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Rate Dr. Vince Visconti

Dr. Vince Visconti's Ratings

2
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I've been seeing Dr. V since I was a small child. As a child, I of course had no opinion on him, but now that I'm in my 20's I can say he is a very caring, genuine, and smart man. He has a very calm demeanor that puts someone like me, with social anxiety, at ease. I've seen him many times for many reasons and he's always done right by me and diagnosed me properly, as the rest of my family. He also takes great care of my grandparents. Even making house calls on a whim for issues not necessarily of dire need. He cares about the people that care for him. I do agree that his office is a mess, though. His staff are incompetent. And wait times can be ridiculous. He's definitely worth a try, though!

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flag | Submitted March 25, 2015

1
Staff
1
Punctuality
2
Helpfulness
3
Knowledge

Very filthy place. Smells like an ash can. Very long wait. Others who came in behind me went ahead. Very unprofessional. Expects you to go to a pharmacy in Edmonton, but will make an exception.

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flag | Submitted March 15, 2015

3
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been seeing Dr V for many years. He is very friendly, knowledgeable, and caring. Sure he may not have the best staff or the most up to date facilities but putting up with those things are worth it to be seen and treated by him.
I agree with the way he prioritizes patients. If someone can be treated quickly with a prescription or injection and he's very familiar with their situation he quickly sees them. Some people in the waiting room may not appreciate this but when he's very busy it makes sense to do this instead of making every person wait hours and have people lined up out the door . If you came and saw him and waited a long time beforehand in the waiting room and he sends you for xrays , then when you come back to get the results you don't have to wait again, which I feel is fair as it only takes him a few minutes to share the results.
As for elderly some do come in the evenings as I'm sure this is when they can get rides and it's nice he treats them quickly instead of making them wait hours sitting in their wheelchair hearing babies cry. I'm sure you'd appreciate this too, I know I would .

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flag | Submitted Feb. 25, 2015

3
Staff
4
Punctuality
4
Helpfulness
4
Knowledge

I've been going to Visconti ever since I was a little girl, I have a daughter now and I will be taking her there aswell. Obviously not for big things as it is a WALK IN CLINIC, which people clearly don't understand, but when she has a cold or something minor absolutely he knows what he's doing.

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flag | Submitted Feb. 25, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Looking for a new Dr for my son and ended up in Dr. V's clinic. Place looked old, chairs were rocking. We had an appointment for 5:30 but ended up waiting for our turn to be called at 6:45. There was a list to sign in and obviously it should be first in first out but other patients were coming in and leaving earlier than us. I think when the Dr. Knows you already he just doesn't bother look at the list and just say "joe" or "Mary" what can I help you with and these patients just walked in. A report my son had to submit to,the union that he had to fill-up cost us $300CASH..no receipt. Actually, he did not finish filling up the form but told us to return next day. We went back before he can get there at 4:00pm listed my son's name, called in the room but was not seen until 6:00 because he was in between patients. I ask receptionist why he is not coming in the room, she said he will when he has some time, I said we were first in the list and she said no you are not. Really???? The thing to do is when you walk in the room, stand by the doorway to let doctor you need him. Rude receptionist, rude staff, they are not dressed appropriate for a health clinic. I hope Alberta Health does a Sanitary inspection of this place and staff review.

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flag | Submitted Feb. 25, 2015

2
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr V. Has been my doctor for 7 years he is a brilliant Dr. and gets things done fast. and i am proof of this. i don't think he has much time for slackers. so they get mad at him.

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flag | Submitted Feb. 19, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Awful place. Very unprofessional and I will never return.

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flag | Submitted Jan. 5, 2015

2
Staff
4
Punctuality
4
Helpfulness
5
Knowledge

Dr Visconti is a great doctor, very helpful and precise. I unfortunately agree with the other comments that the clinic organization is poor and the front desk staff very unprofessional.

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flag | Submitted Dec. 29, 2014

1
Staff
1
Punctuality
2
Helpfulness
4
Knowledge

Dr visconti is good, but as per the below comments, the staff is very unprofessional and the clinic is disturbingly filthy and run down. Feels like a black market clinic in Tijuana.

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flag | Submitted Dec. 17, 2014

3
Staff
1
Punctuality
1
Helpfulness
4
Knowledge

The doctor himself is great but his staff is a comedy show. It's like Dumb & Dumber at the front desk. They called out names of people that weren't even there. The guy there answered the phone and discussed someone's prescription and actually gave out medical advise to a patient on the phone. The 2 staff were also unkept and unclean. The guy would burp and when he got up, he farted loudly and never said excuse me. We were one of 5 people there when we got there and people kept coming in and getting prescriptions, advise and requisitions in front if everyone. I got up to complain and I was told not to worry about it and wait my turn. When we finally went into the examination room, Dumber came in to the room to take my boyfriend's blood pressure. When we asked how it was, he said, "I don't know. The doctor is gonna have to come and do this cause I don't know how this works." LMAO!
We decided to laugh instead of cry or get pissed off. We have switched offices since then. I feel bad for writing this because Dr. Visconti seems to have a heart of gold but his staff sucks crap, man! Seriously! We thought we were being pranked or something but sadly, it wasn't a prank.

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flag | Submitted Dec. 4, 2014

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