 2012

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Doctor is very patient,knowledgeable, respectful. He answered all of our questions without feely rushed. He made recommedations and offered that he would help in getting a doctor for the urgent surgery. The office staff did most of the testing and I felt like I was in an assembly line moving from one station to another. Waited 3 months for appointment. Office staff answers your phone call and respond accordingly to your request.

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flag | Submitted Aug. 17, 2012

3
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I have a worst experience with this doctor. He never listen to you(patient), when you tell him something he doesn't he listen and ignore it which is why I agreed with the negative review since that person is right and he is telling the true. This doctor only left everything for his student to do and he doesn't even look at your file and just guess it to something not so serious but in fact it's more serious. I will not recommend anyone go to this doctor, I have found another doctor another another opinion I will never go back to this doctor or trust him at all! He is one of the worst doctor I ever seen. He isn't careful at all, will misdiagnosis you for sure when you have something serious and will misdiagnosis something not so serious.

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flag | Submitted May 27, 2012



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