Rate Dr. Fraser Noel
Dr. Fraser Noel's Ratings
If your GP refers you to this office, ask for someone else. His receptionist is the rudest person I have ever met. Had the wrong info on my chart. She made several mistakes and didn't care one bit. Waited hours for an appointment. Get your GP to find another specialist.
Great doctor. After giving me a detailed description of my options, I chose to have an operation on my ear similar to one I'd had on the other ear about 20 years ago. That one was not a success. By comparison, Dr. Noel's work as flawless. He was polite and approachable and made the whole experience untraumatic and easy.
Excellent. The best ENT I have ever seen an will continue to use Dr. Noel as my ENT. He is very helpful and listened to what I had to say in order to see what was happening with my ears and what my problem was.
I had been frustrated since Aug 11 when I went deaf overnight. Saw an ENT on three occasions, each time his demeanour was non-chalant, no explanation, no prognosis, etc. I researched and found that Dr Noel was a specialist in the inner ear and had to fight my GP to get into see him. Dr Noel was compassionate, caring, but forthright and shot straight from the hip. Finally, someone explained to me what was going on with my complete unilateral deafness, tinnitus, vertigo and balance issues, what can/can't be done etc etc. It wasn't good news, but I left his office with a sense of calm after a tumultuous 8 months with no answers. Not only was he professional, but his staff as well. They were extremely accomodating, always answering my questions, and most importantly understanding my plight and getting me in to see Dr Noel a full month earlier than my scheduled appointment. You cannot go wrong with Dr Noel.
Dr Noel was amazing with my son, and I found that he actually listened to me about what was happening with my son, which was amazing because most other Drs have this attitude of "I am the Dr, you are merely the parent", after years of being treated like that finding a Dr who listened and supported us was a giant weight off of the entire family!
Recptionist called to say my test results were in and not to worry, "it is nothing major". Walked out with a diagnosis of a debilitating life-long condition that can't be treated. Dr. Noel did a poor job of explaining the test results with me and foced me out of the office quickly so he could deal with the backlog of patients in the waiting room.
Dr. Noel is one of the best specialists I have dealt with. He was able to diagnose the complex causes of a severe long-standing condition that had eluded several other specialists I had consulted before him. He then performed a difficult and complex surgery to resolve the problems. He communicated clearly and effectively throughout. His staff were efficient and friendly; they dress casually but that shouldn't be a problem in BC.I feel very fortunate to have been referred to Dr. Noel.
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